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Zap Termite & Pest Control

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Zap Termite & Pest Control Reviews (1)

Tell us why here...We were contacted by the consumer we did not solicitthem We never recommend nor do we offera guarantee on a one time service for roachesWhat was asked for, quoted andsold was a maintenance agreement for $for the initial service and$monthly with free service in betweenA non guaranteed One Time servicewould have ran $for this plexWe arrived at the property and wentover the agreement that was agreed to on the phone, indicated what months wewould be out for service and the cost etcMrPaniagun signed in multiple areasindicated who knew exactly what the agreement wasThe customer never called usback for a retreat or to eve r makes us aware that there was still a problem.When we tried to reach them to schedule regular service they would not returnour callsIt wasn’t until the account was canceled and a cancel fee wasapplied that they reached out to us.We received several different stories as to why they wantedout of the agreementThe cancel fee is 10% of the agreement in this case itwas $Trying to be fair I called the customer back got VM and offered since theinitial was paid the of $500, I would deduct that from the contract leaving aon the contract, cancel fee would $over and beyond that I wouldsplit that with the customer, her total owing would be $Servicewas rendered and a refund for the initial service is not warrantedI do have the PCOC looking into these section codes apply toour industry, especially considering we did not solicit the customer, theycalled usI’ve also spoke to Elizabeth at Revdex.com who is also doing some research

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