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ZAR Electric

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ZAR Electric Reviews (1)

Quote was $70-$80./hour. Bill was $160./ 1 hour.1. Phone quote was $70.-$80./hour. Bill was $160. for 1 hour. 2. $45. fee for truck was not mentioned in quote. 3. $45. fee for second man was not mentioned in quote. 2nd man was not necessary. 4. Quote for a fan junction box was $50. When I told them to add it, he said it would cost me $80., so I skipped it. Not having it is a code violation 5. They used 2 junction boxes in the attic instead of a longer wire and 1 box 6. The 2 men fought about tightening the bolts on my fan. 7. I asked what the black rubber piece that came off my fan was. He put it in his pocket and told me not to worry about it. 8. The job took exactly 1 hour. It should have taken half that. 9. They were intimidating, so I just paid them to get them out of my house.Desired SettlementBilling adjustment so I can pay another electrician to add a junction box.Business Response /[redacted]Document Attached[redacted]Attached you will find a statement from Zar electric pertaining to complaint XXXXXXXX. Also attached are supporting documentations. We sincerely apologize for a delay in our response, as we were conducting a thorough investigation on this matter.Consumer Response /[redacted]/In summary, I am very dissatisfied with the work done by Zar Electric and with their price. A friend had buy new gaskets and take down the fan body that Zar had put up without them. Zar should have known better. The story on the bill changes every time Zar explains it. I will have to hire an electrician to put in a junction box which I would have had Zar install if they hadn't raised their price from their original quote. Therefore I am asking Zar for a refund. My original complaints stand despite Zar's arguments against them.Final Consumer Response /[redacted]/(The consumer indicated he/she DID NOT accept the response from the business.)It's not the gaskets that are my complaint. I wouldn't waste my time on a complaint for such a minimal amount. That should be obvious. I am concerned that I wasted $160. Zar left my house not meeting code. I paid them only to get the 2 workmen, who were fighting each other, out of my house. Bill was double original estimate. None of my original complaints have been remedied.Final Business Response /[redacted] 2015/11/11) */I would be more than happy to pay for whatever alledged gaskets that were purchased by the friend. Have her provide a receipt for the gaskets and we will send a check. Please provide mailing address for check to be sent. Thank you and have a great day.[redacted]Zar ElectricXXX-XXX-XXXX

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Description: Electricians, Contractors - Electrical Commercial, Contractor - Electrical

Address: 1404 Wall Rd STE 100, Wake Forest, North Carolina, United States, 27587-7470

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