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Zar's body Shop

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Zar's body Shop Reviews (2)

I understandIt was between January and February when [redacted] up and left and so [redacted] took over the lease and changed the name and everything elseHe paid off the bad debt with Zars Body ShopBut I remember Ms [redacted] incident because she swung her hand at me and I called Kerrville Police DepartmentShe got very angry because there was tape left on her gas fuel doorThe auto body employee tried to explain that the tape was on their to dry up certain areas for the part to stay stable and after a certain amount of hours it can then be removedEvery time it was time to pick up her vehicle she always wanted something else repairedShe had a insurance claim in her truck and only wanted certain parts repairedShe never once gave us a copy of her estimate which I tried several times to ask her for so we could mark off what was needed but she only wanted certain parts of the vehicle repairedSo at that point we can only go by what the customer wants repairedSo we made a estimate and showed what was the amount and that she was charged for We did ask her to pay down Just to make sure she was serious It was them time for her to pick up her vehicleShe would not return callsRight when it was closing time she then shows up randomly a few weeks later asking to repair more on the truckShe was then quoted another chargeFebruary 14the her vehicle was ready and I had to call her from my personal phone to get in touch with her so she then answeredYes she would not answer the calls from when I tried using the business phoneWhen she did answer on February 14thShe stated she could not pick up her vehicle because she had Valentines day plansI told her please pick up on MondayA week went by and nothingShe then comes storming in at the shop looking for the owner! She was not satisfied with nothingShe then came into the office and yelled at me and I told her to please step back and let's talk about this rationallyHer male friend apologized for her behavior and asked for the truck keys I told him, That was fineMs [redacted] then got violent by swinging at me and the customer that was in the office then called and explained that Ms [redacted] was trying to strike me and KPD needed to get to the facility ASAP, because it seemed Ms [redacted] was under the influence of alcohol KPD shortly showed up and try to rational with her but she became very uncooperative with them as wellI explained to KPD to please remove her and her truck we showed them the estimate and showed everything was completeKPD would not let her remove her vehicle due to her tags being out dated along with her inspection sticker and her license was suspendedShe then continued to get very angry again and she was removedI told KPD I would give her hrsTo remove her truck and I would need to start charging storage feeEnough was enoughShe should have brought in her estimate that she filled with her automobile insurance and just let us take care of it allShe got the check for itJust seems like she cashed it and spent it to her ability, and not use it towards her damages [redacted]

I understandIt was between January and February when *** *** up and left and so *** *** took over the lease and changed the name and everything elseHe paid off the bad debt with Zars Body ShopBut I remember Ms*** incident because she swung her hand at me and I called
Kerrville Police DepartmentShe got very angry because there was tape left on her gas fuel doorThe auto body employee tried to explain that the tape was on their to dry up certain areas for the part to stay stable and after a certain amount of hours it can then be removedEvery time it was time to pick up her vehicle she always wanted something else repairedShe had a insurance claim in her truck and only wanted certain parts repairedShe never once gave us a copy of her estimate which I tried several times to ask her for so we could mark off what was needed but she only wanted certain parts of the vehicle repairedSo at that point we can only go by what the customer wants repairedSo we made a estimate and showed what was the amount and that she was charged for We did ask her to pay down Just to make sure she was serious
It was them time for her to pick up her vehicleShe would not return callsRight when it was closing time she then shows up randomly a few weeks later asking to repair more on the truckShe was then quoted another chargeFebruary 14the her vehicle was ready and I had to call her from my personal phone to get in touch with her so she then answeredYes she would not answer the calls from when I tried using the business phoneWhen she did answer on February 14thShe stated she could not pick up her vehicle because she had Valentines day plansI told her please pick up on MondayA week went by and nothingShe then comes storming in at the shop looking for the owner! She was not satisfied with nothingShe then came into the office and yelled at me and I told her to please step back and let's talk about this rationallyHer male friend apologized for her behavior and asked for the truck keys I told him, That was fineMs*** then got violent by swinging at me and the customer that was in the office then called and explained that Ms*** was trying to strike me and KPD needed to get to the facility ASAP, because it seemed Ms*** was under the influence of alcohol KPD shortly showed up and try to rational with her but she became very uncooperative with them as wellI explained to KPD to please remove her and her truck we showed them the estimate and showed everything was completeKPD would not let her remove her vehicle due to her tags being out dated along with her inspection sticker and her license was suspendedShe then continued to get very angry again and she was removedI told KPD I would give her hrsTo remove her truck and I would need to start charging storage feeEnough was enoughShe should have brought in her estimate that she filled with her automobile insurance and just let us take care of it allShe got the check for itJust seems like she cashed it and spent it to her ability, and not use it towards her damages
***

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Address: 2393 Junction Hwy, Kerrville, Texas, United States, 78028-9381


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