ZARBOCK'S AUTOMOTIVE IS RESPONDING TO A COMPLAINT RECIEVED ON 10-9-2014. ZABOCK'S WOULD FIRST LIKE TO START OFF BY SAYING THAT *** *** HAS NOT CONTACTED OUR OFFICE. WE ANSWER OUR PHONES MON -FRI 8.30-6.00PM AND SOMEONE ALWAYS ANSWERS THE PHONEIF *** *** HAD A PROBLEM WITH THE CAR
WHEN SHE DROVE OFF IN IT SHE SHOULD HAVE BROUGHT IT RIGHT BACK AND WE WOULD HAVE BEN MORE THAN HAPPY TO LOOK AT ITWE TEST DRIVE AND CHECKOUT OUR CARS BEFORE WE GIVE THEM BACK AND EVERTHING WAS WORKING PROPERLY WHEN THE VEHICLE WAS FINISHED ON 9-30-SECONDLY *** *** IS ACCUSING US OF BEING RUDE TO HER ABOUT A STORAGE AND ADDING THAT TO HER BILL WHEN THAT IS NOT TRUEWE CALLED *** *** ON 9-30-AND TOLD HER VEHICLE WAS READY FOR PICKUP AND SHE SAID SHE DID NOT HAVE THE MONEY TO PAY US FOR HER VEHICLE THAT SHE WAS UNSURE WHEN SHE COULD PAY IT OFFWE TOLD HER THAT IF A VEHICLE IS LEFT THERE MORE THAN A WEEK THEN THAT OUR COMPANY CHARGES FOR STORAGE JUST LIKE ANY MECHANIC SHOP DOES WHEN VEHICLES ARE LEFT! WE KINDLY TOLD HER WE WOULD WORK WITH HER AND NOT CHARGE ANYTHING AS LONG AS THE CAR WASNT LEFT THERE FOR TOO LONG OF A TIMESO WE DONT UNDERSTAND WHAT PART OF THAT CONVERSATION OUR COMPANY WAS RUDE*** *** ALSO GOT A YEAR WARRANTY WITH THE TRANSMISSION AS IT STATES ON HER INVOICEWE CARRY THE BEST WARRANTY IN TOWN FOR OUR CUSTOMERS *** *** PICKED UP HER CAR ON 10-10-IF SHE HAD A PROBLEM WHEN SHE LEFT SHE COULD OF JUST BROUGHT THE CAR BACK TO US THAT WHAT A WARRANTY IS FORWE WOULD OF BEEN MORE THAN WILLING TO CHECK EVERYTHING OUT TO SEE IF A PROBLEM AROUSE WHILE THE CAR SAT THERE FOR AWHILEWE ARE VERY SORRY THAT *** *** IS NOT SATISFIED BUT ZARBOCK'S WAS NOT EVEN GIVEN THE CHANCE TO SEE WHAT *** *** IS NOT HAPPY WITH SHE DID NOT BRING THE CAR TO US AND SHE JUST PICKED IT UP AND WE HAVE NOT RECIEVED A CALL ON OUR PHONES AND WE OUR OPEN ONCE AGAIN MON-FRI 8:30-6PM*** *** HAS HER YEAR WARRANTY AS IT STATES ON HER INVOICEWE ARE MORE THAN HAPPY TO HONOR IT!! WE WANT ALL OUR CUSTOMERS SATISIFIED SO *** *** AT LEAST
NEEDS GIVE US THE CHANCE TO SEE WHAT IS GOING ON WITH HER VEHICLE
ZARBOCK'S AUTOMOTIVE IS RESPONDING TO A COMPLAINT RECIEVED ON 10-9-2014. ZABOCK'S WOULD FIRST LIKE TO START OFF BY SAYING THAT *** *** HAS NOT CONTACTED OUR OFFICE. WE ANSWER OUR PHONES MON -FRI 8.30-6.00PM AND SOMEONE ALWAYS ANSWERS THE PHONEIF *** *** HAD A PROBLEM WITH THE CAR
WHEN SHE DROVE OFF IN IT SHE SHOULD HAVE BROUGHT IT RIGHT BACK AND WE WOULD HAVE BEN MORE THAN HAPPY TO LOOK AT ITWE TEST DRIVE AND CHECKOUT OUR CARS BEFORE WE GIVE THEM BACK AND EVERTHING WAS WORKING PROPERLY WHEN THE VEHICLE WAS FINISHED ON 9-30-SECONDLY *** *** IS ACCUSING US OF BEING RUDE TO HER ABOUT A STORAGE AND ADDING THAT TO HER BILL WHEN THAT IS NOT TRUEWE CALLED *** *** ON 9-30-AND TOLD HER VEHICLE WAS READY FOR PICKUP AND SHE SAID SHE DID NOT HAVE THE MONEY TO PAY US FOR HER VEHICLE THAT SHE WAS UNSURE WHEN SHE COULD PAY IT OFFWE TOLD HER THAT IF A VEHICLE IS LEFT THERE MORE THAN A WEEK THEN THAT OUR COMPANY CHARGES FOR STORAGE JUST LIKE ANY MECHANIC SHOP DOES WHEN VEHICLES ARE LEFT! WE KINDLY TOLD HER WE WOULD WORK WITH HER AND NOT CHARGE ANYTHING AS LONG AS THE CAR WASNT LEFT THERE FOR TOO LONG OF A TIMESO WE DONT UNDERSTAND WHAT PART OF THAT CONVERSATION OUR COMPANY WAS RUDE*** *** ALSO GOT A YEAR WARRANTY WITH THE TRANSMISSION AS IT STATES ON HER INVOICEWE CARRY THE BEST WARRANTY IN TOWN FOR OUR CUSTOMERS *** *** PICKED UP HER CAR ON 10-10-IF SHE HAD A PROBLEM WHEN SHE LEFT SHE COULD OF JUST BROUGHT THE CAR BACK TO US THAT WHAT A WARRANTY IS FORWE WOULD OF BEEN MORE THAN WILLING TO CHECK EVERYTHING OUT TO SEE IF A PROBLEM AROUSE WHILE THE CAR SAT THERE FOR AWHILEWE ARE VERY SORRY THAT *** *** IS NOT SATISFIED BUT ZARBOCK'S WAS NOT EVEN GIVEN THE CHANCE TO SEE WHAT *** *** IS NOT HAPPY WITH SHE DID NOT BRING THE CAR TO US AND SHE JUST PICKED IT UP AND WE HAVE NOT RECIEVED A CALL ON OUR PHONES AND WE OUR OPEN ONCE AGAIN MON-FRI 8:30-6PM*** *** HAS HER YEAR WARRANTY AS IT STATES ON HER INVOICEWE ARE MORE THAN HAPPY TO HONOR IT!! WE WANT ALL OUR CUSTOMERS SATISIFIED SO *** *** AT LEAST
NEEDS GIVE US THE CHANCE TO SEE WHAT IS GOING ON WITH HER VEHICLE