Zarif Fashion and Crafts Reviews (4)
View Photos
Zarif Fashion and Crafts Rating
Address: 7228 Broadway Fl 4, Jackson Hts, New York, United States, 11372-6331
Phone: |
Show more...
|
Web: |
|
Add contact information for Zarif Fashion and Crafts
Add new contacts
Revdex.com:I haven't received any correspondence from Zarif fashion, In case I do, I shall communicate the same to Revdex.comFurther I would be happy to substantiate my complaint, with regards to the emails by Zarif Fashions, received between July to Sept I am grateful to Revdex.com for helping me find a resolve and get justice Sincerely, [redacted] ***
Dear [redacted], We always respect our customer's voice. We are doing online business since 2009 serving more that 15,000 customers worldwide. Our regular shipment time is 25 business days. Usually most of our products ship to India from our [redacted] office. Before we had taken the order at first, we had informed [redacted] that the product she had requested was the only piece and would require 25 business days. To ensure the products quality we always review our product to a Quality Control (QC) team. Before shipping this item, our QC team had rejected the product due to a color problem that had faded on embroidery fabrics. We had only one item in stock, from which we had taken the permission to reschedule the order for reproduction. Unfortunately we were unable to complete it on time since this product was the only piece. Due to the current delay, the product was not good enough to ship so we finally issued a full fledged refund for this order (Amounted $135 on September **) We had apologized regarding this issue to [redacted] and refunded her money on September **, 2016. We still apologize for any kind of inconvenience regarding this issue. Thank you Zarif Fashion & Crafts.
Revdex.com:I haven't received any correspondence from Zarif fashion, In case I do, I shall communicate the same to Revdex.com. Further I would be happy to substantiate my complaint, with regards to the emails by Zarif Fashions, received between July to Sept. I am grateful to Revdex.com for...
helping me find a resolve and get justice.
Sincerely,
[redacted]
Dear Revdex.com, I have received the refund on [redacted] Sept'**. PFA bank statements, check Serial no. **, credited INR 8989.63 to my account.