Zasada's Restaurant & Catering

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Times New Roman'; color: #222222; -webkit-text-stroke: #222222} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Times New Roman'; -webkit-text-stroke: #000000; min-height: 15.0px} p.p3 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Times New Roman'; -webkit-text-stroke: #000000} p.p4 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Century Gothic'; -webkit-text-stroke: #000000; min-height: 15.0px} p.p5 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Century Gothic'; -webkit-text-stroke: #000000} p.p6 {margin: 0.0px 0.0px 0.0px 0.0px; font: 10.0px 'Times New Roman'; -webkit-text-stroke: #000000} span.s1 {font-kerning: none} span.s2 {font: 12.0px 'Century Gothic'; font-kerning: none} p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Century Gothic'; color: #222222; -webkit-text-stroke: #222222} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Century Gothic'; -webkit-text-stroke: #000000; min-height: 15.0px} p.p3 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Century Gothic'; -webkit-text-stroke: #000000} p.p4 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Century Gothic'; -webkit-text-stroke: #000000} span.s1 {font-kerning: none} span.s2 {font: 12.0px 'Century Gothic'; font-kerning: none} The first section of this response will correct the AID Auto, Inc's narrative. The second section will detail [redacted]'s request from AID Auto, Inc: Section One:A personal credit application was taken before the selection of a vehicle and was processed (unbenounced to [redacted]) as he viewed vehicles. No vehicle had been selected at the time of this credit run, needless to say any confirmation that [redacted] would do business with [redacted] filled out the paperwork as [redacted] requested, because according to [redacted] claimed they were going to use this information to verify his pre-approval from [redacted].  After [redacted] selected a vehicle he was shocked to discover that [redacted] had run his personal credit without his approval. At this time, [redacted] [redacted] requested that the credit inquiry be removed because both parties never agreed to move forward with a purchase; let alone [redacted] had not given the confirmation that he would even do business with them. As he complained, one of [redacted]'s employees approached [redacted] and threatened to engage in a physical altercation. The above narrative opposes that of [redacted]  Section 2: On October 21, 2016 [redacted] was served a Cease and Desist Letter after defaming and false reviews and ratings were posted by two AID Auto, Inc on [redacted]'s company. The reviews and ratings were posted after [redacted] left his review of his experience with customer service at AID Auto. The two [redacted] employees have never conducted business or interacted with [redacted]'s company and not in a position to comment on his company. It was an unprofessional, emotionally charged review that reflected their interaction and has nothing to reflect with [redacted] company. [redacted]'s review are an attempt to defame [redacted]'s character. It should also be mentioned that after multiple failed attempts to contact the owner of [redacted], Mr. Fred,  [redacted] paid him a visit. [redacted]  informed Mr. Fred of his request to have the reviews and ratings removed, but Mr. Fred refused to listen and admitted that he supports his employee's decision to physically confront him. We request that the reviews and ratings be removed and it is for this reason that the Cease and Desist Letter was served. If not removed within the next three business days, we will proceed with further legal action. Regards,
[redacted]COO

---------- Forwarded message ----------From: BILL B[redacted] Date: Mon, Apr 11, 2016 at 6:00 PMSubject: [redacted] id# [redacted]To: [email protected] Sirs:    [redacted]'s [redacted] was registered with the Maryland Department of Motor Vehicles on March 25,...

2016.  However, we could not get tags because she had insurance violations with the MVA from vehicles she owned previously. She was informed of this.  She has to go to the MVA and clear up the her problems and pay them $135.00 for tag fees.  She recently paid her debt to us, so we are issuing a check to her for $135.00 to cover the tags.                           Sincerely,.                             /s/                           Bill B[redacted]                           Controller                           IAD Auto Inc.