Zebra Smoke

ear Representative of Revdex.com, This message is a response to complaint ID# [redacted] We did not send the customer another item or an inferior item as statedWe have shipped out the correct item and the images that were provided also show that all necessary parts of the item are includedThe packaging may have been outdated, we have recently switched to a sleeker design to the item, Fusion in vaporizer kitWe have not provided information on our description, since the item is perfectly operableWe await your response, Jessica H [redacted] Customer service Representative of Zebra Smoke phone: [redacted] ***

Dear Revdex.com, We have received the complaint of the customer and have sent out the correct itemThe listing clearly states that the kit comes with the following items: Zebra Battery 650mAh E-Liquid/Oil Tank Dry Herbs Ceramic Element Chamber Wax Glass Globe Tank Packing Tool Wax Scoop
Cleaning Brush USB Charger User Manual Gift Box That is exactly what was shipped out, if the customer is not satisfied with the item, we can provide a return shipping label and after we receive the item we will provide a full refund

Complaint: [redacted]
I am rejecting this response because:
As stated in my original complaint. I ordered and paid for via [redacted] the premium package the business sent me a by far inferior item see attached pictures.
Regards,
[redacted]

ear Representative of Revdex.com, This message is a response to complaint ID# [redacted]. We did not send the customer another item or an inferior item as stated. We have shipped out the correct item and the images that were provided also show that all necessary parts of the item are included. The packaging may have been outdated, we have recently switched to a sleeker design to the item, Fusion 3 in 1 vaporizer kit. We have not provided false information on our description, since the item is perfectly operable. We await your response, Jessica H[redacted] Customer service Representative of Zebra Smoke phone: [redacted]