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Zee's Auto Customizings & Alarms

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Reviews Zee's Auto Customizings & Alarms

Zee's Auto Customizings & Alarms Reviews (6)

Customer was given a free estimate within three days of dropping off his vehicleOver a month later the customer informed us that he was going to pick up his vehicle with no previous attempt to contact usThe vehicle was abandoned at the shop for over a monthCompany policy is to charge $50/Day in storageWe explained to the customer that you cannot just abandon your vehicle at a businessHe disagreed and tried to pay the storage with a check We explained that it was cash only

HelloThis is *** *** and I never saw pictures of the vehicle until it arrived saturday evening at the shopit was not possible for me to see pictures since the vehiclewas in an impound yard in mexico When we gave an estimate time of completion it was before we started to work on it and we could not see all the damages until we were repairing it like after removing both bumpers, trunk lid, doors, etcI'm sorry you are not happy with the timing of the repairs but I offered the owner of the vehicle a loaner car which he declinedwe are progressing in the repairs and we will have it done as soon as possible. Thank you*** ***

helloWhen the vehicle was towed over here at your request from mexico the owner of the vehicle was told that its a big repair and the 4-runnerwas not in good shape We have been working on it and the owner of the vehicle has came by many times to check on the vehicle we also had to wait
for the insurance to come out before any work could be done on it Estimated compilation time will be by the end of march.Thank you*** ***

Customer was given a free estimate within three days of dropping off his vehicleOver a month later the customer informed us that he was going to pick up his vehicle with no previous attempt to contact usThe vehicle was abandoned at the shop for over a monthCompany policy is to charge $50/Day
in storageWe explained to the customer that you cannot just abandon your vehicle at a businessHe disagreed and tried to pay the storage with a check We explained that it was cash only

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
HiI have contacted the Auto Body shop many many times and promises have not been fulfilledMy car has been in the shop for months nowAfter-all, the owner *** *** saw pictures before I dropped it off at his body shop and promised me it was fixable and ready in months MAXIt has been months later and keeps coming up with excuses to fix my car or have it done in a timely matterHe keeps blaming everyone else but himself for doing such a poor job on time managementThis Body Shop is unprofessional and his excuses for not having my car done is unacceptable.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The business did not provide a single document, not even the estimateThere is not any terms and conditions stating what the company policy isRogers Auto Body has been holding my car hostage because I told them several weeks ago that they were not going to fix the carHow can I have a company fix something for thousands of dollars without anything in writingRogers Auto Body will not even provide a bill for the storage fees that they are fraudulently trying to chargeThe company response to the Revdex.com complaint confirms thisI am actually surprised they responded since they already have a Revdex.com rating of an FAlthough their website states that the company has a Revdex.com rating of an A+.
Regards,
*** ***

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Address: 16100 West Seven Mile Road, Detroit, Michigan, United States, 48235

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www.staffingnow.com

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