ZeeMo Digital

HI, We do apologize for the pricing errorWe meant to put the bundle for $Instead the price was mistakenly put on our website for $We do apologize once again as this was
Human errorAs with all E commerce Online sitesPrice mistake do happen from time to time but are rareWe quickly contacted this customer and explained to them the mistake and even offered the a $discount on a next purchaseOnce again we apologize and have taken measures to make sure future mistakes like this should not happen againThank You

Revdex.com:At this time, I have not been contacted by ZeeMo Digital regarding complaint ID [redacted].Sincerely,
[redacted]

Review: On November*, after [redacted]ing Canon cameras, I found ZeeMo Digital on [redacted] (formerly [redacted]). They had the best deal so I bought the camera for $331.95. I received a confirmation email, an email from[redacted] and the money taken out of my account. A few hours later, I received an email that my order was cancelled. The reason listed "Unfortunately, the Marketplace Seller was unable to ship this item and it has been cancelled. Please inquire with the Seller if you have further questions." Naturally, I contacted the seller upset that they cancelled my order with no explanation. The response I received from the seller: "Hi, We do apologize for the Inconvenience. We are sorry as that price was a huge mistake. as you well know the the Canon 5DMKIII is not a $300 camera. We cannot compensate you on the price but we can offer a $50 discount if you need to purchase the item at the correct price. once again we apologize for the mistakeThank you,Management Team"After my order was cancelled, they changed the price. Now, how was I supposed to know that it was incorrectly priced? Huge mistake or not, if they were a reputable company they would honor the advertised price.Desired Settlement: I still would like to purchase the camera for the price listed!

Business

Response:

HI, We do apologize for the pricing error. We meant to put the bundle for $3331.95. Instead the price was mistakenly put on our website for $331.95. We do apologize once again as this was Human error. As with all E commerce Online sites. Price mistake do happen from time to time but are rare. We quickly contacted this customer and explained to them the mistake and even offered the a $50 discount on a next purchase. Once again we apologize and have taken measures to make sure future mistakes like this should not happen again. Thank You