Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
HiI have contacted the Auto Body shop many many times and promises have not been fulfilled. My car has been in the shop for 7 months now. After-all, the owner [redacted] saw pictures before I dropped it off at his body shop and promised me it was fixable and ready in 2 months MAX. It has been 6 months later and keeps coming up with excuses to fix my car or have it done in a timely matter. He keeps blaming everyone else but himself for doing such a poor job on time management. This Body Shop is unprofessional and his excuses for not having my car done is unacceptable.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The business did not provide a single document, not even the estimate. There is not any terms and conditions stating what the company policy is. Rogers Auto Body has been holding my car hostage because I told them several weeks ago that they were not going to fix the car. How can I have a company fix something for thousands of dollars without anything in writing. Rogers Auto Body will not even provide a bill for the storage fees that they are fraudulently trying to charge. The company response to the Revdex.com complaint confirms this. I am actually surprised they responded since they already have a Revdex.com rating of an F. Although their website states that the company has a Revdex.com rating of an A+.
Regards,
[redacted]
Customer was given a free estimate within three days of dropping off his vehicle. Over a month later the customer informed us that he was going to pick up his vehicle with no previous attempt to contact us. The vehicle was abandoned at the shop for over a month. Company policy is to charge $50/Day...
in storage. We explained to the customer that you cannot just abandon your vehicle at a business. He disagreed and tried to pay the storage with a check. We explained that it was cash only.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
HiI have contacted the Auto Body shop many many times and promises have not been fulfilled. My car has been in the shop for 7 months now. After-all, the owner [redacted] saw pictures before I dropped it off at his body shop and promised me it was fixable and ready in 2 months MAX. It has been 6 months later and keeps coming up with excuses to fix my car or have it done in a timely matter. He keeps blaming everyone else but himself for doing such a poor job on time management. This Body Shop is unprofessional and his excuses for not having my car done is unacceptable.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The business did not provide a single document, not even the estimate. There is not any terms and conditions stating what the company policy is. Rogers Auto Body has been holding my car hostage because I told them several weeks ago that they were not going to fix the car. How can I have a company fix something for thousands of dollars without anything in writing. Rogers Auto Body will not even provide a bill for the storage fees that they are fraudulently trying to charge. The company response to the Revdex.com complaint confirms this. I am actually surprised they responded since they already have a Revdex.com rating of an F. Although their website states that the company has a Revdex.com rating of an A+.
Regards,
[redacted]
Customer was given a free estimate within three days of dropping off his vehicle. Over a month later the customer informed us that he was going to pick up his vehicle with no previous attempt to contact us. The vehicle was abandoned at the shop for over a month. Company policy is to charge $50/Day...
in storage. We explained to the customer that you cannot just abandon your vehicle at a business. He disagreed and tried to pay the storage with a check. We explained that it was cash only.