Zeke Santos

From: Terry K*** Sent: Wednesday, January 4, 10:AM To: info Subject: Claim *** Attention: *** *** Good morning ***, Please confirm receipt of this email at your earliest convenienceWe were in contact with the customer on December 22nd and
suggested he exchange the unit at the place of purchase. The customer has taken the product back and is currently waiting for the product to arrive at the store. We are following this through to the best of our ability to ensure the customer gets the issue resolvedPlease do not hesitate to reach out to me if you have any questionsSincerely, Terry K*** | Customer Service Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***