Hi, I have contacted [redacted] directly and informed her that we had some problems with our email and apologised for the delayed responseI have informed [redacted] of the planned delivery date for her mattress and have also offered a very generous compensationSince this message I have not heard back from [redacted] I hope she does get back to us here at Zen as we want to resolve the whole situation with her
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Hi, We will send a replacement mattress, please let us know full details - size mattress you would like, address, contact details and we will get this organisedZen Bedrooms
Hi Zen bedrooms, Thanks for the timely response and help resolving this issue We want the Queen Size Luxury Memory Foam Mattress replaced (link below) My address is: [redacted] [redacted] Please provide tracking information once you have processed this Thanks! *** http://www.zenbedrooms.com/luxury-memory-foam-mattress.html Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Hi there, Zen Bedrooms mattresses will not get mouldy on their own, the mould will be a result of the environment they are in However, I am happy to honour a refund of your purchase at the price you paid for it on Groupon Please can you confirm what this was and I will get it paid Many thanks and apologies for the delayed response James
Hi, I have contacted [redacted] directly and informed her that we had some problems with our email and apologised for the delayed responseI have informed [redacted] of the planned delivery date for her mattress and have also offered a very generous compensationSince this message I have not heard back from [redacted] I hope she does get back to us here at Zen as we want to resolve the whole situation with her
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Hi, We will send a replacement mattress, please let us know full details - size mattress you would like, address, contact details and we will get this organisedZen Bedrooms
Hi Zen bedrooms, Thanks for the timely response and help resolving this issue We want the Queen Size Luxury Memory Foam Mattress replaced (link below) My address is: [redacted] [redacted] Please provide tracking information once you have processed this Thanks! *** http://www.zenbedrooms.com/luxury-memory-foam-mattress.html Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Hi there, Zen Bedrooms mattresses will not get mouldy on their own, the mould will be a result of the environment they are in However, I am happy to honour a refund of your purchase at the price you paid for it on Groupon Please can you confirm what this was and I will get it paid Many thanks and apologies for the delayed response James