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Zenith Painting and Coatings

6950 S Tucson Way Ste E, Centennial, Colorado, United States, 80112-3922

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Reviews Floor Installation, Painting Contractors, Decorative Concrete Zenith Painting and Coatings

Zenith Painting and Coatings Reviews (%countItem)

In August of 2018, we contacted Zenith to inquire about doing an Acid Wash Stain on our floors. We were told they did this service. Our Sales Guy came out, and then the miscommunications started. First off, we were told nobody did Acid Wash Staining anymore, but they had a system that was similar. The initial results were not what we had asked for. In addition, the workers left dust all over our house, and failed to clean up their mess. The company's Owner, Kaler, came out and said they would make it right by doing an Epoxy Coating on our floors. For the second time, we had to move everything out of the downstairs area, and go to a hotel for several days, for which we were only partially reimbursed. Less than a year after Zenith Painting and Coating applied the Elite Crete Flooring System, we had bubbles starting to form on various spots on our floors. We contacted the Company in March of 2019, our original Sales Guy finally came to look at our floors in May. Zenith told us they had a June opening to fix our floors, and that the Owner, Kaler, wanted to come and inspect our floors first. Kaler never showed up, nor did he contact us. When we called Zentith, around the time they were supposed to come look at, and re-do our floors, we were told that we had been removed from their books, because they were waiting on us to call them back. We were then told they could place us back on the books in August, and again Kaler would contact us. In August, again after no communication from Zenith, we called again, and Kaler finally came to inspect our floors in September 2019. A hole was cut into our floor, and oil started oozing from the bubble. We were told additional testing needed to be done on our floors. Kaler told us he needed to speak with his Installers, and that one of the guys would come out the following week to cut another hole, and run a test. I also showed Kaler where their Installers had left Epoxy marks on our wall, door, and light switch. Kaler told me that I had to paint over the door and wall, but acetone would remove the mark on the light switch. I replied that since I did not make those marks, and that his Installers did, then they would need to come out and paint and remove what marks his company had left. We have yet to hear from anyone from Zenith. I called a week after Kaler's inspection, and inquired about the Installer coming to run the test on our floors. The Front Desk Customer Service Rep informed me she had never heard that anything was supposed to be scheduled with us. Needless to say, we are extremely unhappy with Zenith Painting and Coating, based off their work, and their lack of communication. We are out the money we have paid them for a floor that was installed incorrectly, and is now defective, we are now looking at other flooring options.

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Address: 6950 S Tucson Way Ste E, Centennial, Colorado, United States, 80112-3922

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