Zeochem

We have contacted our customer and have already resolved this matter [redacted] Sales Manager

We have contacted our customer and have already resolved this matter.  [redacted]
Sales Manager

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution...

is satisfactory to me.  I think the checks cleared so we should be good.  Thx!
Regards,
[redacted]