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Zephyr Insurance Company

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Zephyr Insurance Company Reviews (2)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I just need to said that I did call the company for not to renew or/and extend the insurance at February and nobody told me that I need to write e-mail or letter to confirm at that time .But any way ,Mortgage company made me have no choice on this situation.I only can accept that this resolution is satisfactory to me.But I will not renew the policy on coming years Sincerely, [redacted] ***

Zephyr Insurance Company insures against the catastrophic peril of hurricane and conducts business through independent agents throughout the State of HawaiiZephyr provides this coverage for several homeowner carriers that do not provide hurricane coverageTo ensure sufficient coverage for the risk, Zephyr requires that the coverage A limit, the limit for the home/structure, meet or exceed the underlying homeowner policy coverage A limit to protect the insured from being underinsured or otherwise having insufficient coverage creating the possibility of a co-insurance penalty in the event of a loss In this case, the insured’s agent rewrote the insured’s homeowner policy through [redacted] Insurance and estimated the replacement cost, coverage A limit, to be $482,When the insured was told by the agent that he needed to increase his coverage A limit on the Zephyr policy also, he reached out to Zephyr directlyHe was advised by Zephyr that the new estimated replacement cost for the homeowner policy prompted the change to the Zephyr hurricane policy to match the homeowner policy’s increased limitThe insured was insistent that the hurricane limit not be increased and was informed by Zephyr that an exception could be made if he signed a statement that he is requesting the lower limit of $396,on the Zephyr policy and understands the risk involved if it is underinsuredThe insured’s agent drafted up the letter and the insured has refused to sign it As there have been a number of verbal and written communications with the insured and his agent noting the possibility of his home being underinsured in the event of a loss, we consider the insured informed on this issue and will continue his original coverage to policy expiration at which time his policy will not be renewed unless it meets Zephyr’s guidelines

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