ZEV Technologies, Inc.

Please be advised that the complaint from Karl Bendwith, submitted April 21, 2015, has be resolved.  Thank you for bringing this to our attention.
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[redacted] 
ZEV Technologies

Please be advised that the complaint from Karl Bendwith, submitted April 21, 2015, has be resolved.  Thank you for bringing this to our attention.Sincerely, [redacted] ZEV Technologies

Review: On or around February 5, 2014 I ordered a Fulcrum trigger kit from Zev Technologies. I was unable to get the part to work properly and notified ZEV that I wanted to return the product. ZEV offered to send a second trigger and on February 25, 2015 I notified ZEV that the second one didn't work either and that I was going to return both triggers. I was issued a RMA# (RMA1168) and sent both triggers back to ZEV. The triggers were delivered via UPS on March 4, 2015. On March 12, 2015 I sent Brandon Fitzgerald an email asking about the status of my refund and his email reply on the same day stated "Your refund was issued today, so you should see it in just a few days." I have yet to see that refund. I sent follow up emails on March 23, 2015 and April 6, 2015 to Brandon with no response. I sent an email to [email protected] on Mach 30, 2015. The auto reply stated someone would contact me within 24 hours but I never received a response. I have remained very polite through the entire process, but for some reason ZEV has decided not to return any of my correspondence. I would like my refund but if there is a reason why ZEV feels I am not entitled to a refund I would appreciate them letting me know. I have all email correspondence and UPS information saved and available if needed.Desired Settlement: I would like my refund

Business

Response:

Please be advised that the complaint from Karl Bendwith, submitted April 21, 2015, has be resolved. Thank you for bringing this to our attention.Sincerely, [redacted] ZEV Technologies