Revdex.com spoke to Brian at business and he stated that he has not been in touch with the customers but has communicated with the Attorney General's office
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowRevdex.com spoke to customer and the following was relayed: The business was supposed to refund us 50% by February 15thThe business has not done so Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowZHS Enterprises/Brian Zoeller failed to apologize to us and did NOT do his "absolute best to rectify" the situation, as stated in his response letter dated January 17, They continually did not show up for the job that we hired AND paid for in fullIt has continued to snow through the month of January and ZHS has still not plowed nor offered a reason why he isn't plowing nowHe stonewalled repeated pleas to honor the contract and clear our driveway and sidewalksZHS unequivocally breached the contract and took took our money with no intent to earn itZHS acted in bad faith from the startThey've defrauded dozens of customers in our neighborhood, not just the three mentioned in the responseBased on the above, we rightfully request that 75% of our original payment to ZHS be refunded in the next business day; that is $ Regards, [redacted]
I have reviewed the complaints about my business, snow plowing contracts to be more specificThe complaints were filed on 1/5/and the complaint ID numbers are as follows: [redacted] Please accept this letter and photo copies of text messages as my response to these complaintsFurthermore, please know that I also met with the Assistant District Attorney regarding these clientsWe have mutually agreed upon a refund in the amount of 50% of the original contract purchase price, as an act of good faithIt was never the intent of my business to upset my clients in any way, shape or formDue to a severe illness and a less than adequate, although highly recommended backup plow driver, there was a period of about weeks between December 15, and January 1, that I was unable to perform the task at hand in a satisfactory fashion to the above named clientsIt is with the utmost sincerity that I have apologised and have done my absolute best to rectify these unforeseen yet unavoidable situationsLet it be known and acknowledged that there are both truths as well as untruthful accusations in the complaints in which you have receivedHowever as a trustworthy and respected business owner, I have decided to move forward with the best of intentions and my current as well as future clients best interests in mind at all timesIn closing, please feel free to contact me In the event that I have not given you enough information, or you have any other questionsBest regards, Brian Zoeller CEO, ZHS Enterprises
I have reviewed the most recent complaints about my business, snow plowing contracts to be more specificThe complaints were filed on 1/24/2018, take note days have passed and settlement has already been agreed upon with a total of residents including those in these current complaintsThe complaint ID numbers are as follows: [redacted] Please accept this letter as my response to these complaintsFurthermore, please know that I also met with the Assistant District Attorney regarding the clients residing in Clarence CenterWe have mutually agreed upon a refund in the amount of 50% of the original contract purchase price, as an act of good faithBecause of this decision, and the agreed upon refunds, the contracts are now considered voidedWhich means, I am not and was no longer under contract with these clients after my meeting with the Assistant Attorney GeneralIt was never the intent of my business to upset my clients in any way, shape or formDue to a severe illness and a less than adequate, although highly recommended backup plow driver, there was a period of about weeks between December 15, and January 1, that I was unable to perform the task at hand in a satisfactory fashion to the above named clientsIt is with the utmost sincerity that I am apologising and have done my absolute best to rectify these unforeseen yet unavoidable situationsRefunds will be issued by 2/15/as instructed by the New York State Attorney General OfficeLet it be known and acknowledged that there are both truths as well as untruthful accusations in the complaints in which you have receivedHowever as a trustworthy and respected business owner, I have decided to move forward with the best of intentions and my current as well as future clients best interests in mind at all timesIn closing, please feel free to contact me in the event that I have not given you enough information, or you have any other questionsBest regards, Brian Zoeller CEO, ZHS Enterprises
I have reviewed the most recent complaints about my business, snow plowing contracts to be more specificThe complaints were filed on 1/24/2018, take note days have passed and settlement has already been agreed upon with a total of residents including those in these current complaintsThe complaint ID numbers are as follows: [redacted] Please accept this letter as my response to these complaintsFurthermore, please know that I also met with the Assistant District Attorney regarding the clients residing in [redacted] We have mutually agreed upon a refund in the amount of 50% of the original contract purchase price, as an act of good faithBecause of this decision, and the agreed upon refunds, the contracts are now considered voidedWhich means, I am not and was no longer under contract with these clients after my meeting with the Assistant Attorney GeneralIt was never the intent of my business to upset my clients in any way, shape or formDue to a severe illness and a less than adequate, although highly recommended backup plow driver, there was a period of about weeks between December 15, and January 1, that I was unable to perform the task at hand in a satisfactory fashion to the above named clientsIt is with the utmost sincerity that I am apologising and have done my absolute best to rectify these unforeseen yet unavoidable situationsRefunds will be issued by 2/15/as instructed by the New York State Attorney General OfficeLet it be known and acknowledged that there are both truths as well as untruthful accusations in the complaints in which you have receivedHowever as a trustworthy and respected business owner, I have decided to move forward with the best of intentions and my current as well as future clients best interests in mind at all timesIn closing, please feel free to contact me in the event that I have not given you enough information, or you have any other questionsBest regards, Brian Zoeller CEO, ZHS Enterprises
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Brian was to refund us 50% of the contract by February 15thWe have not received anything Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I did not receive a check yesterday as agreed to Regards, [redacted] ***
Revdex.com spoke to Brian at business and he stated that he has not been in touch with the customers but has communicated with the Attorney General's office
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowRevdex.com spoke to customer and the following was relayed: The business was supposed to refund us 50% by February 15thThe business has not done so Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowZHS Enterprises/Brian Zoeller failed to apologize to us and did NOT do his "absolute best to rectify" the situation, as stated in his response letter dated January 17, They continually did not show up for the job that we hired AND paid for in fullIt has continued to snow through the month of January and ZHS has still not plowed nor offered a reason why he isn't plowing nowHe stonewalled repeated pleas to honor the contract and clear our driveway and sidewalksZHS unequivocally breached the contract and took took our money with no intent to earn itZHS acted in bad faith from the startThey've defrauded dozens of customers in our neighborhood, not just the three mentioned in the responseBased on the above, we rightfully request that 75% of our original payment to ZHS be refunded in the next business day; that is $ Regards, [redacted]
I have reviewed the complaints about my business, snow plowing contracts to be more specificThe complaints were filed on 1/5/and the complaint ID numbers are as follows: [redacted] Please accept this letter and photo copies of text messages as my response to these complaintsFurthermore, please know that I also met with the Assistant District Attorney regarding these clientsWe have mutually agreed upon a refund in the amount of 50% of the original contract purchase price, as an act of good faithIt was never the intent of my business to upset my clients in any way, shape or formDue to a severe illness and a less than adequate, although highly recommended backup plow driver, there was a period of about weeks between December 15, and January 1, that I was unable to perform the task at hand in a satisfactory fashion to the above named clientsIt is with the utmost sincerity that I have apologised and have done my absolute best to rectify these unforeseen yet unavoidable situationsLet it be known and acknowledged that there are both truths as well as untruthful accusations in the complaints in which you have receivedHowever as a trustworthy and respected business owner, I have decided to move forward with the best of intentions and my current as well as future clients best interests in mind at all timesIn closing, please feel free to contact me In the event that I have not given you enough information, or you have any other questionsBest regards, Brian Zoeller CEO, ZHS Enterprises
I have reviewed the most recent complaints about my business, snow plowing contracts to be more specificThe complaints were filed on 1/24/2018, take note days have passed and settlement has already been agreed upon with a total of residents including those in these current complaintsThe complaint ID numbers are as follows: [redacted] Please accept this letter as my response to these complaintsFurthermore, please know that I also met with the Assistant District Attorney regarding the clients residing in Clarence CenterWe have mutually agreed upon a refund in the amount of 50% of the original contract purchase price, as an act of good faithBecause of this decision, and the agreed upon refunds, the contracts are now considered voidedWhich means, I am not and was no longer under contract with these clients after my meeting with the Assistant Attorney GeneralIt was never the intent of my business to upset my clients in any way, shape or formDue to a severe illness and a less than adequate, although highly recommended backup plow driver, there was a period of about weeks between December 15, and January 1, that I was unable to perform the task at hand in a satisfactory fashion to the above named clientsIt is with the utmost sincerity that I am apologising and have done my absolute best to rectify these unforeseen yet unavoidable situationsRefunds will be issued by 2/15/as instructed by the New York State Attorney General OfficeLet it be known and acknowledged that there are both truths as well as untruthful accusations in the complaints in which you have receivedHowever as a trustworthy and respected business owner, I have decided to move forward with the best of intentions and my current as well as future clients best interests in mind at all timesIn closing, please feel free to contact me in the event that I have not given you enough information, or you have any other questionsBest regards, Brian Zoeller CEO, ZHS Enterprises
I have reviewed the most recent complaints about my business, snow plowing contracts to be more specificThe complaints were filed on 1/24/2018, take note days have passed and settlement has already been agreed upon with a total of residents including those in these current complaintsThe complaint ID numbers are as follows: [redacted] Please accept this letter as my response to these complaintsFurthermore, please know that I also met with the Assistant District Attorney regarding the clients residing in [redacted] We have mutually agreed upon a refund in the amount of 50% of the original contract purchase price, as an act of good faithBecause of this decision, and the agreed upon refunds, the contracts are now considered voidedWhich means, I am not and was no longer under contract with these clients after my meeting with the Assistant Attorney GeneralIt was never the intent of my business to upset my clients in any way, shape or formDue to a severe illness and a less than adequate, although highly recommended backup plow driver, there was a period of about weeks between December 15, and January 1, that I was unable to perform the task at hand in a satisfactory fashion to the above named clientsIt is with the utmost sincerity that I am apologising and have done my absolute best to rectify these unforeseen yet unavoidable situationsRefunds will be issued by 2/15/as instructed by the New York State Attorney General OfficeLet it be known and acknowledged that there are both truths as well as untruthful accusations in the complaints in which you have receivedHowever as a trustworthy and respected business owner, I have decided to move forward with the best of intentions and my current as well as future clients best interests in mind at all timesIn closing, please feel free to contact me in the event that I have not given you enough information, or you have any other questionsBest regards, Brian Zoeller CEO, ZHS Enterprises
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Brian was to refund us 50% of the contract by February 15thWe have not received anything Regards, [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I did not receive a check yesterday as agreed to Regards, [redacted] ***