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Ziebart's Reviews (2)

Revdex.com spoke to Johnny at business and the following response was relayed: The customer came in and was explained the legality of tint in NY. He chose the darkest tint and we installed it. He then called back a couple hours later stating he was scared to drive his car with the tint on it. We offered...

and did remove the tint free of charge, which is normally a $150 service. There is nothing to refund, the service he paid for was provided and he was explained that in NYS anything other than what the vehicle comes with from the manufacturer, 70%, is illegal. Knowing that, he chose to tint his windows with the darkest tint.

As for the phone problems, this is a very busy shop, and sometimes its almost impossible to get a manager on the phone, due to dealing with customers, or being on one of the two phones we have.  As for being under the influence, Johnny, the sales manager is on medication for anxiety,...

depression, and PTSD. Sometimes it does slow him down.  As for painting vehicles or anything else, we DO NOT paint at this Ziebart location. Mr. [redacted] could have very well smelled the fumes of undercoating, or spray-on bedliner material.  As for the time line of the cap, that is out of our hands. Thats up to [redacted], we are just an agent for them. They usually come in at most 2 and 1/2 weeks or less.  As for the music from the back, we do have our own stereo system thats on satellite radio all day long. If Mr. [redacted] stereo was on when he brought it here, then my man neglected to turn it off when he turned the ignition on to test for the correct connections for the truck cap. Although, during the window tinting, I guarantee the radio was off in his truck because we’re working in close quarters to the interior and it can break concentration. Not every day goes as smoothly as we’d like to around here, we apologize sincerely, and deeply to Mr. [redacted] for any inconvenience that we may have caused him while he was here. Thank you, Ron B. Manager - Ziebart of Watertown, NY

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