Zig N Zag, Inc. Reviews (1)
Zig N Zag, Inc. Rating
Description: APPLIANCES-SMALL-DEALERS, VACUUM CLEANERS-HOUSEHOLD-DEALERS
Address: 1801 kings Highway, Brooklyn, New York, United States, 11229
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Review: On 1/**/14, I purchased a thermos for $45.92+4.08tax=$50.00 (cash) in Zig N Zag located at [redacted]. The salesperson mentioned that the product had a lifetime warranty and if I didn’t like it for any reason, the store would take care of that. I bought it for my wife, who said it was too big for her, so I went back to return it on 1/**/14. The salesperson was rude and stated that the store had a “no-return policy.” I asked why they didn’t have a visible to customers sign about this policy or why the salesperson never mentioned during the purchase that I wouldn’t be able to return the thermos. The store representative pointed to the small sign on a waist level hidden behind the piles of merchandise, which was absolutely invisible (you can see it on the Google Maps --> Zig N Zag, [redacted] --> click on “Look Inside”). They refused to take back the merchandise. I believe this kind of sale practice is fraudulent towards the customers.Desired Settlement: I would like to return the merchandise and get a full refund of $50.00.
Consumer
Response:
At this time, I have not been contacted by Zig N Zag, Inc. regarding complaint ID [redacted].
Sincerely,