Initial Business Response /* (1000, 5, 2016/05/11) */
During the time in question regarding this situation we had a death in the family and also sister had major health issues and I had to deal with those issues. I apologize for any inconvenience this caused and refunded the agreed amount to the...
customer. He agreed to resolution and withdrew complaint the same day I discovered the error on our part.
Initial Consumer Rebuttal /* (2000, 7, 2016/05/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
He did follow back up with me.
Initial Business Response /* (1000, 5, 2016/05/11) */
During the time in question regarding this situation we had a death in the family and also sister had major health issues and I had to deal with those issues. I apologize for any inconvenience this caused and refunded the agreed amount to the...
customer. He agreed to resolution and withdrew complaint the same day I discovered the error on our part.
Initial Consumer Rebuttal /* (2000, 7, 2016/05/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
He did follow back up with me.