Zip Fitness

Initial Business Response /* (1000, 5, 2015/08/07) */
Contact Name and Title: *** *** COO
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@zipfitness.com
Our Cancellation Policy is clearly stated on our Membership Agreement
"I understand to cancel my monthly membership and stop the
monthly billing on the first business day of the month, Zip Fitness requires written notification by the 15th of the previous month delivered to Zip Fitness in person or via certified mailI understand my membership cannot be canceled via fax, phone or email"
Our records show that we received a written cancellation from the complainant on July 27, The complainant was not charged dues for the month of August