Zip Gas & Car Wash

Review: Filled up with gas at station yesterday afternoon and immediately my car quit working. There were several other cars this happened to as well. I had to call a tow truck and pay for that and it was towed to a garage down the street. We suspect water in the gas tank. No one at local station returning calls and they need to reimburse for this.Desired Settlement: Want to be reimbursed for a full tank of gas, towing charge and charge to get the bad fuel out of my tank and my car's systems

Business

Response:

Zip Gas on [redacted] discovered that water had entered one of their gasoline tanks. Accordingly, the water was vacuumed and all systems were purged of any contaminates. Additionally, about six customers were affected before management shut down the contaminated grade of gas. All of the customers were asked by the management to present repair and towing invoices for reimbursement. All parties thereto appear to be satisfied with the handling of this very unfortunate experience.[redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. However, I have not been given a timeframe for the reimbursement and am still waiting for that. Do you know how long the business has to reimburse?Regards,[redacted]