Zo Skin Health Inc

I received a refund check for the products I did not receive. Thank you for your help

ZO Skin Health, Inc.Dear [redacted],Thank you for purchasing ZO® products by Zein Obagi, MD! ZO Skin Health and ZO Medical are the only source for comprehensive skincare products and protocols.Purchasing Information:E-mail Address:[redacted]@gmail.comBilling Address:[redacted] S [redacted]...

AVE[redacted], MD [redacted]Billing Phone:4[redacted]Shipping Address:[redacted] S [redacted] AVE[redacted], MD [redacted]Shipping Phone:4[redacted]Order Total:$227.90Payment Method:Credit Card via[redacted]Order Summary:Shipping Details:ZO®Physician:[redacted], MDOrder #:[redacted]Order Date:03/10/2017 - 12:57Shipping Method:Free Ground ShippingProducts Subtotal:$215.00Free Ground Shipping:$0.00MD Tax:$12.90------Total for this Order:$227.90Products on order:1 xZO® Skin Normalizing System - $215.00($215.00 each)SKU: 097100Tell us why here...

We are sorry to hear that [redacted] could not get in contact with our team. We currently have a 3rd party that takes care of our returns and we will be reviewing this situation with them so that this will not happen in future. I have refunded the charge in full, receipt attached. Please allow 3-5 business days depending on your bank to see those funds reappear in your account.For the inconvenience we can offer free ground shipping on your next order. Please contact me personally via email or phone to place your next order.Our sincerest apologies,[redacted] [redacted]Customer Service ManagerZO® Skin Health by Zein Obagi, MD5 Technology DriveIrvine, California 92618Direct. [redacted]Main. 949.988.7524Fax. 949.988.7544www.zoskinhealth.com