Zolnier Class Rings

Review: Ordered class ring [redacted] University) over phone/email. Mr. [redacted] stated it would take up to six weeks. Email confirmation sent and received, paid in full for 10k gold ring, over $800.00 via check card. It has been about 12 weeks past. No reply from him, as email sent. His website, http://www.zolnierclassrings.com not running, neither.Desired Settlement: Delivery of order or full refund of order.

Business

Response:

As best as we can track this, the customer lives in a trailer park and he had concerns about delivery of the ring, we think that he did not receive the first ring that we sent so we are busy making a new ring for him and will send it upon completion. We are sorry for any inconvenience the delivery method has caused but we guarantee our customer 100% satisfaction. I believe we have a clean record with the Revdex.com and intend to keep it that way.

Sincerely

Consumer

Response:

[A revised default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Mr. [redacted] claimed to have found a reason for the [redacted] University class ring with his jewelry services mix up. He is replacing the order, and would tell me of the error. I am waiting further information. Resent order details by email, yesterday to him.