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Zona Restoration

1724 W 10th Pl Ste 1, Tempe, Arizona, United States, 85281-5230

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Zona Restoration Reviews (%countItem)

I'm so excited to share my incredible experience with Zona Restoration, and to mention, by name the people I met along the way.
Everyone was professional, knowledgeable and compassionate.

Stephanie Bellomy - Office Administrator - The first voice I heard gave me genuine assurance that I called the right company. She cares, really! Her voice conveyed confidence and pride in her company. So refreshing.

Nate Shanahan & Eric Hornquist - My amazing Mitigation techs - When they dawned the protective masks, I saw a Walter White (breaking bad) look a like. So, so polite, respectful of my property, great communication skills, and best of all, they did a perfect job. As promised, completed on time and did a cleaned up mom would have been proud of.

Tammy LaCour - Repairs Coordinator - Always called me back quickly and tried really hard to get me on the schedule sooner. So understanding and enjoyable to speak with.

Max Montenegro - Repair Tech - WOW! My perfect contractor, with manners, pride and always a smile to share. I've learned so much from him and appreciate his willingness to answer all my questions. Great communication and flexibility when I needed to change a work day.

So lucky to have found Zona. They turned by damaged, two year old bathroom disaster to look the same as it did before. Just amazing!

I'm so excited to share my incredible experience with Zona Restoration, and to mention, by name the people I met along the way.
Everyone was professional, knowledgeable and compassionate.

Stephanie Bellomy - Office Administrator - The first voice I heard gave me genuine assurance that I called the right company. She cares, really! Her voice conveyed confidence and pride in her company. So refreshing.

Nate Shanahan & Eric Hornquist - My amazing Mitigation techs - When they dawned the protective masks, I saw a Walter White (breaking bad) look a like. So, so polite, respectful of my property, great communication skills, and best of all, they did a perfect job. As promised, completed on time and did a cleaned up mom would have been proud of.

Tammy LaCour - Repairs Coordinator - Always called me back quickly and tried really hard to get me on the schedule sooner. So understanding and enjoyable to speak with.

Max Montenegro - Repair Tech - WOW! My perfect contractor, with manners, pride and always a smile to share. I've learned so much from him and appreciate his willingness to answer all my questions. Great communication and flexibility when I needed to change a work day.

So lucky to have found Zona. They turned by damaged, two year old bathroom disaster to look the same as it did before. Just amazing!

We have had the honor to work with Zona Restoration. What a great experience. Our hot water heater broke and caused damage to our garage and guest bedroom. Zona came out immediately and took care of everything From start to finish. They were professional, and on time, kept us a breast of everything that was going on. They made sure to let us know not to worry about anything. Zack the field tech took care of getting our house back to normal. What an experience to work with such a professional young man. Would definitely recommend Zona.

I was totally Satisfied with their professionalism on and sensitivity to my personal restoration. They had an extraordinary response time, were thorough, prepared with all necessary equipment and clean-up, they also were great with follow up, and all communication was straight forward and honest. Highly recommended. Everyone I was in contact with from initial phone calls, through service and project management to accounting were phenomenal. Josh, Shane, Chris, Richard, Stephanie and Erika to name a few. They are a great team.

Barbara L.

Zona Restoration was hired due to a minor water leak which caused some dry wall damage along with finding asbestos which was another added repair. From the office staff, accounting, estimator, testing, techs and project manager, the level of service, response time and quality of work were all excellent. They included: Shane, Doug ***, Doug ***, Shane & Shelby, Richard, Will and Jess; all were professional and polite. I applaud the customer service Zona Restoration provided.

I made the appointment with Stephanie in the office. The tech, Doug Williams came at the appointed time. Both were helpful and did the service well . Shane did the follow up call. He also was very polite and made sure everything was done to our satisfaction. I would recommend this company to anyone needing their service.

Fantastic customer service! I am a Realtor and they came out super fast to do an inspection and quote for a house my client is under contract with. Thank you for your dependable and expedient service!

I usually don't write reviews but I felt compelled to write this one for Zona. Only because from start to finish this team was completely professional. I also ended up speaking to Aaron the owner a few times to discuss the job and was thoroughly impressed by him- looks like he does lead by example. To begin with they were very knowledgeable, friendly and honest. I called the company after reading many great reviews (part of my due diligence process!) for a water/flooding issue at my home because the AC had a condensation problem. I was apprehensive at first but my first interaction with Shelby and Shane dispelled my fears quickly-they were both great. They were quick to answer my phone call and came home to survey the problem within a few hours. They explained the clean up and mitigation process patiently and started working on it right away. Over the course of the next few days the cleanup was done and although we had different staff come during that time period (wish I could remember their names), every one of them had the same pleasant attitude. The job was completed perfectly and at the end Aaron communicated with me to make sure everything was taken care of. It was impressive and I wanted to write this review as a token of thanks for the great job they did- and it's good to know who to call during these kind of tough situations.

bought a home and almost immediately found black mold in the bathrooms. I called several contractors to come out for estimates. I appreciated that Zona could both re-mediate the mold appropriately and then build back the baths. The mold remediation was done carefully and safely which alleviated my worries. The remediation report was thorough and will definitely be a huge benefit if I ever need to sell.

The build back experience was equally positive. Zona went to great length to get at least one of my showers functional within a short period of time. And although there were a couple of mishaps with some of the materials, Zona was great about working with me to make sure I was satisfied.

In the end I got two new baths that look great and at a great price. The contractors that did the work were all professional, helpful and responsive. I recommend definitely recommend Zona for any restoration situation.

Zona exceeded my expectations . Their team is by far the best I've come across and I cannot recommend this company highly enough. They certainly went above and beyond for us.

From the beginning and upon first contact Zona Restoration showed extreme knowledge and understanding as well as compassion for our extreme situation. We were currently having to deal with a highly incompetent and ruthless insurance company ASI/Arizona Restoration after experiencing a kitchen flood that left our home uninhabitable.
Thomas, our first point of contact was meticulous and very detailed in explaining the process and what to expect from the process we were about to enter upon. Jerry, was always available to answer questions over the phone when we needed assistance or guidance when dealing with our below par insurer. Such great client service! Denny who came out to do the quote on build back was also very thorough and also took the time to answer questions and listened compassionately to our frustrations.
Unfortunately, we are in litigation with ASI /Arizona Restoration so we have to wait to rebuild our home. So, we contacted the Owner Aaron and thanked him for his excellent staff and his attention to our needs but we had to hold off on moving forward. Aaron took the time to work out our billing and was so compassionate to our situation we were dumbfounded.
We highly recommend Zona and if you need to get a free estimate at least call Zona and have them come out to your home. I assure you that you will have nothing but a great experience and support the entire way.
Thank you Zona for making a bad situation better.

Very good company. Did excellent work. Nice people from accounting dept to managers and field workers. Highly recommend.

Zona Testoration is awesome! Their staff is professional, timely and clean. Our job was taken care of within a matter of days. We would highly recommend their service.

Amazing work! Professional, friendly, and quality work. Couldn't be happier with the entire process working with Zona Restoration.

Zona restoration was great to deal with. Their guys are very knowledgeable and gave me the right advice and suggestions with regards to the mold in my apartment and its treatment.

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Description: Water Damage Restoration, Flood assistance, Floor Removal, Mold & Mildew Inspection, Mold & Mildew Inspection/Removal/Remediation

Address: 1724 W 10th Pl Ste 1, Tempe, Arizona, United States, 85281-5230

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