[redacted] with bad frame damage, we repaired his frame best as possible, because his car was in a severe accident that totaled out his vehicle, he bought back his car from his insurance Co. his car is a salvage vehicle that can not be fixed for the cost of his damage is greater than the worth of his vehicle, we explained that to Mr. [redacted] that his car would not be perfect. in which he knows that for $800.00 with a complete paint and all his body work is a more than fair price and that his expectations are unreasonable.
this will be are explanation about this complaint for [redacted] he took in this vehicle on a Monday 02 /20/2018 he purchase the Job # 3 of the 4th that we offer what the total its $1,249.99 + 500 dlls of each jamb and total was suppose to be 1,781.56 w/ tax...
included what he ask for a discount and we given a total of $1,600. he pick up the mdx on a Saturday ready . he paid me and he took off .4 days later he call me and said that he was not happy about and that if we don't give him what he wants he was goint to court . what my response was no bring the vehicle over and let me see was not good for u and well take care . he bring in on a Tuesday we polish the car at no charge even if I explain to him he need a color sand and buff and that was a different job we did it for free and he star video taping the team including me and calling he's lawyer and he ask me to wright down the date that I was going to have the car ready because he have no time what I did . and then he went on he's way after we were down whit the vehicle.thanks[redacted]
Hello,
We are trying to contact the customer to resolve the issues. We will be able to remove any
overspray. We will do the best we can on the customer supplied bumper that is causing the paint
to bubble because body work was needed to be done.
Recently got my 2008 Mitsubishi Lancer painted here. Looks Fantastic! Great job! Mike was very polite and on time.I would highly recommend this business!
went on the 2-24-16 asked to speak to the owner in wich he was called gave me estimate I was told 3 was more than enough time for a rental.I was told that the owner was out lookin for me a grill.to only find out that it was a lie.so I scence they wer lieing so I checked on my car daily to noly see nothing was being done.asked to speek to the owner to be told by the same person who called him the first time for me to
say he dont have a phone.that I cant see me car becuse of the way im talkin to her.tellin me u come here every day every day an I told her I will be here every day my car is here if I feel ur lieing ther is no law thats saya I cant.I then had to extend my rental for 2 more days to go back to this to only b told that she has not told me anything.she the only person I been talking to.I end up ordering the grill from the dealer myself.because after the fact the lady said they order a grill it will b her mon she lie .once again tellin me she didnt tell me nothin. I then had to rent the car for 1day.when I pick the grill up and droped it off to them I asked is my car done she said yes went out to look at it all around to find out it was not done now this is the day of pick up I go back into the office an ask here why do u keep lieing she then told me u must cant here I said no.I give here the grill ssid ill b back at 12 she then took my grill an droped in on the floor I told her she beeter quite playin with my time an money,an if my grill is broke u payin for it.when I came back at 12 the car still was done.I told here I was not goin to pay here for a detail becuse my car was still dirty she tells me to bad its done so the shop man sees an starts cleaning every thing that suppose to b done not to worrie about it.so I tell her that im callin Revdex.com she says she dont care all u get out of her sayin over an over mitch is me husband mitch is me husband wich is the owner.this lady turn around an calls me a [redacted] an to take my black [redacted] back to africa [redacted] u [redacted] an if u touch me im callin the police.now I know damn well she done lost her mind.I even went as far as callen the rosecran office to speak with the owner wich is the same person left my name number an car make an the storie to only have no response back.
on case #[redacted] with faulty headlamp problem, we advised Mr. [redacted] that his wiring that connects to his light is broken after I sent his car to my electrical mechanic and paid out...
of pocket $75.00 the light was working and later stopped working later in which we informed him that he needs to replace the wiring harness or take it to his mechanic.
#[redacted]...
[redacted] with bad frame damage, we repaired his frame best as possible, because his car was in a severe accident that totaled out his vehicle, he bought back his car from his insurance Co. his car is a salvage vehicle that can not be fixed for the cost of his damage is greater than the worth of his vehicle, we explained that to Mr. [redacted] that his car would not be perfect. in which he knows that for $800.00 with a complete paint and all his body work is a more than fair price and that his expectations are unreasonable.
this will be are explanation about this complaint for [redacted] he took in this vehicle on a Monday 02 /20/2018 he purchase the Job # 3 of the 4th that we offer what the total its $1,249.99 + 500 dlls of each jamb and total was suppose to be 1,781.56 w/ tax...
included what he ask for a discount and we given a total of $1,600. he pick up the mdx on a Saturday ready . he paid me and he took off .4 days later he call me and said that he was not happy about and that if we don't give him what he wants he was goint to court . what my response was no bring the vehicle over and let me see was not good for u and well take care . he bring in on a Tuesday we polish the car at no charge even if I explain to him he need a color sand and buff and that was a different job we did it for free and he star video taping the team including me and calling he's lawyer and he ask me to wright down the date that I was going to have the car ready because he have no time what I did . and then he went on he's way after we were down whit the vehicle.thanks[redacted]
Hello,
We are trying to contact the customer to resolve the issues. We will be able to remove any
overspray. We will do the best we can on the customer supplied bumper that is causing the paint
to bubble because body work was needed to be done.
Thanks,
[redacted]
see attached receipt
We finished customers car did lots of extras free,customer is going to write to settle his complaint
Recently got my 2008 Mitsubishi Lancer painted here. Looks Fantastic! Great job! Mike was very polite and on time.I would highly recommend this business!
went on the 2-24-16 asked to speak to the owner in wich he was called gave me estimate I was told 3 was more than enough time for a rental.I was told that the owner was out lookin for me a grill.to only find out that it was a lie.so I scence they wer lieing so I checked on my car daily to noly see nothing was being done.asked to speek to the owner to be told by the same person who called him the first time for me to
say he dont have a phone.that I cant see me car becuse of the way im talkin to her.tellin me u come here every day every day an I told her I will be here every day my car is here if I feel ur lieing ther is no law thats saya I cant.I then had to extend my rental for 2 more days to go back to this to only b told that she has not told me anything.she the only person I been talking to.I end up ordering the grill from the dealer myself.because after the fact the lady said they order a grill it will b her mon she lie .once again tellin me she didnt tell me nothin. I then had to rent the car for 1day.when I pick the grill up and droped it off to them I asked is my car done she said yes went out to look at it all around to find out it was not done now this is the day of pick up I go back into the office an ask here why do u keep lieing she then told me u must cant here I said no.I give here the grill ssid ill b back at 12 she then took my grill an droped in on the floor I told her she beeter quite playin with my time an money,an if my grill is broke u payin for it.when I came back at 12 the car still was done.I told here I was not goin to pay here for a detail becuse my car was still dirty she tells me to bad its done so the shop man sees an starts cleaning every thing that suppose to b done not to worrie about it.so I tell her that im callin Revdex.com she says she dont care all u get out of her sayin over an over mitch is me husband mitch is me husband wich is the owner.this lady turn around an calls me a [redacted] an to take my black [redacted] back to africa [redacted] u [redacted] an if u touch me im callin the police.now I know damn well she done lost her mind.I even went as far as callen the rosecran office to speak with the owner wich is the same person left my name number an car make an the storie to only have no response back.
on case #[redacted] with faulty headlamp problem, we advised Mr. [redacted] that his wiring that connects to his light is broken after I sent his car to my electrical mechanic and paid out...
of pocket $75.00 the light was working and later stopped working later in which we informed him that he needs to replace the wiring harness or take it to his mechanic.