Sign in

Zoom Technology

Sharing is caring! Have something to share about Zoom Technology? Use RevDex to write a review
Reviews Zoom Technology

Zoom Technology Reviews (2)

Review: Recently I encountered a problem w/my [redacted] mail, where an email I sent somehow attached my entire [redacted] Mail screen which appeared to me that the person receiving this email may have access to my [redacted] mail & folders. I was quite concerned & my main goal was to get help to have the email removed from [redacted] server.I found online ".com " company Zoomtechy.com, who offers computer services & quick solutions to problems. When I called this company, my request was for them to remove the email from the [redacted] server. I started working with a technician who took control of my computer to analyze the issue. When he did this he said my [redacted] computer had been compromised, and that I had 1,723 issues they found in running a scan, and that they could fix this but it would costs $250.Since I was quite alarmed to hear my [redacted] was 'compromised', I agreed for him to resolve the issue by removing the email from the yahoo.server, which was my main concern. He immediately sent me over to another person, who took my credit card number and charged me $250. I specifically asked this question of them removing from [redacted] server, and he said 'yes' they could; therefore authorizing the charge. He then 'coaxed' me in what to write in an email authorizing the sale, which I wanted the words 'they removed from the server'. While he did NOT want me to put this in writing, he agreed to it.Since I was highly concerned about Zoomtechy telling me my [redacted] was compromised, I took my computer to the [redacted] store early Sunday morning. The [redacted] expert at the genius bar told me in fact my computer was NOT compromised, & what happened w/the [redacted] email I sent was only a snapshot of the screen, that no one could get into without a password. A technician indicated there were company who were scamming folks into believing their computers were compromised. Additionally I did research and found that Zoom Techy has no authority to delete emails from a [redacted] server which was the main reason I contacted themDesired Settlement: Zoom Techy misrepresented what they could do, and in fact I did not get the service I was paying for. Also, they use scare tactics to force people to pay them to fix the problem.I want a full refund of $250 from Zoom Techy, to be sent to me. Thank you, Dissatisfied customer

Review: On 6/28/2013 I contacted Zoomtechy with a e-mail address issue. They said that once the infections were removed I would be able to get into my e-mail. I paid $249.00 to have this done. IT DID NOT WORK. When I contacted them and told them so they stated I would receive a partial refund of $100.00. It has been over 60 days and I have not received a refund. I have contacted them numberous times and been told "the check is in the mail." Futher they will not let me speak with a supervisor, accounting department or give me ANY information about the check. I was told to "do what I have to do."Desired Settlement: I would like the partial refund as promised.

Check fields!

Write a review of Zoom Technology

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Zoom Technology Rating

Overall satisfaction rating

Description: Telephone Communications

Phone:

Show more...

Add contact information for Zoom Technology

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated