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Zum Zum Fashions

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Zum Zum Fashions Reviews (2)

Initial Business Response / [redacted] (1000, 9, 2016/06/29) */ Customer neglected to say that the vehicle was severely used to the point that the metal chassis was bentWe have sold over of these vehicles and have seen only a half dozen bent chassis and in each of the other cases the customers described what they had to hit in order to bend the chassisThe car had considerable dirt in it and we were unable to discern exactly how it had been usedThe manager used three different batteries in the vehicle and ran it in degree weather and was unable to get the car to not respond or duplicate what they said was the issueIn spite of their treatment of the employees and the vile language the woman used in the store and the condition of the vehicle we have gotten the manufacturer to warrant the receiver and a new receiver has been sent to themNeither the manufacturer nor the store will replace the vehicle, but the manufacturer has further agreed to take care of any "electrical issues" if the new receiver does not "fix" the problemHowever, the customer must contact them directly Initial Consumer Rebuttal / [redacted] (3000, 11, 2016/06/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) Clearly they lie and do not care about their customers!!! Not a problem my money will go elsewhere without a problemWe were in Branson for law enforcement week and everywhere was great with this exceptionI am a manager in retail and I have never needed to lie to get around taking care of a customerI will let every business associate that I deal with not to use this disgrace of a businessAnyone reading this beware of this establishment, I have just proven my point that they are liars and cheatsNot much of a "business"

Initial Business Response /* (1000, 9, 2016/06/29) */
Customer neglected to say that the vehicle was severely used to the point that the metal chassis was bent. We have sold over 500 of these vehicles and have seen only a half dozen bent chassis and in each of the other cases the customers...

described what they had to hit in order to bend the chassis. The car had considerable dirt in it and we were unable to discern exactly how it had been used. The manager used three different batteries in the vehicle and ran it in 100 degree weather and was unable to get the car to not respond or duplicate what they said was the issue. In spite of their treatment of the employees and the vile language the woman used in the store and the condition of the vehicle we have gotten the manufacturer to warrant the receiver and a new receiver has been sent to them. Neither the manufacturer nor the store will replace the vehicle, but the manufacturer has further agreed to take care of any "electrical issues" if the new receiver does not "fix" the problem. However, the customer must contact them directly.
Initial Consumer Rebuttal /* (3000, 11, 2016/06/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Clearly they lie and do not care about their customers!!! Not a problem my money will go elsewhere without a problem. We were in Branson for law enforcement week and everywhere was great with this exception. I am a manager in retail and I have never needed to lie to get around taking care of a customer. I will let every business associate that I deal with not to use this disgrace of a business. Anyone reading this beware of this establishment, I have just proven my point that they are liars and cheats... Not much of a "business"

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