Zurvita

We want to state that the charges this customer makes against Zurvita are falseShe states that her bank account was "set up" for recurring purchases without authorizationThe customer signed up to be a "preferred customer"It is explained in the sign up form that a "preferred customer" is agreeing to a monthly autoshipShe had the option to just get the first month but chose the autoshipShe obviously didn't realize that, however it was the customers responsibility to check the box indicating her preferenceHer accusation that our company is a pyramid scheme is also false Having said that we are sorry that the customer was not satisfied with our product and we apologize for any rudeness on the behalf of our customer serviceWe accept no excuses for rudeness! We are refunding $to the credit card she has on file with our company We hope this resolves this complaint and are willing to answer any questions that either the customer or the Revdex.com has Thank you, [redacted] Director of Communications, Zurvita Inc

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] From: [redacted] Sent: Monday, May 12, 1:PMTo: drteamSubject: Zurvita As stated by [redacted] at Zurvita, no one is getting anywhere with the back and forth on this We are not happy that this woman goes out of her way to call us liarsBut she will have to answer to God one day for the things that she already knows is the truth and covered up by her and her company However, we accept the refund, and close the case And thank you to the Revdex.com that companies are held accountable for their actions Sincerely, [redacted] P.Scheck is received in mail today

Zurvita has taken the steps to promote our refund policy upon sign upAs it is our mission to ensure our customers are satisfied when parting waysTherefore, we have gone ahead and refunded the amount to resolve this case

Zurvita ensures our refund policy is openly stated and accepted upon sign up.In order to satisfy customer, we have issued a refund.Thank you, Erin [redacted] Director of Compliance

Zurvita takes great pride in the care we put into developing our productsThis consumer has been contacted and we have explained that our products are not intended to treat, cure, alleviate any disease or disease symptomsIn addition, our canister states "Not recommended for children" due to the naturally occurring caffeine As a member of the Direct Selling Association, we are dedicated towards protecting the consumerIn order to provide swift resolution, a refund has been provided

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me

We are sorry that the customer had a problem with our product and the servicing of her request We have authorized our finance department to refund the amount she requested, $142.78, to the card she has on file Our customer's satisfaction is of the utmost concern for us and we hope this resolution meets with her satisfaction Thank you, [redacted] Director of Communications Zurvita, Inc

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me The young lady was pleasant and I appreciate the call I only regret that the product did not work for me as it had in the past Thank you for your assistance

I want to let everyone know, who might read this, that Zurvita has an amazing product called zeal wellness, and zeal protein that over the past and some days I have felt more positive, healthier and alert than I have ever felt before in my life! I've also lost over lbs and feel great about that! As far as the business end of the business, zurvita makes no claims that it is easy, if you have a Dream and a vision along with a plan and goals, you can build a profitable organization by working at this a few hours a week!!!! I love it Thank you zurvita

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meErin M [redacted] from Zurvita updated my account and refunded the "unnecessary charges" for the shipment I did not make, dated 11/9/Thanks, [redacted] ***