Zwicker & Associates/ Andrew S. Lerner

Dear Sir or Madam, I am writing on behalf of this firm in response to your letter concerning a complaint you received from Mr [redacted] Preliminarily, I note that Zwicker & Associates, P.Cis a law firm which represents clients for the purpose of debt collectionThis firm represents [redacted] Bank in relation to Mr [redacted] ' [redacted] Consumer credit card account [redacted] Bank retained this law firm in relation to Mr [redacted] ' accountafter continued delinquencyAs attorneys for [redacted] Bank, this firm filed suit against Mr [redacted] in order to recover the balance due on his account judgment was entered in that lawsuit on December 28, After Mr [redacted] stopped making payments on the judgment, this firm pursued a levy on non-exempt funds from his bank account, which is a post-judgment remedy available to our client in the state of VirginiaContrary to Mr [redacted] ' claim that this firm refused to submit the paid receipt to the Shenandoah County Courthouse in Virginia, enclosed please find a copy of the Satisfaction of judgment that was filed with the Courts April 27, Also, enclose is a copy of the General District Court Online Case information System, that shows Mr [redacted] ' judgment has been satisfiedPer Mr [redacted] ' request, please find the enclosed statements for his [redacted] Bank, [redacted] Consumer credit card accountThank you, for the opportunity to respond to Mr [redacted] ' concernsIf Mr [redacted] ' have further questions or concern, invite him to contact me at the above reference telephone number, extension Sincerely, Susan C [redacted] Vice President, Audit & Compliance

From: [redacted]
font-size: 12.8000001907349px; font-family: arial, sans-serif;"><[redacted]>Date: Fri, Apr 17, 2015 at 10:10 AMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [redacted]
Still no response from Zwicker 
Sent via the [redacted] 4G LTE smartphone

Dear Sir or Madam,
I am writing on behalf of this firm in response to your letter concerning a complaint you received from Mr. [redacted]. Preliminarily, I note that Zwicker & Associates, P.C. is a law firm which represents clients for the purpose of debt collection. This firm represents [redacted] Bank in relation to Mr. [redacted]' [redacted] Consumer credit card account.
[redacted] Bank retained this law firm in relation to Mr. [redacted]' accountafter continued delinquency. As attorneys for [redacted] Bank, this firm filed suit against Mr. [redacted] in order to recover the balance due on his account judgment was entered in that lawsuit on December 28, 2009. After Mr. [redacted] stopped making payments on the judgment, this firm pursued a levy on non-exempt funds from his bank account, which is a post-judgment remedy available to our client in the state of Virginia.
Contrary to Mr. [redacted]' claim that this firm refused to submit the paid receipt to the Shenandoah County Courthouse in Virginia, enclosed please find a copy of the Satisfaction of judgment that was filed with the Courts April 27, 2015. Also, enclose is a copy of the General District Court Online Case information System, that shows Mr. [redacted]' judgment has been satisfied.
Per Mr. [redacted]' request, please find the enclosed statements for his [redacted] Bank, [redacted] Consumer credit card account. Thank you, for the opportunity to respond to Mr. [redacted]' concerns. If Mr. [redacted]' have further questions or concern, invite him to contact me at the above reference telephone number, extension 3303.
Sincerely,
Susan C[redacted]
Vice President, Audit & Compliance