Zymax

To *** ***r :Thank you for mediating this consumer complaint from our customer, Case Number: ***Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriously.According to our records, customer ordered our product the Zymax on
05/10/and paid $for bottles and received for free.We wish our customer had contacted us directly for assistance so that one of Customer Service representatives could have provided the customer with a resolution as we are happy to issue a refund in this instanceHere is the refund confirmation:$Trans ID: *** dated 05/17/2016Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

To [redacted]...

[redacted]r :
Thank you for mediating this consumer complaint from our customer, Case Number: [redacted]. Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriously.
According to our records, customer ordered our product the Zymax on 05/10/2016 and paid $96.00 for 2 bottles and received 1 for free.We wish our customer had contacted us directly for assistance so that one of Customer Service representatives could have provided the customer with a resolution as we are happy to issue a refund in this instance. Here is the refund confirmation:
$96.00 Trans ID: [redacted] dated 05/17/2016
Refunds should reflect on customer’s account within 3 to 5 business days.Please relay this information to our customer and feel free to let us know should you have further questions.