J & B Associates

Thank you for your recent inquiry,
 
Ms [redacted] payment of 39.50 for a 2 year subscription to New York Magazine was received 2 weeks ago on 12/21/15. It takes 6 to 8 weeks for a subscription to post, which is why she hasn't received a copy yet. Upon looking into the order it...

was found that Ms [redacted] was told the order was coming from J&B Associates and not the publisher. It also stated this on the invoice she used to send in her payment.We apologize for her misunderstanding and will be happy to refund her payment of 39.50 which will be sent out today 01/04/16 (check# [redacted]).
 
Thank You
J&B Associates

Payment was received 04/13/15 and the order was processed that same day. It does take approximately 8 to 10 weeks for the publisher to process any order.[redacted] was told several times the order was coming from JB & Associates plus the invoice also stated this. We have cancelled the order...

and a refund in the amount of $43.60 will be processed today.Thank YouJ&b Associates

HELLO,UPON RESEARCHING THIS COMPLAINT WE FOUND THAT MR [redacted] WAS TOLD THREE TIMES THAT THIS ORDER WAS COMING FROM J&B ASSOCIATES AND AT NO POINT WAS HE TOLD THE CALL WAS ON BEHALF OF OR FROM [redacted] MAGAZINE. HIS PAYMENT WAS RECEIVED FEB. 9TH AND HIS ORDER WAS DOWNLOADED THAT WEEK. WE...

ALSO CHECKED WITH THE PUBLISHER AND HIS ORDER IS BEING PROCESSED. IT DOES TAKE THEM APPROXIMATELY 8 TO 12 WEEKS TO POST AN ORDER TO A CUSTOMERS ACCOUNT. WE HAVE CANCELLED HIS ORDER AND WILL ISSUE A REFUND WHICH WILL GO OUT TOMORROW APRIL 10TH. THANK YOUJ&B ASSOCIATES

Thank you for your recent inquiry, Ms [redacted] payment of 39.50 for a 2 year subscription to New York Magazine was received 2 weeks ago on 12/21/15. It takes 6 to 8 weeks for a subscription to post, which is why she hasn't received a copy yet. Upon looking into the order it was found that Ms...

[redacted] was told the order was coming from J&B Associates and not the publisher. It also stated this on the invoice she used to send in her payment.We apologize for her misunderstanding and will be happy to refund her payment of 39.50 which will be sent out today 01/04/16 (check# [redacted]). Thank YouJ&B Associates

Thank you for your recent inquiry.Mr [redacted]'s payment of 55.00 was received 06/8/15 and the order was processed that same week. It can take 8 to 12 weeks for a subscription to start. We have cancelled Mr [redacted]'s subscription and issued a refund for the full amount paid, check#[redacted].Thank...

YouJ&B Associates

Thank you for your recent inquiry.Mr [redacted]'s payment of 55.00 was received 06/8/15 and the order was processed that same week. It can take 8 to 12 weeks for a subscription to start. We have cancelled Mr [redacted]'s subscription and issued a refund for the full amount paid,...

check#[redacted].Thank YouJ&B Associates

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be...

satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[A default letter is provided here which...

indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait  for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

My mother's name is [redacted].  She is 95 years old.  She received the bill.

Thank you for your recent inquiry. We received Mr [redacted] payment on 06/04/2015 for a three year subscription to [redacted] magazine. His order was processed that same week, however it can take up to 90 days for an order to post. We have cancelled Mr [redacted] order and issued a refund in the amount of...

45.00 (check# [redacted]).Thank you J&B Associates

Revdex.com:
I have reviewed the response made by the...

business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I have a subscription with a magazine. It's paid in full and I'm happy with it. I continually get an 'invoice' from J&B Associates. Which usually starts with '4TH NOTICE!!' or "FINAL NOTICE". And has all the indications of a bill or debt.
Lost on this page it says 'subscription offer'. It's clearly a scam, they have ZERO affiliation with any magazine companies. And are simply trying to frighten people into paying bills that don't exist.
The fact they have a B+ rating on Revdex.com when they have 11 negative reviews is strange.
BUYER BEWARE.

Thank you for your recent inquiry. We have cancelled and issued a refund in the amount of 64.96 for  Mr [redacted] subscription to the [redacted]. We received his payment on 01/23/2017. It takes approximately 90 days for this particular magazine to start which means it wouldn't have started...

till next month. Thank YouJB & Associates

Thank You for your recent inquiry. Mrs [redacted] order for 2yrs to Sailing magazine was processed on March 30th 2015. We did receive her messages and were waiting till we heard back from the processing center on what happened to her order before we called her back. It can take up to 5...

business days to get a response. At this time we've gone ahead and issued a refund for the full amount of  $49.00 (check #[redacted]). Thank YouJ&B Associates

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

In early September, I received a phone call asking if I would like to renew my [redacted] subscription. I have been a subscriber for more than 20 years and assumed I was talking to a representative of the magazine. I agreed to renew. Several weeks later, I received a mailing from J & B Associates, P.O. Box 125, Gilbert AZ 85299, demanding $35 for 58 issues of [redacted]. It became clear to me that it was J & B Associates, not [redacted], that had called me. I am not making a payment to J & B Associates and instead am trying to reach the circulation department at [redacted]. Have you encountered other complaints about J & B Associates? Is this company authorized to solicit renewals for [redacted]? Thank you.

SUBSCRIPTIONS CAN TAKE 8 TO 12 WEEKS TO START ESPECIALLY WHEN IT IS NOT PRINTED MONTHLY. HER PAYMENT WAS RECEIVED AUG 8TH 2014 AND THE SUBSCRIPTION WAS DUE TO START IN NOVEMBER. IF SHE HAD CALLED US SHE WOULD HAVE BEEN TOLD THIS. WE HAVE CANCELLED HER ORDER AND ISSUED A REFUND OF THE FULL PURCHASE...

PRICE. THANK YOUJB&ASSOCIATES

As with other reviews posted here, I was contacted by phone asking me to renew my subscription to a magazine to which I subscribe. The way the person talked, I thought the company was associated with the magazine itself, but have since found out that J & B Associates were the ones calling me and that they are not connected to the magazine itself. I told them I would not renew over the phone and to send me an invoice by mail. When they did this, I saw that the invoice was from J & B Associates and got suspicious. I called the magazine directly and renewed my subscription (for a much lower price). I kept the invoice without doing anything for a while and received 2 more invoices from them over the following month. Given that I had already renewed, it became clear that J & B Associates was separate from the magazine. I finally called J & B Associates directly to get them to stop mailing me invoices. I spoke with a lovely, polite woman and explained that I had already renewed directly with the magazine. She canceled my order. The whole call took just a few minutes, and I consider the issue resolved. On the basis of this, I would say I had no difficulty fixing the problem, but I would warn others that what I heard on the original phone call made me think I was on the path to renewing my current subscription with the magazine, whereas in fact I was agreeing to receive a "subscription offer" (as the invoice stated) that was with a different company at a higher price.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. I would nevertheless like to go on the record as stating that I am well aware that this was and likely continues to be a scam and that this so-called subscription would NOT be provided by JB Subscriber, and for them to state that it is any sort of "Subscription Offer" is patently false. Their phone number is set up to take complaints and resolve them for consumers who realize that a scam has been perpetrated on them. The legitimate [redacted] Magazine disavows this practice. I realize that this practice will not stop due to my complaint but again state that the practice is fraudulent and morally reprehensible to attempt to defraud the good will of customers and likely also elderly citizens. Thank you for your attention to resolving this matter satisfactorily.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]