K & S Plumbing Services Reviews (%countItem)
K & S Plumbing Services Rating
Address: 100 Corporate Woods Cir, Alabaster, Alabama, United States, 35007-4855
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The employee you came to my house was very nice and presented himself very well. He was able to very quickly find my problem and make the repairs also offering suggestions for future preventative actions.
Ms., Thank you for your review! I am happy to hear that Tim was able to take care of your plumbing blockage. We strive to be kind, empathetic, and professional while diagnosing an issue. Thank you again for your kind words.
K & S and specifically their employee, Tim, responded in a timely fashion to our plumbing need after we contacted our home warranty company. Tim diagnosed the problem well and then communicated with the warranty company about what would be covered or not. Watching his work dealing with two different plumbing repairs gave me great confidence that not only would our concerns be addressed, but that K & S would stand behind their work if there were issues subsequently with the repaired valve and pipes. Based upon this experience, I would definitely call and use K & S again.
Mr., Thank you for your kind review! I will be sure to pass the kind words along to Tim as well. We are happy to hear that your plumbing issues were resolved in a timely and professional manner. Please keep us in mind for any future needs that you may have. Thank you again.
First I've received a phone call letting me know what time they were coming then I received a text as they got closer and when they got here they were very professional and friendly discuss with me what was going on gave me positive feedback I would definitely use them again
Ms., Thank you for your kind review! We are happy to know that Jody, your technician, was able to service the plumbing needs at your home. Please keep us in mind for future services if needed. Thank you again!
Arrived on time. Technition was very good at explaining what he did to resolve problem. It's working so far.
Mr.r, Thank you for your review! I am happy to hear that Jason was able to service your plumbing stoppage. Please keep us in mind for any other services you might need in the future!
K&S Plumbing is a top-notch plumbing company. We were assigned K&S Plumbing through our home warranty company. I found K&S Plumbing to be top-notch. They resolved our issue in a most efficient manner and the problem repaired the same day, for a very reasonable charge. I will certainly use K&S again. Well done!
Mr., Thank you for your glowing review! We are happy to hear that Skyler was able to service your plumbing issue. Please keep us in mind for any needs you might have in the future. Thank you again!
very good service I would recomind
service to other to other people I know.
Thank you so much for your review! We would appreciate any referrals that you sent our direction. We are happy to hear that you were satisfied with your plumbing service!
K&S plumbing were great. They were efficient and unclogged our pipes without trying to overcharge or "find" other problems. We went through our insurance Home Serve- and they were great. We didn't have to pay anything.
Thank you for your review! We are happy to hear that our technicians, Seth and Cooper, were able to service your plumbing stoppage. Please give us a call if there is anything that we could be of service to in the future. Thank you again.
On time, professional, friendly and they quickly handled our problem!
Mr., Thank you for your review! I am happy to hear that our technician presented himself in a professional, friendly manner while working on the problem in your home. Thank you again.
The people at K&S are very friendly, courteous time sensitive and professional.
Thank you for your kind review! We greatly appreciate your business. Please give us a call if you should ever need further plumbing services!
This is the second service call to k&s. Both times I am so very pleased, A man skilled at his work, will stand before kings, I just hope they keep up this level and quality of work.
Mr.,
Thank you for your glowing review! I have relayed the message to your technician, Seth. I am happy to hear that he was able provide such a pleasant experience for you. Thank you again!
On time.Kenny was very professional and pleasant. We have a few issues yet to be addressed but are confident that they too will be resolved.
Thanks
Mr.,
Thank you for your review! It's wonderful to hear that one of our newer technicians, Kenny, provided a pleasant experience for you. I do see that you are back on the schedule for today for some final repairs. Thank you again for submitting!
K&S Plumbing did a great job repairing my drainage system. The technician, Seth, was very professional and courteous.
Ms.,
Thank you for your kind review! I am happy to hear that Seth was able to work on/clear your sewer line. Please keep us in mind if you should have any other plumbing issues in the future. Thank you again!
The company was very professional and the service was great.
Thank you, Ms.! I am happy to hear that your technician, Jody, could resolve your plumbing issue. Please let us know if we can be of service to you in the future.
I have used them twice and have had no complaints. They came when promised and fixed my problem both times. I would not hesitate to use them again. I highly recommend them.
Ms., Thank you for your kind review! I very happy to hear that Brian was able to fix your plumbing issue. Please keep us in mind if should have any further issues. Thank you again!
I was assigned K&S through HomeServe. Communication was excellent throughout the process, and the job was done well and in a timely fashion. I was very happy with the service and the end result.
Ms., Thank you for your positive review! I am happy to hear that your technician, Jody, communicated well and was able to get the water service line repair done in a timely manner. Thank you again!
Technician was on time, polite, knowledgeable and thorough. I would reccomend this plumbing company to others.
Thank you Ms. for you review! We appreciate your business and we are happy to hear that Chris was able to diagnosis and explain your plumbing issue.
I was assigned this company via American Home Shield. Recently purchased home, inspection said water regulator needed replacing. 2 young men from this company (in their 20s) came out and told me nothing was wrong with the regulator. Weeks later I have a ruptured water heater, most likely caused by high water pressure. I honestly believe that they didn't know what they were doing or that they were instructed by AHS as how to handle the claim. I'm totally frustrated with this company (and with American Home Shield).
Ms.,
We visited your home on 11/19/2019. The technician that visited has been with our company for 5+ years and is very skilled in his plumbing trade. He inspected your PRV (pressure regulator valve) and noted that it was 70psi (pounds per square inch). This is within normal range. We DO NOT cater our plumbing diagnoses to benefit AHS. I am sorry to hear that you have a ruptured water heater. Though I do not believe this was the cause of your water heater failure. Additionally, AHS does not cover preventative maintenance. They only cover when there is a noted failure within a system. At the time that our technician was a your home, pressure was normal, and you were not experiencing any mechanical failures. -Thank you. Bailey, Quality Control Manager.
Ms./Mr Bailey,
The technician measured the pressure at the tank and the front water spigot. He never measured the pressure from the back spigot. Measuring from the front typically measures street pressure and not home pressure.
It's interesting that the inspector recommended the regulator be replaced because it was bad, a month later your plumber who didn't properly measure the pressure said nothing is wrong and a month later the regulator is bad based on measurements from another licensed plumber.
I appreciate your response to this however, your company has a history of reviews that are similar to this on this site as well as other sites. It may benefit you to focus on why that is and not on quickly dismissing legitimate facts such as this from dissatisfied customers.
They were called by my warranty company to come out on Dec 20, 2019 to clear the backed up sewer line to my home. I had a geyser coming up my shower stall drain pipe of poo. It took them all day to come but they cleaned it out. It stopped up again today Jan 15,2020. I called the warranty company and they called K & S Plumbing back to come out again and see what was going on. They called me and could not come until Friday afternoon, over 2 and 1/2 days away, with poo in my shower stall and bath tub and not being able to flush the toilet or use water. This was an emergency but they would not have someone in my area until then. I called the warranty company back and they called *** who was here within the hour and fixed my problem, even cleaned out the poo in my shower stall for me, he asked to do it. If you look at online reviews they have problems and I do not recommend them.
Ms., I have reviewed your case. Our notes stated that our technician advised you in December that there were roots running through your main sewer line. The technician cleared line with a cable and advised Root-X for maintenance. We received your work order from HomeServe this morning at 11am. You were contacted by a dispatcher at 11:47am to schedule an appointment. We offered 1/17/20 appointment. We were told that there was no reason for this appointment and the appointment was cancelled. We apologize that we were not able to meet your expectations with service time.
Do you think an appointment 2 days from now was appropriate considering I had raw sewage in my house and could not flush toilets, run water without it backing up in my house ? I did not cancel appointment the insurance company must have since you could not come for 2 days and they got someone else to come out today.
I did what your technician said to do. No roots in line today. Your technician also said he needed to run a camera to see what else was going on. That never happened.
If you do not do emergency calls you need to get off the list with the insurance company.
They was very helpful and did a good job. I would refer this company to everyone.
Ms., Thank you for your review. We value our customers and are happy to assist in any way we can. Please keep us in mind for any further plumbing issues that you may have.
I've used K&S for repairs to toilets, Showers and now my dishwasher. Every time they come out their people are professional and the job has been done right. Definitely recommend them.
Thank you for your review! Your kind words are very appreciated. We strive for excellence and I'm happy to hear that we've been able to assist in several repairs.