Papa John's Pizza

We would be more than happy to give her a refund if she was not satisfiedI have not talked to her in the past, yet I had responded to an online surveyMy cell phone number is *** she can call me and make arrangements to pick her money up at the store and we would be more than
happy to replace her order as well. Thanks, *** ***

We have been trying to reach this customer by phone, but there is no answer If he will call us we will try to work out a resolution

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Papa John's Pizza has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

At this time, I have been contacted directly by Papa John's Pizza regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
Like I stated last timeThe business told me when I order over the phone the soda they failed to deliver to me will be added to my order for freeI have not ordered over the phone yetWhen I order over the phone and the soda they failed to deliver to me arrives for free with my order I will mark the problem resolved
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I submitted a very detailed drawing of my roof and purchased the "Turn key" metal roof package for my home from Builders Discount Supply New Bern NCI was assured repeatedly that everything I needed to complete the job was in the packageThe package was short my almost $worth of materialsTheir employee admitted to botching his calculations but Builders Discount refused to pay for the materials
Bottom line is that the package was misrepresented and I was forced to buy additional materials from themThere are Consumer Protection laws against this type of Bait & Switch policy

Revdex.com:At this time, I have not been contacted by Papa John's Pizza regarding complaint ID ***.Sincerely,*** ***

Initial Business Response /* (1000, 6, 2016/11/16) */
Dear ***,
Thank you for taking the time to provide us with your feedbackAt Papa John's, we strive for "best in class" in everything we do
We are sorry that we have not met your expectations at your local Papa John's storeI would
like to personally apologize that your experience and offer you a $Papa John's eGift card as compensation for your inconvenienceThis gift card can be used online or instore at any of our U.SlocationsYou will need to provide the digit card number as well as the digit pin number at the time of your purchase
Card number: ***
PIN number: ***
We do not take these issues lightly and your feedback will be used to improve our ability to serve you in the futurePlease feel free to reach out to my team if you have any issues in the futureThank you and have a nice day!
Sincerely,
Tracy F*
Customer Care Representative
Papa John's Operations Call Center

HelloI can't figure out how to message the Revdex.com unless it is supposed to be on this emailI want to let you know that the issue has been resolved as they finally issued me a refund yesterday

I am a retired person and live in a older home that still had some old galvanized pipes over years old Jesse replaced all the old pipes and put in Pex piping with a new regulator and under sink water cutoff This was no easy job as it was in a tight crawl space under the house Jesse completed the work in about hoursI am so pleased with the work and the priceJesse also recently replaced the water supply shutoff valves for my washer when they began leaking after a new washer was installed He rushed over and had new valves installed in less than an hour! I highly recommend Jesse for people who want the job done right at a fair and reasonable price!

June 27, 2016Revdex.com Serving Western Pennsylvania *** *** *** *** *** *** ** ***RE: COMPLAINT NO***We are writing in response to the above stated complaintPlease note that we have taken care of the complaint and spoke with the complainantWe are sending
her a gift certificate for her trouble.If you have any questions or if there is anything more that! can do, please call me at ***.Andria NG*** Senior Marketing Associate Bajco Group dba Papa John's Pizza***

Complaint: ***
I am rejecting this response because:They called me and gave me a free pizza with free bread stocksI never got free bread sticks thoughI got a postcard in the mail for a free pizza though The above caption clearly shows I earned points for that orderI placed the
orderIt is clear
Sincerely,
*** ***

Revdex.com, I sent this prior to heading back from the ownerHe already took care of the situationI wasn't sure how to remove my complaint at that pointThanks!
Regards,
*** ***

We refunded the order for themOur Pan is a medium size and not a largeWe still wanted to make them happy and processed a refund*** *** Director of Operations Papa John's International

From: *** *** *** Sent: Thursday, April 16, 3:PMTo: ***
Cc: *** ** *** *** ***Subject: Papa Johns Aloha *** ***, I am sorry to hear about your recent experience with our *** locationI would really like to get this resolved for you and get to the bottom of what happenedWhen you have time if you could kindly email me some details on your order so I can properly research and correctWe attempted to contact you via telephone today but were unable to reach you or leave a messageIf you could please give me the date (we looked up 3/3/and couldn’t find an order with your phone numbers given), phone number order was placed under, was it walk in or delivery or pick up? If so, where was pizza delivered and finally , what type of pizzas did you order? Again, I apologize for the inconvenience, and I hope to make this right with you so we get the opportunity to serve you better in the future! Sincerely, *** *** Area Supervisor Papa Johns Hawaii

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Revdex.com:
At this time, I have not been contacted by Papa John's Pizza regarding complaint ID ***
Sincerely,
***

as requested

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***