Quail Lakes Dermatology

Complaint: ***
I am
rejecting this response because:The response from Conair does not provide the information I requested: from whom can I purchase replacement electronic components?Conair's response is woefully inadequate; lacking contact information for a Conair representative to allow for direct resolution; and provides no details of the repair costs, unless Conair are offering to repair/replace the unit for free
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: The response offers no specificity or remedy to the situationThe product is defective,
dangerous and therefore unusableIf they cannot commit to resolving the problem, they should reimburse me for the cost of the unit
Sincerely,
*** ***

Complaint: ***
I am rejecting this response
because I returned Madelyn Sola call three times asking she return my call.I could have purchases the same type waffle maker from one of Cuisinart competitors for a lot less moneyBut, I choses to purchases the Cuisinart modelThe complaint involves a $waffle maker, which was made in China and probably cost less than $to make Conair Corporation needs to just replace the waffle maker and stop wasting everyone’s time. Conair Corporation needs to just replace the waffle maker and stop wasting everyone’s time
Sincerely,
*** ***

Cuisinart does not honor appliances purchased on *** as *** is not an authorized seller of Cuisinart products. *** sells used/new products and as stated in our Instruction Booklet, Warranty's are not transferable

Complaint: ***
I am rejecting this response because: yes I have just recently received a replacement but that does not fix the fact that no warranty information was in the box and
I spent money shipping back a defective itemThe amount to ship back the defective item should be covered by your company as it would not have been paid had your item worked as promised in the beginning
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

The consumer was contacted today by telephone and advised that a replacement knife is being ordered for her todayShe took my name and telephone number in the event she has any further problem in receiving the replacement knife

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***model is cuisinart prep77cup food processor *** ***
*** ***

Please have the consumer explain her commentsI have had the product three years but says purchase date was 12/6/15. Consumer says she has no proof of purchase

Consumer does not advise the basis of the rejection of our question "what is the model number of the food processor". A replacement blade will be sent to the consumer within seven (7) days

Our Customer Service Division advises that *** *** return has not been logged in as yet. Our warehouses are quite busy at this time. As soon as the return is logged in, we will issue a refund of his shipping charge to him

REPLACEMENT WAS ORDERED FOR THE CONSUMER June 14,

Thank you for the update. The model number is *** Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

The *** *** is NOT defective, it is the blade that we are replacing. A blade will be sent as soon as our Company has inventory of the replacement blade. We have no further comment

We have no further comment

Another replacement expresso maker has been ordered for the consumer. We do not currently have any inventory and expect to have it by the end of January, 2017. It will be sent with a DIRECT SIGNATURE REQUIREMENT. THE CONSUMER WILL HAVE TO PERSONALLY SIGN FOR THE PACKAGE

Complaint: 1***
I am rejecting this response because: Business has not sent any postage to return my *** as stated on the previous communicationFurther, business has not attempted to contact me in any way to try resolve this issue.
Sincerely,
*** *** ***

Complaint: ***
I am rejecting this response because:
Sincerely,
*** *** business should check its files for the claim on record submitted on 12/13/2016, which they acknowledged on 12/13/to ***All the
information plus serial number was provided to conair already as part of the claimTheir service number is ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** Once I receive the replacement blade, this matter will be resolved to my satisfaction
Yours truly,
*** ***

We have the consumer's replacement request however we do not have any inventory of the replacement blade she needs. As soon as they are received a replacement will be sent to her. We are doing everything we can to fill these orders Revdex.com