September 24, 2014Dear *** ***:This letter is the response from QVC, Inc to the recent rebuttal our customer submitted to your officeOur customer is not satisfied with the response she received from QVC regarding the purchase and presentation of item *** a *** *** Titanium AntiVirus Lifetime (7) ComputersOur customer is, in her response, slating we falsely responded her computer was sixcq, We were only re stating the information our customer supplied in her original complaint to the Revdex.com datcd 9/06/In this complaint our customer stated after a week “another Micro Trend popped up, this one I was able to click on, run an update and now my computer is working again.” Our customer also stated QVC has not offered any solutions to assist her with this problemQVC offered to assist this customer by having by having the vendor of this product contact her and assist her, We asked her so contact QVC and I provided my direct contact information for her convenienceAs of today’s date we have not heard from our customer, Our invitation for assistance is still open if our customer would like to contact meI am in the office Monday-Friday from 9am-5pmMy contact number is ###-###-####, Exl ***.QVC appreciates the opportunity to again respond to this complaintSincerely,Dolores DOffice of the President
This is the response of QVC, Inc(“QVC”) to your letter concerning the complaint filed with your office by QVC's CustornerQVC records show that our Customer was sent to collections on January 29, I apologize to our Customer that the credit card was not updated to new credit card as
requestedOur records do show that as of March 16th, the easy pay debt was paid in full and the membership account has been reopenedThe collection agency is an internal collection agency and does not affect our Customer's credit reportI also apologize for the way our Customer was treated by GC Services.Thank you for allowing QVC the opportunity to respond to QVC's Customers complaint
September 18, 2014Dear *** ***,This is the response of QVC, Inc(“QVC") to your letter concerning the complaint filed with your office by QVC’s Customer.I took the liberty of contacting our customer about the issue with his ***I advised customer to return the item back to
QVC for a refundHe will call me when packed to returnI will override the return at that time.Thank you for allowing QVC the opportunity to respond to QVC's customer’s complaint.Sincerely,Janet S Office Of the President QVC, Inc
I would like to make everyone aware and hope that you write a bad review about QVC their customer service representatives are extremely rude and they give you the run around and lie they lie about shipping when you will receive your product then they blame it on the vendor and tell you they can't get any information even after they have you pay extra for day shipping but they don't put on the website is that it takes days to leave the vendors warehouse and then it takes another days to ship but they initially tell you that your delivery date is days from the date of purchase not for so now you expect something you don't receive it on time and when you try to resolve the issue you have to speak with managers and they're rude and they talk all for you and won't let you speak I've read plenty of other complaints about you VC and how they have representative there who are told to lie to you about shipping and whatnot
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: The attachment is the same letter that I received from QVC in the past. It seems to me what they are asking for is over the top and are not trying to work this complaint out. I will not respond back to them in writing since this is the same letter I have already received from them
Regards,
*** ***
June 11, Dear *** ***,This is the response of , Inc(QVC) to your letter concerning the complaint filed with your office by QVC's Customer.QVC, Inc(QVC) expressly reserves the right, in the Policies and Information section posted on its website under Additional Legal
Information that Easy Pay offers are subject to approval by QVCOur records show that messages were left for our customer to contact our Finance Department, Our customer needed to respond to the messages within five days if he wanted to be billed in full or the System would cancel the Order.Thank you for allowing QVC the opportunity to respond to Our Customers' Complaint.Sincerely,
September 4, 2014Dear *** ***,This is the response of QVC, Inc(“QVC”) to your letter concerning the complaint filed with your office by QVC’s Customer.I took the liberty of contacting our customerI informed her that our Q-card Department has cleared all the late fees and
interest charges on the QVC credit cardThe Credit Bureau will be notified by *** Bank and our customer's credit report will be cleared in thirty days,Thank you for allowing QVC the opportunity to respond to QVC's Customers Complaint.Sincerely,Janet S*** Office Of the President QVC, Inc
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: They refuse to talk to me personal, fail to provide professional service, and have very insolent representative and deny me the opportunity to talk to a supervisor.
Regards,
*** ***
June 9, Dear *** ***,This is the response of QVC, Inc(“QVC") to your letter concerning the complaint filed with your office by QVC's Customer.I took the liberty of contacting our customerI apologized to our customer for the issue with the easy pay declineCustomers
account has been paid in full and is in good standing,Thank you for allowing QVC the opportunity to respond to QVC's Customers complaint,Sincerely,Janet S Office of the President QVC, Inc
??? 1, 2014Dear *** ***,This is the response of , Inc(QVC) to your letter concerning the complaint filed with your office by QVCs Customer.I took the liberty of contacting our customer about the issue with orders he is claiming he returned to QVC and one order he claims he never
purchasedOur customer had his wife contact because her credit card was used on this accountSince her credit card was used on the account she wanted to know how any orders could shipQVC records show that on March 10, our finance department spoke to our customer and confirmed the orders before they were shippedQVC records show that three orders were sent to our customers address of *** *** **Our customer is stating that he returned two of the itemsWe are not showing that they were received back at We need proof of the return to Our customer is also stating that he never purchased the item *** *** *** System wController, *** Game & Accessories, and our records show this item was delivered April 11th to the *** *** **addressSince the item was delivered to our customers address this purchase would need to be disputed with his credit card company.Thank you for allowing QVC the opportunity to respond to s customers complaint.Sincerely,
February 28,
Dear ***:
This letter is the response from QVC, Inc to the complaint filed in your office by our customer
Our customer advised your office her *** Credit Card was cancelled by her bank due to the recent security breach at TargetShe
forgot to update the orders placed with QVC billing to the old number and provide her new *** numberOur customer received notificalion for a past due amount of $ for order *** Item *** *** *** Battery Operated Callus Remover and contacted QVC to have the new card billedOur customer updated her new card on the QVC website and on February 7th received another message to update the cardOur customer again updated her card using the website and it is unclear why the card was not applied to the past due ez-pay installment
QVC researched this account and discovered our customer ordered this item twice, Her first order *** ordered in October was billing in ez-payments of $and the 2nd order *** for units of item *** billed for a total of $in full at that timeQVC also confirmed our customer supplying her *** *** on our website twice and unable to determine why it was not applied to the paymentOur customer's account was sent to *** *** collections on 2/17/
QVC made the corrections to our customer’s account today and billed the requested amount of $to her ***The collections agency has been notified this debt has been paidWe want to assure our customer the agency does not report information to the credit bureauQVC’s customer QVC account is now open for her use
We apologize for the concerns this situation caused our customer and happy to rectify the issue for her
Sincerely,
November 3, Dear *** ***,This is the response of QVC, Incto your letter concerning the complaint filed with your office by our customer.QVC regrets the concerns the concerns that our customer has regarding his *** Recliner, Normally a pick up for the chair takes
about (2) two weeksI requested the Department that handles this to expedite the pick up of the chairOnce the chair is picked up we can issue him a refundPlease have our customer call me if he wishes to discuss his inquiryMy telephone number is ###-###-####, ext***.Thank you for the opportunity to respond to his inquiry.Sincerely,Evelle K
Office of the President QVC
October 7, 2014Dear *** ***,
This is the response of QVC, Inc("OVC") to your letter concerning the complaint filed with your office by CVC's Customer.I contacted our Finance Department about the issue with the QCardAn adjustment of $was issued to our Customer's QCard
for the late fees incurredAlso, an adjustment of $was issued for finance chargesOur Finance Department also updated our Customer's credit history.Thank you for allowing QVC the opportunity to respond to CVC's Customer's complaintSincerely,Janet S
Office Of the President QVC, Inc
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because :The company does not respond to my inquiry that I responded immediately after my second payment on may WHICH WAS FOR JUNE!!! I HAD MADE AS MANY AS PHONE CALLS RELATED TO THIS SITUATION, AND THEY SAID THEY WOULD TAKE CARE OF IT!!! THEY DID NOT TELL YOU THAT EVEN THOUGH THEY TOOK OF THE LATE CHARGE/ INSTEAD OF MY REGULAR PAYMENT THEY NOW INSISTED THAT I PAY $INSTEAD OF MY MONTHLY PAYMENT OF $of which I always pay $30!!! the only thing they kept telling me i'm sorry but we cannot adjust your payments???? WHY THEY DON'T MIND CHARGING ABSORBANT INTEREST OF 24-27% INTEREST AND WERE NOTIFIED IMEDIATELY OF THE PAYMENT FOR JUNE!!! AS I SAID BEFORE I HAVE NEVER BEEN LATE/MISSED A PAYMENT AND ALWAYS PAID MORE THAN THE MIN PAYMENT!!!!! NOW WITH THERE NEW STATEMENT NOW THEY WANT OVER A $100 MINIMUM PAYMENTTHE COMPANY SEEMS TO ACCEPT EXTRA PAYMENTS WITHOUT QUESTIONING WHY!!!!???? DO THEY NEED MONEY THAT BAD!!!!????
I WILL NOT ACCEPT THEIR ANSWER, WHY SHOULD I EXPECT NOTHING LESS FROM THIS COMPANY!!!!!! AS I SAID ALL PAYMENTS WILL BE SUSPENDED UNTIL THEY RESPOND RESPONSIBLY TO THE PROBLEM!!!!
I WILL NOW FILE CHARGES WITH FTC!!!!!
Regards,
*** ***
Complaint:
I am rejecting this response because: The alleged "associated" account has absolutely nothing to do with me, I do not live with this relative, nor have I in yearsCame as a shock to me since I am independent of her debtsIn holding me responsible and or punishing me for the actions of another is an unprofessional and inappropriate way to treat a customerIt's ludicrous that there is a 'guilty by association' policy, NOT disclosed anywhere in their policiesSo basically it is the same thing as 'oh your last name is *** & a great grandchild, well you're just as guilty as *** & we are gonna hold it against you, decades later'Not justifiable in my eyesI understand companies reserve the right to serve whom they want, however this doesn't seem like a legitimate or legal reason to terminate my account, which again, is completely independent from someone else's financial woesThey were extremely uncooperative & misinformed in explaining while all attempts in resolving the issue fell on deaf earsInstead they immediately put me in collections and terminated my accountThere shouldn't be a problem in the first place since my boyfriend used his credit card number to purchase the merchandiseThen his information was magically linked into a separate account linking him to me thus banning him as wellI'm fairly confident that this is a form of discrimination and know I am being unfairly treatedIt is my sincerest hope that the Revdex.com investigates and if need be passes this along to any agencies who handles and takes action against this kind of matterAlso I hope Revdex.com marks this against QVC on their public file because people should be aware of these loopholes that allow these reprehensible practices to continue
This is the response of QVC, Inc, to your letter concerning the complaint filed with your office by our customer.QVC regrets the concern that our customer has regarding the Christmas tree that she purchased on July 15, I would like to assist our customer, I left her a
messageyesterdayPlease have her call me at ###-###-####, extension 1859.Thank you for allowing mc the opportunity to respond to this inquirySincerely,
Evelle K*** Office of the President QVC
February 28,
Dear ***,
This is the response of QVC, Incto your letter concerning the complaint Hied with your office by our customer
QVC regrets the concerns that our customer has regarding the delivery of his tabletOur company has
shipped out (2) no charge replacement *** tablets as well as his original order for the tablet that we are currently billing him for on our easy payment planWe will not be issuing a refund for the orderHe was issued a refund for his *** Tablet
None of the orders were returned back to QVCOur Finance Department has permanently closed his account and we will not be reopening itOn January 30, 2014, they sent him a letter
Thank you for the opportunity to respond to this inquiry
Sincerely
July 7,2014Dear *** ***:Thank you for your recent inquiry to QVC concerning our customerI will be happy to respond.First I would like to apologize for the confusion in regards to our customers order for the *** Powershot CameraOur vendor was able to replenish stock
and we have shipped the item in question, I’ve spoken with our customer on 7/3/and have advised him of this information.Again we apologize for any inconvenience this may have caused our customerIf additional assistance is needed regarding this matter, can be reached at ###-###-####, Monday - Friday 9am - 3:30pm EST,Thank you for allowing QVC the opportunity to respond to our customer’s complaint.Sincerely
September 24, 2014Dear *** ***:This letter is the response from QVC, Inc to the recent rebuttal our customer submitted to your officeOur customer is not satisfied with the response she received from QVC regarding the purchase and presentation of item *** a *** *** Titanium AntiVirus Lifetime (7) ComputersOur customer is, in her response, slating we falsely responded her computer was sixcq, We were only re stating the information our customer supplied in her original complaint to the Revdex.com datcd 9/06/In this complaint our customer stated after a week “another Micro Trend popped up, this one I was able to click on, run an update and now my computer is working again.” Our customer also stated QVC has not offered any solutions to assist her with this problemQVC offered to assist this customer by having by having the vendor of this product contact her and assist her, We asked her so contact QVC and I provided my direct contact information for her convenienceAs of today’s date we have not heard from our customer, Our invitation for assistance is still open if our customer would like to contact meI am in the office Monday-Friday from 9am-5pmMy contact number is ###-###-####, Exl ***.QVC appreciates the opportunity to again respond to this complaintSincerely,Dolores DOffice of the President
This is the response of QVC, Inc(“QVC”) to your letter concerning the complaint filed with your office by QVC's CustornerQVC records show that our Customer was sent to collections on January 29, I apologize to our Customer that the credit card was not updated to new credit card as
requestedOur records do show that as of March 16th, the easy pay debt was paid in full and the membership account has been reopenedThe collection agency is an internal collection agency and does not affect our Customer's credit reportI also apologize for the way our Customer was treated by GC Services.Thank you for allowing QVC the opportunity to respond to QVC's Customers complaint
September 18, 2014Dear *** ***,This is the response of QVC, Inc(“QVC") to your letter concerning the complaint filed with your office by QVC’s Customer.I took the liberty of contacting our customer about the issue with his ***I advised customer to return the item back to
QVC for a refundHe will call me when packed to returnI will override the return at that time.Thank you for allowing QVC the opportunity to respond to QVC's customer’s complaint.Sincerely,Janet S Office Of the President QVC, Inc
I would like to make everyone aware and hope that you write a bad review about QVC their customer service representatives are extremely rude and they give you the run around and lie they lie about shipping when you will receive your product then they blame it on the vendor and tell you they can't get any information even after they have you pay extra for day shipping but they don't put on the website is that it takes days to leave the vendors warehouse and then it takes another days to ship but they initially tell you that your delivery date is days from the date of purchase not for so now you expect something you don't receive it on time and when you try to resolve the issue you have to speak with managers and they're rude and they talk all for you and won't let you speak I've read plenty of other complaints about you VC and how they have representative there who are told to lie to you about shipping and whatnot
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: The attachment is the same letter that I received from QVC in the past. It seems to me what they are asking for is over the top and are not trying to work this complaint out. I will not respond back to them in writing since this is the same letter I have already received from them
Regards,
*** ***
June 11, Dear *** ***,This is the response of , Inc(QVC) to your letter concerning the complaint filed with your office by QVC's Customer.QVC, Inc(QVC) expressly reserves the right, in the Policies and Information section posted on its website under Additional Legal
Information that Easy Pay offers are subject to approval by QVCOur records show that messages were left for our customer to contact our Finance Department, Our customer needed to respond to the messages within five days if he wanted to be billed in full or the System would cancel the Order.Thank you for allowing QVC the opportunity to respond to Our Customers' Complaint.Sincerely,
September 4, 2014Dear *** ***,This is the response of QVC, Inc(“QVC”) to your letter concerning the complaint filed with your office by QVC’s Customer.I took the liberty of contacting our customerI informed her that our Q-card Department has cleared all the late fees and
interest charges on the QVC credit cardThe Credit Bureau will be notified by *** Bank and our customer's credit report will be cleared in thirty days,Thank you for allowing QVC the opportunity to respond to QVC's Customers Complaint.Sincerely,Janet S*** Office Of the President QVC, Inc
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: They refuse to talk to me personal, fail to provide professional service, and have very insolent representative and deny me the opportunity to talk to a supervisor.
Regards,
*** ***
June 9, Dear *** ***,This is the response of QVC, Inc(“QVC") to your letter concerning the complaint filed with your office by QVC's Customer.I took the liberty of contacting our customerI apologized to our customer for the issue with the easy pay declineCustomers
account has been paid in full and is in good standing,Thank you for allowing QVC the opportunity to respond to QVC's Customers complaint,Sincerely,Janet S Office of the President QVC, Inc
??? 1, 2014Dear *** ***,This is the response of , Inc(QVC) to your letter concerning the complaint filed with your office by QVCs Customer.I took the liberty of contacting our customer about the issue with orders he is claiming he returned to QVC and one order he claims he never
purchasedOur customer had his wife contact because her credit card was used on this accountSince her credit card was used on the account she wanted to know how any orders could shipQVC records show that on March 10, our finance department spoke to our customer and confirmed the orders before they were shippedQVC records show that three orders were sent to our customers address of *** *** **Our customer is stating that he returned two of the itemsWe are not showing that they were received back at We need proof of the return to Our customer is also stating that he never purchased the item *** *** *** System wController, *** Game & Accessories, and our records show this item was delivered April 11th to the *** *** **addressSince the item was delivered to our customers address this purchase would need to be disputed with his credit card company.Thank you for allowing QVC the opportunity to respond to s customers complaint.Sincerely,
The representative cancelled the order because it was out of stock
February 28,
Dear ***:
This letter is the response from QVC, Inc to the complaint filed in your office by our customer
Our customer advised your office her *** Credit Card was cancelled by her bank due to the recent security breach at TargetShe
forgot to update the orders placed with QVC billing to the old number and provide her new *** numberOur customer received notificalion for a past due amount of $ for order *** Item *** *** *** Battery Operated Callus Remover and contacted QVC to have the new card billedOur customer updated her new card on the QVC website and on February 7th received another message to update the cardOur customer again updated her card using the website and it is unclear why the card was not applied to the past due ez-pay installment
QVC researched this account and discovered our customer ordered this item twice, Her first order *** ordered in October was billing in ez-payments of $and the 2nd order *** for units of item *** billed for a total of $in full at that timeQVC also confirmed our customer supplying her *** *** on our website twice and unable to determine why it was not applied to the paymentOur customer's account was sent to *** *** collections on 2/17/
QVC made the corrections to our customer’s account today and billed the requested amount of $to her ***The collections agency has been notified this debt has been paidWe want to assure our customer the agency does not report information to the credit bureauQVC’s customer QVC account is now open for her use
We apologize for the concerns this situation caused our customer and happy to rectify the issue for her
Sincerely,
November 3, Dear *** ***,This is the response of QVC, Incto your letter concerning the complaint filed with your office by our customer.QVC regrets the concerns the concerns that our customer has regarding his *** Recliner, Normally a pick up for the chair takes
about (2) two weeksI requested the Department that handles this to expedite the pick up of the chairOnce the chair is picked up we can issue him a refundPlease have our customer call me if he wishes to discuss his inquiryMy telephone number is ###-###-####, ext***.Thank you for the opportunity to respond to his inquiry.Sincerely,Evelle K
Office of the President QVC
October 7, 2014Dear *** ***,
This is the response of QVC, Inc("OVC") to your letter concerning the complaint filed with your office by CVC's Customer.I contacted our Finance Department about the issue with the QCardAn adjustment of $was issued to our Customer's QCard
for the late fees incurredAlso, an adjustment of $was issued for finance chargesOur Finance Department also updated our Customer's credit history.Thank you for allowing QVC the opportunity to respond to CVC's Customer's complaintSincerely,Janet S
Office Of the President QVC, Inc
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because :The company does not respond to my inquiry that I responded immediately after my second payment on may WHICH WAS FOR JUNE!!! I HAD MADE AS MANY AS PHONE CALLS RELATED TO THIS SITUATION, AND THEY SAID THEY WOULD TAKE CARE OF IT!!! THEY DID NOT TELL YOU THAT EVEN THOUGH THEY TOOK OF THE LATE CHARGE/ INSTEAD OF MY REGULAR PAYMENT THEY NOW INSISTED THAT I PAY $INSTEAD OF MY MONTHLY PAYMENT OF $of which I always pay $30!!! the only thing they kept telling me i'm sorry but we cannot adjust your payments???? WHY THEY DON'T MIND CHARGING ABSORBANT INTEREST OF 24-27% INTEREST AND WERE NOTIFIED IMEDIATELY OF THE PAYMENT FOR JUNE!!! AS I SAID BEFORE I HAVE NEVER BEEN LATE/MISSED A PAYMENT AND ALWAYS PAID MORE THAN THE MIN PAYMENT!!!!! NOW WITH THERE NEW STATEMENT NOW THEY WANT OVER A $100 MINIMUM PAYMENTTHE COMPANY SEEMS TO ACCEPT EXTRA PAYMENTS WITHOUT QUESTIONING WHY!!!!???? DO THEY NEED MONEY THAT BAD!!!!????
I WILL NOT ACCEPT THEIR ANSWER, WHY SHOULD I EXPECT NOTHING LESS FROM THIS COMPANY!!!!!! AS I SAID ALL PAYMENTS WILL BE SUSPENDED UNTIL THEY RESPOND RESPONSIBLY TO THE PROBLEM!!!!
I WILL NOW FILE CHARGES WITH FTC!!!!!
Regards,
*** ***
Complaint:
I am rejecting this response because: The alleged "associated" account has absolutely nothing to do with me, I do not live with this relative, nor have I in yearsCame as a shock to me since I am independent of her debtsIn holding me responsible and or punishing me for the actions of another is an unprofessional and inappropriate way to treat a customerIt's ludicrous that there is a 'guilty by association' policy, NOT disclosed anywhere in their policiesSo basically it is the same thing as 'oh your last name is *** & a great grandchild, well you're just as guilty as *** & we are gonna hold it against you, decades later'Not justifiable in my eyesI understand companies reserve the right to serve whom they want, however this doesn't seem like a legitimate or legal reason to terminate my account, which again, is completely independent from someone else's financial woesThey were extremely uncooperative & misinformed in explaining while all attempts in resolving the issue fell on deaf earsInstead they immediately put me in collections and terminated my accountThere shouldn't be a problem in the first place since my boyfriend used his credit card number to purchase the merchandiseThen his information was magically linked into a separate account linking him to me thus banning him as wellI'm fairly confident that this is a form of discrimination and know I am being unfairly treatedIt is my sincerest hope that the Revdex.com investigates and if need be passes this along to any agencies who handles and takes action against this kind of matterAlso I hope Revdex.com marks this against QVC on their public file because people should be aware of these loopholes that allow these reprehensible practices to continue
This is the response of QVC, Inc, to your letter concerning the complaint filed with your office by our customer.QVC regrets the concern that our customer has regarding the Christmas tree that she purchased on July 15, I would like to assist our customer, I left her a
messageyesterdayPlease have her call me at ###-###-####, extension 1859.Thank you for allowing mc the opportunity to respond to this inquirySincerely,
Evelle K*** Office of the President QVC
February 28,
Dear ***,
This is the response of QVC, Incto your letter concerning the complaint Hied with your office by our customer
QVC regrets the concerns that our customer has regarding the delivery of his tabletOur company has
shipped out (2) no charge replacement *** tablets as well as his original order for the tablet that we are currently billing him for on our easy payment planWe will not be issuing a refund for the orderHe was issued a refund for his *** Tablet
None of the orders were returned back to QVCOur Finance Department has permanently closed his account and we will not be reopening itOn January 30, 2014, they sent him a letter
Thank you for the opportunity to respond to this inquiry
Sincerely
July 7,2014Dear *** ***:Thank you for your recent inquiry to QVC concerning our customerI will be happy to respond.First I would like to apologize for the confusion in regards to our customers order for the *** Powershot CameraOur vendor was able to replenish stock
and we have shipped the item in question, I’ve spoken with our customer on 7/3/and have advised him of this information.Again we apologize for any inconvenience this may have caused our customerIf additional assistance is needed regarding this matter, can be reached at ###-###-####, Monday - Friday 9am - 3:30pm EST,Thank you for allowing QVC the opportunity to respond to our customer’s complaint.Sincerely