Style Mogul

Hi, Here is the Tracking Numbers for her orders [redacted] , [redacted] , They was shipped. align="right" class="label"

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that... this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This business has not responded to my emails requesting exchange. There statement is untrue nor have I received an email about shipping or handling of my claim. I have all correspondence. Regards, [redacted]

Request to reopen - No product or no promised refund on my card has been received

We emailed her Back once she returned the Coat and Did not get a Response from her, We emailed Twice to let her Omow she has credit in my storeShe finally emailed us back Yesterday 2/23/for her credit and to get something elseWe responded and did not get a respomse back yetShe said she wanted something elseALSO on my site under the Jacket it had a description which say "PRE-ORDER" so she was aware if you have READ that it said PRE ORDER that it would not ship out right away & She received it in weeksReading is FundamentalAlso on my website it states NO REFUND EXCHANGE ONLY! Before she ordered it was on my website when you first open my website upSo she knew she could only Exchange

Fraud company! I’ll be filling a claim through the fbi to report them selling counterfeit handbags! They said my item was sent friday then they said it was sent today and then said they’ll send the tracking tonight liars!

you received refund

We will provide valid tracking

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed
Administratively Resolved] Complaint: ***I am rejecting this response because: this has been The same answer from them since February Every time they reply they say this but I never get itI also ask for s tracking number and they will never send thatweeks no it's been over monthsPlease review the emails and they willSay sure or what's the exchNge Regards,*** ***

Here is the Tracking information for her Order *** you can track it at www.usps.com
It was delivered to her address

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[They said they refunded me on 2/9/this is my statement up until today theres no refund]
Regards,
*** ***

Wanted two outfits for my bdy, but was very disappointed with themI spent like euros on rubbish/cheap materialSomething which I can never put onWas so angry with myselfPLEASE DON'T BUY ANYTHING FROM THEM

No, the issue was not resolvedI haven't received a refundThe owner stated that I received all of my items which is falseLuckily I still have some of my emails from her promising to refund me my money

The complaint I received was that I did not respond to *** *** emailIt states on my Business Page "Style Mogul Representatives respond to all emails within Hours" *** wanted her emails answered Right awayI can not respond to emails right away because I work everyday and also go
to schoolOn my website under each item it states "Pre-order Ships in 2-or 2-weeks" BUSINESS DAYS ONLYI shipped her order out on the Fourth Week and her Tracking number is *** it can be tracked at ***She received her items on time and we made sure we responded to all her emails within HoursWe do not want to do anything but Satisfy or customers, We have a description under each item on our website www.stylemogul.bigcartel.com stating it take 2-weeks to ship.
Thank you

You received a email that your money was refundedAlso emailing calling me a *** and all other types of names and threatening is unacceptable & I will report that

She received her itemsWe shipped & sent tracking

Your order was processed & Shipped this week, As stated in the emails! We did not ignore you

---------- Forwarded message ----------
From: *** *** ***
Date: Thu, Apr 24, at 3:PM
Subject: Complaint # ***
To: "[email protected]"
Here is a synopsis of my email conversations with *** ***
daughter *** ***, I had one contact with *** *** sending tracking information to a different email provided on the *** accountSomehow there must have been miss communication with mother and daughter as you will in the emailsAt this point I am willing to refund them there money if all my merchandise is returned in good conditionThis is not my policy as stated on my website, but I am willing to return this one time
Thank You, Style Mogul

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Per attached email you did in fact receive my email which you responded toYou have not followed your own rules regarding exchangePlease give me my money back or give me the product which I ordered by in November
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** hi this is in response to the websites claims that they sent me tracking number timesI will attached a copy of all emails from this company whereI was told shipping would only take daysWas later told it takes weeksWas sent a tracking that only showed my address and NOT where my package ison many occasions, I was told this item was already shipped then days letter told will b shipped on Thursday or Friday. I received my money back from this company but they fail to send people their track numbers or products in hope that they only give partial of their money back after it has reach a certain timeThere is no way my package was orders on 6/and as many times as they claimed my packed was sent, I didn't get my refund until August and that's because I failed to receive my packageEach time I received excuse after excuse! This company has horrible business practice! you can now close this complaint As I have have my money back but I will further like this to be documented not their history wit the Revdex.com! Thank you