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Superior Home Pros AZ

6330 E Main St Ste 9, Mesa, Arizona, United States, 85205-8960

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Superior Home Pros AZ Reviews (%countItem)

I would describe this company as, knowledgeable, professional, efficient, reasonable and personable. It was clear that PJ and his team were pros and trustworthy. That is too often a rarity these days.
*** Prescott Valley

Superior Home Pros AZ Response • Apr 13, 2020

Thank you very much Mr.. I’ll pas that on to PJ and his crew.

Superior Moblie Homes, exceeded or expectations no matter what we needed done.

Very pleased with Superior... Bryce was the lead on both jobs we've had done. He is professional, informing me the entire time the crew was here how it was going how long it would take them.. Very patient with me putting my dogs away.

Brianna in the office also top notch. Professional, friendly, called with a service reminder. I absolutely recommend this company and will continue to use for our home.

oh and the price I was quoted was the price I paid. Thank you Superior Mobile Home.

Superior Home Pros AZ Response • Jul 04, 2019

Thank you very much! We’ll pass this on to the crew.

Terry D and his crew came out to trouble shoot what was causing our air conditioner to function very inefficiently. They took the time to correctly diagnose the problem (a rodent hole)and provided a temporary fix until they could return after the weekend with the correct, permanent fix. We appreciated the temporary fix so we could have air conditioning over the weekend and their speedy return with the “real” fix on Tuesday. Thanks!

Superior Home Pros AZ Response • Apr 24, 2019

Thanks ***, I’ll pass your note on to the crew.

Superior Home Pros AZ Response • Apr 24, 2019

Thanks ***, I’ll pass your note on to the crew.

I hired Superior to do a relevel on my manufactured mobile home. They found a lot of additional work that needed done underneath. Skunks had been underneath and did a lot of damage. I purchased the home December 2018. The damage was prior to my purchase. Duct torn away from bottom of heating unit left a big hole. They replaced the duct, $475. Duct cleaning, $295. Tightened supports and lifted NW corner, $295. Sealed air handler and collars re-screwed and sealed, $400. Repaired damage to vapor barrier, added insulation, $975. I have spoken to the receptionist a few times. I have spoken to the owner once and made a request for labor and material costs. He refused to provide that and said that's not the way he does his pricing. There were four workers here. The one that gave me the estimate had figures written on a small piece of paper. He gave me the total and didn't show me the piece of paper. I questioned him on the figures and then he told me, You're not going to find anyone else to do this kind of work. When I talked to the owner he started ranting and venting at me, saying something about how I vote; what the government puts him through; what it costs to run his business; trying to keep employees; and what a nasty, dirty business it is, crawling under houses and crawling through feces; and that I couldn't find anyone else to do this nasty work. I was very nice to him and I was just requesting the labor and material costs. I'm entitled to know that. I felt I didn't have a choice; the work needed to be done. They had already done the level before I got the estimate for the rest of the work. Afterwards I felt very ripped off as a single woman living by herself. They were only here 3.5 hours. $2440 divided by 3.5 is $697 per hour. Ridiculous in anyone's book! I contacted another person that I found out after the fact that does relevels and told him what work they did and the costs, and he told me I was definitely taken advantage of.

Superior Home Pros AZ Response • Mar 16, 2019

Mrs ***’s crawl space under her house was infested with skunk and rat feces. They had torn down insulation from under the house everywhere. Her air ducts were infested with rat feces. We told her if you want us to clean this up and do this work, this is the price. She complained about how expensive it was. We told her we’re sorry but thats the price to do this. She agreed and said to do it. We pulled out from under her house trash bags full of insulation that were infested with skunk feces. The crew was throwing up because of the stinch. Her ducts in the house had to be cleaned multiple time because of the rat feces. The skunks had been living under house and in the duct under her house. They tore the duct apart and the metal ends that it connects to, giving her bad air flow in the house. She said another AC/Heat contractor wanted to re do the system to give her better air flow. We told her the skunks tore apart her ducts and put holes in it. A new unit would not fix anything. She then called me the next week and said I over charged her to do this and wanted half the money back . She said we overcharged her and took advantege of her because she is a women. That is outrageous! Her ducts and crawl space were a skunk infested mess. Our price is beyond fair.

Superior Home Pros AZ Response • Mar 17, 2019

Skunks under a house leave feces “everywhere”. You hade feces everywhere under your house.

Customer Response • Mar 18, 2019

All you talk about is feces. You're not addressing the problem. You charge too much for your service! I have asked repeatedly for labor and material costs which I am entitled to. You're refusing to provide that because you can't possibly justify your charges. You say tons and tons of skunk feces and yet your workers took not one picture of that. Your worker Terry said there was ONE pile of skunk feces. What's outrageous is $475 for the crossover duct and $975 to repair the vapor barrier and add insulation! Refund me $1,200 and I'll go away.

We just had Jose, George, Adam and Joaquin level our manufactured home and clean and repair the vents. They were a pleasure to have in our home. They worked well as a team and accomplished a professional job. They were all four very respectful of our carpet (wearing shoe coverings) and our little animals (we have 2 small dogs and a cat). We cannot say enough! We shall certainly recommend Superior Mobile Home Service to anyone that needs a fair and equitable price for a job WELL DONE!
Paul & Flo Y, Phoenix, AZ

Superior Home Pros AZ Response • Mar 13, 2019

Thank you! We’ll pass this on to the crew.

I just had Superior Mobile homes out of Mesa Arizona re-level my modular, clean the vents and replace some old duct work. I highly recommend this company for any of this type of work.

The crew was punctual, thorough, exceptionally professional and very pleasant. Terry explained what and why about everything they were doing, there was no "up sales" BS and his crew were very conscientious about cleaning up their mess and very careful with my carpet.

Again , I highly recommend this company if you need excellent and professional service combined with reasonable costs !

The ABSOLUTE BEST customer service! Had a real estate agent refer them to come do our repairs to get our engineer certification after having a situation with previous company who was giving us the run around after everything they (previous company) requested to be fixed was fixed correctly by Superior! Which the men from Superior were very polite and I felt comfortable with the requests he offered & wasn't pushy about it at all! I would 100% refer and use Superior again if ever needed! They made us feel respected & cared about our needs and did everything they could to get us closed by the date we needed!!

Superior Home Pros AZ Response • Dec 27, 2018

Thank you very much!

We cannot possibly express the gratitude we have for the outstanding service that Superior showed us everytime they have done work for us. First of all, they are very prompt and show up on with a great attitude. They work with a high level of integrity, clean up after themselves professionally, and afforded us with dignity and respect. PJ, a supervisor, has a high level of expertise and tremendous communication skills, and the crew have a love for people and it shows. We are seniors and they were so kind and patient. I am part of a local non-profit organization that reaches out to our military members and we needed some cleaning, rebuilding and repairs done, and shelves built inside where we store products to send out. They were simply amazing. They worked so efficiently and were very reasonably priced that we would recommend them to anyone. It is not always easy to find trustworthy customer service and fine workmanship these days; but in our opinion, this is one company worthy of great praise!
Respectfully,
Homeowner/*** and friends
Tempe, AZ

Superior Home Pros AZ Response • Nov 26, 2018

Thank you very much! I’ll pass this on to PJ and his crew.

I hired Superior Mobile Home Service LLC to level my double wide home, I just want to say they were on time, very polite & very professional, explained everything to me as they went along with the job. I will recommend this company to all my family & friends! 10-05-2018
Mrs. Jeannie A

Superior Home Pros AZ Response • Oct 05, 2018

Thank you! We’ll pass this on to the crew.

Excellent work and team one person that really stood out was Bryce. He was a very hard worker did a great job and when it came to the work that needed to be done he did not try to pressure me into anything, he gave me time to think about it and decide what was best for me. Also they even got another team to come out and help and they got the job done fast with great results. Would recommend they Company to anyone. They also stand behind their work. Thanks

Superior Home Pros AZ Response • Jul 27, 2018

Mr. Coleman, Thank you very much! We’ll pass this on to Bryce and his crew.

Our triple wide mobile home in Kingman, AZ was in need of leveling. Doors inside the house would no longer even shut! PJ and his crew were courteous, helpful, friendly and offered easy to understand explanations all through the process. I also had them clean the duct work and that was also efficiently done. Very neat and professional actions by PJ and his crew. Highly recommend. Superior Mobile Homes has a good group representing them.

Superior Home Pros AZ Response • Mar 09, 2018

Thank you ***! I’ll pass this on to the crew.

The positive reviews don't lie, they did what they said they would do, prompt, Reggie and the crew were friendly, professional and quick. Did a good job explained my future options no up selling, no pressure! I'll have them back in a couple of years to keep on top off the settling.

Superior Home Pros AZ Response • Feb 23, 2018

Thank you very much!

I highly recommend Superior Mobile Home Service. We had PJ and his crew come out Tuesday February 6th for a real level on our home. arrived on time, very professional, and courteous. after Level was complete I was shown images from underneath our home. Vapor barrier had been compromised in several areas. I was Given options and pricing. Never felt like they were trying to upsell any additional services. gave the go-ahead for crew to complete that service also. PJ kept me in the loop the whole time while adjusting various door hardware inside our home. Releveling, and all other services were done in a timely manner. thank you again, PJ, Bryce, Jose, and Anthony.
***.

Superior Home Pros AZ Response • Feb 06, 2018

Thank you! I’ll pass this on to the crew.

To review SUPERIOR and adequately reflect their value, I'd need to display before & after pics, videos of crews at work, and more space than this format allows. Bottom line: this organization knows their trade and it shows. Furthermore, every time SUPERIOR did work, they were clear about what to expect from them as well as when to call upon others (plumbing, electric, etc). End result: they under-sell & OVER-deliver; unlike most who over-sell/under-deliver (or don't even show up). Mine was a tricky park model (other contractors agreed): very old, very deteriorated, VERY amateurly patchworked to sell quickly. I researched top rated contractors, collected estimates, and all companies I utilized were good....but THIS ONE takes the cake: Re-leveling, insulation/vapor barrier, pest blocking, concrete work, and more. They explained everything to my extreme satisfaction. No question or request was ignored. Pricing was always right on -- lower than others in some cases. Top notch service from office calls, fitting my home into their schedules on multiple occasions, consideration of my resort neighbors, utilizing best/latest techniques/equipment, & cleaning up, to being on time, on budget, & on target with solid results. Every. Single. Project. Anyone they send out will impress with their hefty knowledge & expertise AND their courteous professionalism & unbeatable teamwork. Of special note: team lead Devin (speedy, skillful, & seasoned "house whisperer") & P.J. (outlining ways I could save money in the long haul). This company is doing something right. And customers like me are better for it. THANK YOU.

Superior Home Pros AZ Response • Feb 09, 2018

Thank you very much for your review. I’ve been doing this for over 30 years and it’s always nice to hear such positive feed back. I will pass this on to the crews. Thank you again!

Superior Home Pros AZ Response • Feb 09, 2018

Thank you very much for your review. I’ve been doing this for over 30 years and it’s always nice to hear such positive feed back. I will pass this on to the crews. Thank you again!

I didn’t really know what to expect when I called and ordered a re- level on our 20+ year old double wide home. Superior has a very good rating with Revdex.com and that was encouraging. I had hauled and set mobile homes in my younger days and had a little knowledge of how things should be done but that was a lifetime ago. I have to say I was very impressed with the way I was treated from the scheduling, to the actual process of re-leveling the house. T.J. and his crew arrived on time and ready to get to work. In a few minutes they had accessed the underside of the house and communicating via 2-way radio had begun the process. With one person inside checking the level and two underneath it took a little over an hour to complete the entire job including a comprehensive underside inspection. They even took pictures so that I could see what they had found. After the re-leveling was complete all doors were checked to make sure they opened and closed properly and a few adjustments were made. I’m very happy with the service and the crew. They did an excellent job and were very honest about what they did and did not find under the house. Nice job! Great crew! Will definitely call them when I need to have it done again.

Superior Home Pros AZ Response • Jan 02, 2018

Thank you very much! I’ll pass this on to the crew.

We had Superior Mobile Home Service re-level our manufactured home today and Connors' crew did an excellent job. Everything was explained in advance. All of our concerns were addressed and what could be corrected by the re-level was done to our satisfaction. All recommended fixes to the conditions underside were explained fully, including the cost of each correction.
Conner and his crew were very professional and pleasant.

Superior Home Pros AZ Response

Thank you! I’ll pass this on to the crew.

Cody and his crew were here on time and did an excellent job releveling, cleaning ducts and patching & re-attching loose vapor barrier. Would highly recommend.

Superior Home Pros AZ Response

Thank you!

I was stunned at the professional and efficiency of Reggie's team to re-level, not only my mobile home, but my sisters as well. The equipment they had was exceptional in showing and detailing the issues so we could visually see for ourselves the problems. Their work was outstanding!

Superior Home Pros AZ Response

Thank you! We’ll pass this on.

Superior Mobile Service is SUPERIOR..Everyone was very nice and professional including the lady I talked to for the appointment. Everyone took their time with us and pointed things out. They are expensive, but you get top notch people who know what they are doing. A very pleased customer. Thank you

Superior Home Pros AZ Response

Thank you!

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Address: 6330 E Main St Ste 9, Mesa, Arizona, United States, 85205-8960

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