Waistshaperz

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved pending shipment of the replacement product. 
Sincerely,
[redacted]

Hello, We do apologize as we were experiencing a delay in shipment. Due to the inconvenience we shipped your order out two day delivery. Please see the tracking numbers below.  [redacted]
[redacted] Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Please do not send anything. I dissatisfied with your lack of customer service and communication. I placed my purchase on February **, 2017 and we are in April and still have not received my completed order. Your company has not responded to my emails in regards to my order. If I had not placed a complaint with Revdex.com your company did not have any plans to send my order or respond to my email. Please do not send anything anymore the damage is done. I will continue to warn consumers on [redacted] about your company's lack of professionalism. Thank You.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Waistshaperz regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted],...

and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 Hi, You have already offered this to me and as previously stated, I do not want another item as it is such poor quality.  Plus I am not paying another £30GBP for customs cost.  Under the consumer goods act, I am entitled to a full refund including shipping costs if an item is faulty. Please confirm that you will refund me or I will be escalating this matter. Kind regards, [redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello, We do apologize about the inconvenience however we have a very strict company policy. We do not offer cancellations once you received a order confirmation number which was send to you moments after placing your order. Your order was placed on 03/** & shipped within the 4th business...

day with two delivery. Please note our return policy is available on our website as well as at the time of check out. Tracking [redacted] Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Waistshaperz regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. After so many weeks of trying to get in touch with them they finally sent me my...

item.  
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved  They misinformed me of size, according to my weight and height it says I was a Large so I got the $95 large one. I tried to zip it up and couldn't get it past my stomach, so I took it off. Put it back in the package and sent it back 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello, We do apologize for the inconvenience this has caused you. We will issue a refund once your product has been sent back to us. Please fill out our exchange form in the link below  [redacted] Thanks

Hello,  Customer has been refunded as of August [redacted] at 5:23PM EST. [redacted] has been refunded $57.96 USD on the [redacted] credit card ending in [redacted] and confirmation of refund has been email to  [redacted] ([redacted]). Please refer to attachment for additional evidence of refund.  Thank You

Hello, [redacted] My tracking info shows my package was delivered, but I never received it.Waistshaperz.com provides customers with the option to track packages. If the tracking information states that your items have been delivered but you have not received it, you must contact the United States Postal Service and discuss the issue with them. Reach [redacted] HERE or call ###-###-#### for domestic or international assistance. Please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in case they received it on your behalf. The package may also have been left with property managers. We will do our best to assist you, but WAISTSHAPERZ.COM does not hold responsibility for packages that are lost or stolen. Please contact your local mail carrier and post office to file a claim.  Thanks

Hello- We do apologize for the inconvenience. We have updated our returns and exchange policy. Due to the update in our returns/exchange policy we are now issuing store credit for the amount you purchased the item(s) for. The store credit will be via e-gift card sent to the email you used to...

purchase your original order. You may place an new order with new size and/or new item you would like. Please fill out the return form in the link below for domestic orders. [redacted]
On records indicate on 03/** we issued the incorrect amount and we disabled this card to issue the correct amount the next business day 03/** for $133.94.  Thank you your business is valued.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that I accept it. I have yet to receive the refund. I received an email from Waistshaprz at 10:30 on 4/** and checked my debit card today 5/* and still no refund. Please keep the case active until the refund has gone back onto my debit card. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
[redacted] 
[redacted]...

[redacted]I have received my package I had made a complaint about. Package arrived 01/**/2016 From waistshaperz.com Thank you for your help 
Sincerely,
[redacted]

Dec.**, 2016 I order product from Waistshaperz website and on confirmation email they told me my order will ship in 7-10 days. After this time I try to contact this Company few times by phone and email. Unfortunately I did not get proper respond. The only respond I had was: we will contact you in 24-48 hours. Never happens. Finally I get someone on the phone , very angry, unprofessional, rude person. I ask why I did not received my order yet? the respond : we did not have your product in stock. I ask: why I did not get any email from you about it? Answer: you don't like it I'm canceling your order and hung-up. I try again and again and again to call back but no one answer the phone. I went again on their website and I found out that I'm not only one person to complained about it. Numerous people did not (never) received their products. They charge credit card the same date but no delivery on the end. I personally think this company is a SCAM.

Hello,Your exchange did not meet the requirements for an exchange as stated in our company policy. Please see the link below. [redacted]REQUIREMENTS FOR EXCHANGESExchanges are subject to quality approval and inspection at our warehouse personnel. Please take extra care to inspect and test all returned items to ensure these requirements:Exchanges are subject to quality approval and inspection at our warehouse personnel. Please take extra care to inspect and test all returned items to ensure these requirements:UnwornUnusedUnstainedUnwashedAll tags attachedNo smells other than natural product ordersNo animal or pet hairNo stretch marks or permanent wrinkles on items with latexOriginal packagingWithin 7 days of the date, you received your initial purchase  Thank you,