Wedding.com

Hi [redacted] ,We have reviewed the account and found that you signed a year contract for per month We have gone ahead and refunded back your account the charges and deactivated the account Please let me know if I can be of further assistance but we have done everything you have asked.Best, [redacted] @wedding.com

Please email us at [redacted] we would be happy to resolve this issue for you and refund back the remaining term of your membership We are sorry if you were not clear on the terms of the agreement

We have refunded back your account in full I am sorry you were not happy with your experience We work hard to make sure all of our customers are happy

Hi ***,I'm sorry you have not yet had success on the site We will go ahead and cancel the contract.Best, [redacted]

Hi ***, We have refunded back the charges and cancelled the accountSincerely, ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

This website is a scam for the vendorsThe vendors are made to pay a monthly membership fee for credits in order to contact potential customersIf a customer reads the message you send them the credit is spent, if they don't read it you get the credit backOver 95% of the credits I have used to contact customers have been given back, but I am still accruing new credits, still paying monthly, but have not made any contacts that have led to one single saleIf you are a vendor do not sign up for thisIt is absolutely a scam - they get your money you get absolutely nothing

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that although we do not agree 100% with their answer this resolution of contract cancellation without any related cancellation fees or continuing monthly fees would be satisfactory to me.I have also received an email form the company stating they would refund my last months fee also, I am awaiting this to happen I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Dear [redacted] ,I am sorry that you have not been satisfied with your experience on Wedding.com We do make it clear multiple times that this is a month contract and have users sign an agreement Regardless we want you to be happy with your experience and will process a refund in the amount of and cancel you contract so you will not incur any more payments Please contact me at 949- [redacted] or b [redacted] @wedding.com if you need any additional help I would be happy to resolve all your issues.Sincerely, [redacted] CEO Wedding.comb [redacted] @wedding.com949- [redacted]

I signed up for Wedding.com in NovemberI have sent about personalized messages to brides to be and have gotten no response I am moving to another country (due to my husbands work) and am trying to cancel my month membership which I am not happy with the services and they will not let me I understand I signed a contract to pay for months but I am not happy with their service I feel our company has a great profile and has follow all the recommendations and we haven't had any bride even call us I am extremely disappointed with Wedding.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hi ***,I am sorry you were not satisfied with the service. Your accusation that the couples are fake is 100% false. We have gone ahead and honored your request to cancel your contract. Please let us know if we can be of any additional help.Best,***CEO Wedding.com

HI ***, I am sorry you are not happy with the service We will cancel your contract without and fees Please let me know if I can be of any additional assistance. Sincerely, ***

We agree to a full refund of the overdraft fees to the client fort the amount of $68. We do make it clear multiple times how our subscriptions work and even have our clients agree to our terms multiple times. Since the client was confused by the process we will honor their request for refund of the overdraft fees. In regards to our customer service we do make every attempt to reach the client by both phone and email. We will work on strategies moving forward to make sure there is a more concerted effort to reach the client by phone. Should there be any additional questions please contact me directly at *** or by phone at ***
Sincerely,
*** ***
I wanted to follwith you regarding a confirmation number for the refund for ***. We have mailed out the payment today and should arrive to her by 7/6/2016 at the latest. The transaction number ***Sincerely,
***

We have refunded back your credits and a full refund Bartending is not a category we offer and I am sorry this was not made clear to you

Hi ***,We have reviewed the account and found that you signed a year contract for per month. We have gone ahead and refunded back your account the charges and deactivated the account. Please let me know if I can be of further assistance but we have done everything you have
asked.Best,***@wedding.com

Dear ***,I am sorry that you have not been satisfied with your experience on Wedding.com. We do make it clear multiple times that this is a month contract and have users sign an agreement. Regardless we want you to be happy with your experience and will process a refund in
the amount of and cancel you contract so you will not incur any more payments. Please contact me at 949-*** or b@wedding.com if you need any additional help. I would be happy to resolve all your issues.Sincerely,*** ***CEO Wedding.comb***@wedding.com949-***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that although we do not agree 100% with their answer this resolution of contract cancellation without any related cancellation fees or continuing monthly fees would be satisfactory to me.I have also received an email form the company stating they would refund my last months fee also, I am awaiting this to happen I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I filed a complaint with the Revdex.com against a company called Wedding.com, LLCThe complaint number is: ***On November 20, 2014, I received a reversal for $In addition I will receive overdraft fees of $for Friday, and $34, for SaturdayI called the complaint department when I saw a text that said my account is overdrawn by $I instantly called the complaint departmentWell *** reversed the charges, and I never received notification by email, or mailI was told,"Unfortunately there is nothing we can do furtherEither pay the charges, or try to work it out with the business." I called the business over four times in a dayThey only respond through emailThen I was told through email, "We are not aware of any refund." I want to file a complaint against Weddings.com again because: I called the company over four times in one dayThe would only answer me by email"Then why have a telephone number listed?" I am being forced to pay for something the company has acknowledged they will give me a refund for*** will not help me, but they feel as though it's fine to charge me fees at $each time they tried to process the paymentI have not even used the service after I did further investigating and saw the other complaints about the same issue
I want a complete refund of $I already paid for that plus $34, times two
Regards,
*** ***

Hi ***,We have refunded back the charges and cancelled the account.Sincerely,***