1stdibs.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have not received the refund as of yet. We agreed to a $400.00 price on the lamps, as they were replicas, and not the real 50's lamps. I am supposed to be refunded balance, but this has not happened as of yet. I would like to keep the case open as I would like to see it through until refund is processed to my account. NEXT TIME AXEX.    I called 1st dibs the moment the lamps arrived and told them of my displeasure. They were the ones who ran me around for three weeks. [Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The customer in this case has had repeated contact with several personnel on our Trade team, making detailed inquiries about our business.  It is not our policy to comment in detail on the matters about which he was inquiring, as we explained at the time.  After receiving this complaint,...

our team contacted the customer offering to connect him with the team's manager, but he did not provide a time/phone number at which we could reach him.