2712 Designs

company created offers with Groupon which I purchased, company offered same product with free shipping, thus I'm paying $10-more for the same products "ann" was a very cocky overpaid rep that replied back asking me if I would offer refunds for all of my customer's concerns then she asked me if I want to cancel my order and my e-mail correspondence CLEARLY states to her if she is refunding my entire amount (paid company Groupon around $and paid shipping separately) she cancelled my order and told me to take up the refund with Groupon separately

I bought a *** and promptly ordered a stamp from this company via their website (using my *** code) at the end of Nov (Nov 2016) On Dec 2016, I received an e-mail that the stamp was completed, a shipping label had been created and they were waiting for USPS to pifor delivery On Jan 2017, I sent an e-mail to the contact address listed on the website (same as mailbox which sent me the purchase confirmation) to inquiry as to where the stamp was that had yet to arriveThe tracking number provided in the Dec e-mail showed it had never shipped No response was receivedJan 2017, I sent another e-mail requesting a response and information regarding the stampI actually received an e-mail response to this inquiry requesting "your full shipping address for this orderPlease see the shipping address below, its not complete." I responded that same day that the address was complete as shown (and provided it again as it's a simple number- street name, address noth

company created offers with Groupon which I purchased, company offered same product with free shipping, thus I'm paying $10-more for the same products
"ann" was a very cocky overpaid rep that replied back asking me if I would offer refunds for all of my customer's concerns
then she asked me if I want to cancel my order and my e-mail correspondence CLEARLY states to her if she is refunding my entire amount (paid company Groupon around $and paid shipping separately)
she cancelled my order and told me to take up the refund with Groupon separately

I ordered a stamp from them, accidentally gave them the wrong info needed on the stampImmediately emailed them to correct my order per their website directions and I never heard backI got an email a week later saying the stamp shipped with the wrong addressContacted them again via email, as that's the only method for contact and I haven't heard back regarding the stamp being corrected

I received my stamp unassembeledThe rubber stamp was not attached to the *** *** ***The stamp was taped to the top of the cardboard boxA way to attach the stamp was not included nor the instructions on how to do itI feel this was a poorly done job and if this is your way of doing business than you won't need mine

I ordered a custom stamp through this company via *** my rubber stamp plate was missing from my stamper box and although I explained to Stephanie, their customer service representative that I had ripped the entire packing box apart before throwing it away, she insisted that I missed rubber piece (that’s its always included) and threw it away then stated I would need to pay for another piece After stating to her that I did not want a refund and wanted what I paid for to begin with and asking for her manger, she stopped replying; this was about a week ago
This company does not back their product and has very poor customer service I even requested through their webpage to speak to a manager, no response there either I am guessing the are a very small business, lacking skills

I received a package in the mail from DesignsI did not order it, and I had better not be chargedThere is no way to call themNo one answers the number given

I purchased a Groupon for two embossers from the company DesignsBefore the Groupon expired, we decided to put our house up for sale and moveAs the embosser would be used to display our address on mail, I reached out to to see if they would extend the expiration date until we purchased our new home They said no and the only option they gave me was store credit for the amount I paid for the Groupon, which doesn’t even cover one embosserI used that store credit to purchase one embosser and the payment went through on Nov27, After three weeks I had heard nothing from them and hadn’t received the embosserI called their customer service line and they just had a recording that said they weren’t talking calls I then emailed their customer service and asked for an estimated delivery date for my embosser I didn’t get a response for several days and it was only a general email that said their machinery had been down and production was delayed They gave me absolut

HORRIBLERIDICULOUSDO NOT ORDER FROM THEMI ordered ornaments on 12/10/I FINALLY received them on 1/30/after inquiring about them multiple times to no responseWhen the package finally arrived ornament was missing! I contacted them on 1/to let them know and to request a REFUND because Christmas was long gone! I also requested a phone call because they NEVER respond promptly if at allafter sending MULTIPLE follow up emails with no response they finally let me know that they “don’t offer phone call customer service” and couldn’t refund me but would give me store credit or send me the ornamentI said WOW!! Well send me the ornament and could you at least expedite the processing to remedy this ridiculous situation?
I used them because I purchased a *** NEVER EVER AGAINTerrible customer service!

I ordered a stamp from them through their *** shop and never received itIt's been over five weeks since I ordered it and I even paid extra dollars to get it shipped overnightI've contacted both the shop and *** through the *** platform and have not received responses from either of them

I placed my order for personalized embossed on Nov and they said they would arrive by ChristmasA week before Christmas up til today 12/I still can't get a person on the phone and the tracking system will not work!

I purchased a rubber stampWhen the item came, there was no rubber stamp to affix to the actual stampI reached out to their support staff and have been communicating with them for the past three monthsI have provided photos showing no rubber stamp but have been told to send them a photo of the package and the box it came inThey asked me this three months after I initially communicated with them and those items have long since been discardedThey have yet to resolve the issueAdditionally it takes at least a week to hear back from them which is unprofessional and sometimes they just outweigh ignore me

I ordered a chalkboard with my granddaughters full name on it and even though the company took the full payment out of our account, promptly, we have still yet to receive the item we orderedAfter numerous attempts to contact Designs with no response AND multiple messages left, I've given up trying and would just like my money backThen I'll try to go to someone else for something for our granddaughter

I ordered my product on October 24, The website claims that it takes 10-business days to produce the product and that I would be emailed when it was shippedIt has now been business daysI emailed the company once and received a stock answer regarding my purchaseI have since emailed twice and have never received a response

Bought a group in for this site which was clearly my first mistakeI needed an item for an upcoming weddingAfter I ordered I was alerted it would take 10-business daysI patiently waitedAt business days, I emailedReceived an automated response that they'd reply in 1-daysAfter business days, or about a full month, I started contacting my credit card company and groupon for refundsI also was now desperate for the item and ordered elsewhere (at double the price)I've just now received an email, a full days after I ordered to say the item has been shippedNo acknowledgment of delay, no rushed shipping, nothingJust a regular shipping emailDO NOT ORDER FROM HERE

I ordered rubber self inking stamps from Designs on 10/29/and it says that it shipped on 11/19/and it is now 11/29/and I still have not received themFour were purchased for gifts and one was for me to use to send out Christmas card to my husbands clients I have sent several messages to the company and after a few days they will email back but not give me any answers as to where my stamps are I spent around $on these There is no phone humber to be found anywhere for this company

I purchased rubber stamps from this company and it has been over a month and this company has not even delivered my product I have emailed them numerous times and each time they have ignored me in regards to my purchase They have taken my money and have not given me the product that I purchased There numerous of other complaints on the internet on this company and they need to be shut down

I purchased a Group On for this companyI ordered on 4/and the company state in their email and website that their process takes 10-daysI have emailed the company twice to check on the status of my order with no responseI really needed this itemI am now attempting to get my money back through the company but will be calling my bank to get a fraudStarting to think this company is not realDo not order unless you are willing to wait however long until maybe, just maybe they send your product

I ordered my stamp on Oct and it says that it was shipped and delivered on Nov I have never received it and I have been looking out for it for weeksThe company has no phone number to contact anyoneI emailed the support email that was suggested and I have not heard backThe stamp was $plus $shipping

First issue was my product did not ship in a timely manner I saw via tracking that it sat in the warehouse for weeks, and only upon contacting them (with no reply) did I receive my stamp plate a week later Second issue is the address was spelled incorrectly on the stamp plate despite having triple checked everything upon placing the order I even checked the email confirmation after noticing the mistake to make sure I spelled everything correctly so that if it was my mistake, I'd just order another one I indeed spelled everything correctly Third issue is I've contacted the company three times with no response regarding a resolutionEach time I've forwarded the previous emails to create a trail showing my attempts at contact I still have no stamp plate replacement, nor do I have a response from the company