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4Patriots

2920 Berry Hill Dr. Suite 300, Nashville, Tennessee, United States, 37204

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4Patriots Reviews (%countItem)

I have ordered 8 to 10 items from 4 Patriots and have been satisfied with all of them. Quick delivery,great products,all as advertised. Will be buying more items in the future.

I have been a satisfied customer of 4Patriots, LLC. for quite a few years. In addition to purchasing several of their products, I was a subscriber of the monthly newsletter for several years. Each monthly edition contained useful information on how best to provide for and protect your family in time of natural or man made disaster. I recommend without reservation the products, services, and information available from 4Patriots, LLC.

It is great peace of mind to know we have food set aside that is ready for any emergency.I am an ARC instructor and being prepared is smartest thing you can do.Thank you Patriot Supply for all you do.

I have ordered many times and have been happy with with all products. I have bought several things for gifts for my family members, which they have enjoyed. Will continue being a customer.

Never received my order.
The order was for $101.95 paid with my *** card. On January 24.

Desired Outcome

I would like my order filled or my money back.

4Patriots Response • Feb 08, 2019

Dear ***,

Thanks for contacting us. Orders are typically received about 3-5 days after ordering from us. However, yours was a little delayed and I am reporting this to our warehouses to find out why this happened.

However, the order was shipped on 2/4/19 and tracking shows it was delivered on 2/6/2019. Tracking information is here: https://www.ups.com/track?loc=en_US&tracknum=1Z7F7YXXXXXXXXXXXX&requester=WT/trackdetails

Please let me know if there is anything I can do to assist you further. I am sorry for the delay in your shipment. That is not typical for us.

Thanks again for reaching out and for trusting us with your business.

Have a great day

I have requested more than once for them to stop sending me their pop-up email ads that come on my screen over and over again. They say they will in 5 days but it doesn't happen.
This was sent 4/27/18
Hello ***,
Thank you for reaching out to us. I do apologize for any issues with receiving the emails. I have gone ahead and submitted another request to have your email removed from our mailing lists. Please allow up to 5 business days for this to take effect.
If we can be of any further assistance, please feel free to reach back out to us at any time.

Best regards,

Shane B.
Customer Service Specialist

It has been way more than the 5 days they said it would take to stop these disruptive ads.

Desired Outcome

No further contact by the busi I didn't mind the emails but these new pop up ads are very disruptive. They need to stop sending this pop up ads to me computer screen where they are in the way. This happens sometimes several times a day and I use my computer for work and this is not excusable that the do not get them stopped. They may have fine products, but this has turned me off. Thanks for any help you can obtain

4Patriots Response • May 14, 2018

Dear ***,

I have looked into this issue further for you. It appears you have set up the option to receive notifications by text from our *** Headquarters *** We can't remove you from this but you can.

One option is to clean your cache on whatever devices you are using. Another option is to go to the following link I have listed below.

***

If you have a username and password for PushCrew you can edit the push notifications in there.

Also, I want to mention when you go to the *** Headquarters *** on certain devices, you are offered push notifications. When you go to this site, which I have listed below, a pop-up box should appear at the top of your screen. It will state, "The website *** would like to notify you of new posts and offers." Click on Don't Allow. This will stop the notifications as well.

***

***

I apologize for the inconvenience this has caused.

Please let us know if we can further assist you now or in the future.

Best,

***
Customer Service Manager
4Patriots

I have ordered several times from 4Patriots and have very satisfied. The items were shipped on time and were very good quality. I will order again.

4Patriots Response • Mar 22, 2018

Thank you for your very kind words, Joseph!

On Feb. 4, 2018 I ordered on-line a Patriot 1500 Generator for $997.00. Icancelled the order the next day and was told the generator had been shipped,but that Icpuld refuse delivery not the generator would be returned to the manufacture.

I have made three calls to inquirer about my refund. On each occasion Was told that the refund has been processed and a e-mail would be sent to me concerning the refund. Have never received an e-mail or a refund. Pleasehelp! Thank you,***
Product_Or_Service: Patriot 1500 Power Generator
Account_Number: *** Cdredit Card

Desired Outcome

Billing Adjustment Return refund promised. Ben

4Patriots Response • Mar 05, 2018

Contact Name and Title: *** C CS Manager
Contact Phone: ***
Contact Email: ***.c***@4patriots.com
Hello,

Mr. did call in to tell us he changed his mind on his solar powered generator purchase. We refunded him once we rerouted the shipment, and it was returned to the warehouse. This refund was on 2/27/18. Mr. called on 3/1/18 to ask why he did not receive the refund back to his account. We let him know that it takes 3-7 business days for a refund to post back to his banking account. Attached is the proof of the refund.

Thanks,

*** C

I ordered 3 items on Jan. 15. 2 full wks 10 bus days went by and they haven't even mailed any of the items. They refused to refund.
On January 15 I placed an order with this company for emergency food when I saw an ad that said they were "overstocked" and it was on sale. As I was checking out they bombarded me to buy more and more. They wouldn't even let me finish the order, they kept begging and saying they were overstocked and were almost giving away the food packs. So I bought another food pack. Then they said I had to have an emergency water pack, so I ordered that. They said they accidentally had too much and had to almost give everything away. It has been 10 business days, 2 full weeks since I placed the order and they did not mail any of these items yet. I requested a refund because I am going on an extended vacation, and I won't be here. They refused.

Desired Outcome

I want a complete refund. You say if they ever arrive I can refuse shipment or return the items, but I am leaving to go out of state for an extended vacation in a week and you haven't even mailed the items I ordered and paid for 10 business days (2 weeks) ago. You should NOT charge a customer before you ship items. Most companies don't.

4Patriots Response • Jan 29, 2018

Contact Name and Title: Amanda C
Contact Email: ***.***@4patriots.com
Dear ***,

I am so sorry to hear about this and that you experienced these troubles with ordering from us. We do have delays right now and we are doing everything we can to get the orders out.

I will be giving feedback to our customer service agents who mistakenly saw your orders as shipped, and therefore did not give you a full refund. I went ahead and processed full refunds on the 1 week food supply and survival spring orders.

Again, I am so sorry this happened. Please let me know if I can further assist you now or in the future.

Thanks,
Amanda C

Customer Response • Feb 01, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
They provided refund.

I have purchased several products over the years from 4Patriots and have found all of them to be of excellent quality and price. I have also found their guarantee to be excellent. I would recommend their products to anyone.

4Patriots Response • Jan 12, 2018

Thank you, Craig!

I have ordered survival food from 4Patriots twice, and have been very pleased both times with the promptness of shipment, and especially the yummy freeze dried food that can last for 25 years, if unopened and uneaten, of course!

After tasting a few of the survival brand foods and finding them less than satisfactory, I was extremely impressed with the Food4Patriots. We tested the chile in one brand and the Potatoe Soup in this brand. No on the chile and yes, yum on the Potatoe.

4Patriots Response

Thanks Belle!

I have been impressed with the information this company has to share, and the products they promote

One word "EXCELLENT"!.

I am very pleased with the taste of your products and recommend them to anyone looking for survival food.

I have ordered products from this company ,for about 3 yrs...I have always recieved my orders ,and been happy... plus helping the veterans is great... since I am a veteran ,I really know how inportant
and how much that is needed... The veterans are forgotten all to
often...

I have shopped Survivalfrog for many items in several different departments. Each item is well thought out and excellent quality. I just keep coming back to see what's new. I like the product Emails that I receive. I highly recommend shopping Survivalfrog.
Donald,
*** VA

A wonderful caring business to do business with! Fast service great prices and excellent quality!

I've had good service with them and have been pleased with everything that I've gotten from them. They have good quality items and fair prices.

I have placed several orders with 4 patriots and have always received their product quickly and discreetly. Was even surprised with how easily it was to return a product.
Their food taste great for being an instant fix food. Their storage containers are second to none.

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Address: 2920 Berry Hill Dr. Suite 300, Nashville, Tennessee, United States, 37204

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