710 Beach Rentals

Hello. My name and license has ALWAYS been on my website. Its on every business card and even decaled on the entry of my office. I do not hide it. Here is a link to the "About Us" section of our site that clearly shows. [redacted]
I've also attached a pic of the front door of my office and a screenshot of the About Us page on my website. 
Thank you,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Mr. [redacted] and his company are governed by the California department of   Corporations bureau of real estate he has a fiduciary responsibility to notify his clients of any adverse condition - he had prior knowledge and failed to do so ... had our family been notified of this disturbance that  provided no quiet enjoyment of the premises that we paid a premium price for , we would have made other arrangements, which we had no opportunity.His company does not list his real estate license number on his website those other clients have no opportunity unless they do significant due diligence in an effort to file a complaint which I have on behalf of my family it is not reasonable nor is it fair  to pay over $5700 in one week for what we experienced the other members that were present in the three other condos within the building were extremely upset and had significant complaints - they have chosen the path of least resistance for their circumstance  and situation to except the 15% refund Mr. [redacted] had offered everyone however our family took the brunt of the demolition as we faced the building directly with multiple windows that had no screens -  my fiancé has asthma and suffered significantly due to this glaring error of customer service in not having screens on the windows in addition to our core argument that Mr. [redacted] failed to communicate this in advance to allow our family any opportunity of resolution.    During the past two weeks of our complaint with all four families, Mr. [redacted] emailed myself along with the other members and guests that week a disclosure/notice on his website concerning his company is not responsible for unforeseen circumstances -  The blunt truth is he did have prior knowledge as did his staff and we have witnesses to that effect but he failed to communicate in advance to my family and in fact sent an email to another family ([redacted]) the day of their arrival concerning the demolition next door - one of four families received this notice but no one ( including the [redacted] family) could do anything at that point (even if we all did receive the email which again did not take place) -  this created a hardship on our family during our stay and we do not deserve to pay that premium based on the legal duty Of mr. [redacted] as a licensed real estate broker to inform his clients of any nuisance which he did not do. To this date of my writing Mr. [redacted] still has not disclosed this issue on his website for this property nor does he have his real estate brokers license listed on any advertisement, including his website which is required by California law.  
Regards,
[redacted]