A Plus Auto Sales

[A default letter is provided here which indicates your acceptance of ArbitrationIf you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID .11569123,and find that arbitration is necessarySincerely, [redacted]

This is concerning the complaint ID The first time S [redacted] son came in, we installed a new ABS sensor and it fixed the problemBeginning of June, S [redacted] son came in for us to put the spare tire on the vehicle and we provided a replacement jack tools for the truck as a courtesyWhen S [redacted] son came in that day for a spare tire and replacement jack tools, we noticed a lot of mud/dirt on the sides of the truck as well as the tires indicating off-road useAs well as gravel tiresWe fixed the ABS problem as promised and [redacted] called about a month later saying that the ABS light came back onShe said she took it to their local Toyota dealership and said there was another issue with the truckWe are not responsible for the other problem that came later about a month especially when the customer uses the vehicle for off-road useWe allow our customers to bring a third-party to check out the vehicle before purchaseWe are not responsible for the sold vehicles driven off of the lot after weeks or milesWe apologize for the overcharge on the DMV fees and we have someone else doing the DMV paperwork/registration and this overcharge was not brought up to our attention until this complaint by [redacted] We mailed [redacted] a check this morning on 8/11/for the amount of for the DMV refundIf you have any other questions regarding this complaint, feel free to call us at [redacted] .Sincerely, [redacted] A Plus Auto Sales [redacted] #A\Sacramento, CA

Dear Sir/Madam : We had no problem to honor the cash sale price $advertised online , and we were more open and welcome that the customer take the vehicle for pre purchase inspection .Attached Picture of notice are hang on the wall of the office shows that customer take the vehicle for inspection at third party at their own expense .In addition we expressedto miss [redacted] that we will take care of the recommendations related to the car safety only , we refuse to fix any recommendations other than the safety part,such dentsor plastic covers missing or cracks on cover which has nothing to do with the car mechanism or safety ,Miss [redacted] insist that we fix all the dealer listingcompletely with the advertise price , which we not be able to do that .again we offer the car ***e sales price advertise "cash"All Respect

Mr [redacted] purchased red mini cooper back on November 6th of for her daughter [redacted] They were seeking for the 'rid key for her vehicle our sales manager indicated that the company does not have such a policy to make the 2nd key for clients unless we do have the 9nt key in file and also he indicated if you purchased key from Franchise dealers and mention our dealer name you will receive 20% discountthey have any document in writing with signature of our sales manager we will be happy to deliver our promise Sincerely yours; [redacted]

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] *** I already responded and don't know if you got my response I have decided I do not want this vehicle because the frame is damaged and had been in an accident Furhermore, there is seeping in the water pump and timing belt chain Struts and shocks need to be replaced, maintenance of the transmission needs to be updated It is an unsafe vehicle to drive Since A Plus Auto did a bait and switch tactic and had the nerve to sell this vehicle in the condition that it is in, I do not want to do business with this company I deserve my $back for the fee of the [redacted] inspection since they kept the inspection without my permission and benefited from it please call me at [redacted] when I can pick up my $ I am a senior on permanent disability and I have been taken advantage of and abused I cannot afford NOT to protect myself and to be aware when purchasing any vehicle

Dear Sir/Madam : We had no problem to honor the cash sale price $advertised online , and we were more open and welcome that the customer take the vehicle for pre purchase inspection Attached Picture of notice are hang on the wall of the office shows that customer take the vehicle for inspection at third party at their own expense .In addition we expressed to miss [redacted] that we will take care of the recommendations related to the car safety only , we refuse to fix any recommendations other than the safety part,such dents or plastic covers missing or cracks on cover which has nothing to do with the car mechanism or safety ,Miss [redacted] insist that we fix all the dealer listing completely with the advertise price , which we not be able to do that again we offer the car ***e sales price advertise "cash" All Respect

great service and great rates best in town come by and give *** a visit

Message:Jeep Wrangler purchased by *** ** *** and *** *** complained about the registration fee. We charged them for $at the time of the purchase and agreed to send the difference when we filed the registration with *** The difference amount was $We sent them
a check for $on 9/8/and the check was cleared on 9/14/by the customer. The check number is *** Attached is the pictures of the front and back view of the check when it was cleared on 9/14/15. For any questions, please call *** @ *** ***Thank you

Dear all : there wasn't any kind of bait and switch , no body try to get advantage from anyone at any conditions or circumstances ..there was NO money received to be returned back , Ms *** paid the *** dealer directly , we previously explained that taking the vehicle to third part for inspection is optional , and it is at the customer own expense ..we are so sorry

Matter has been resolved per complainant

Dear all :
there wasn't any kind of bait and switch , no body try to get advantage from anyone at any conditions or circumstances there was NO money received to be returned back , Ms *** paid the *** dealer directly , we previously explained that taking the vehicle to third part for inspection is optional , and it is at the customer own expense we are so sorry

This is concerning the complaint ID 11569123.The first time S[redacted] son came in, we installed a new ABS sensor and it fixed the problem. Beginning of June, S[redacted] son came in for us to put the spare tire on the vehicle and we provided a replacement jack tools for the truck as a courtesy. When...

S[redacted] son came in that day for a spare tire and replacement jack tools, we noticed a lot of mud/dirt on the sides of the truck as well as the tires indicating off-road use. As well as gravel tires. We fixed the ABS problem as promised and [redacted] called about a month later saying that the ABS light came back on. She said she took it to their local Toyota dealership and said there was another issue with the truck. We are not responsible for the other problem that came later about a month especially when the customer uses the vehicle for off-road use. We allow our customers to bring a third-party to check out the vehicle before purchase. We are not responsible for the sold vehicles driven off of the lot after 2 weeks or 500 miles. We apologize for the overcharge on the DMV fees and we have someone else doing the DMV paperwork/registration and this overcharge was not brought up to our attention until this complaint by [redacted]. We mailed [redacted] a check this morning on 8/11/2016 for the amount of 268.00 for the DMV refund. If you have any other questions regarding this complaint, feel free to call us at [redacted].Sincerely,[redacted]A Plus Auto Sales[redacted] #A\Sacramento, CA 95825

[A default letter is provided here which indicates your acceptance of Arbitration. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID .11569123, , and find that arbitration is necessary. Sincerely,[redacted]

Dear Sir/Madam : We had no problem  to honor the cash sale price $7000 advertised online , and we were more open and welcome that the customer take the vehicle for pre purchase inspection .Attached Picture of notice are hang on the wall of the office shows that customer take the...

vehicle for inspection at third party at their own expense .In addition we expressedto miss [redacted] that we will take care of the recommendations related to the car safety only , we refuse to fix any recommendations other than the safety part,such dentsor plastic covers missing or cracks on cover which has nothing to do with the car mechanism or safety ,Miss [redacted] insist that we fix all the dealer listingcompletely with the advertise price , which we not be able to do that .again we offer the car [redacted]e sales price advertise "cash"All Respect...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] 
I already responded and don't know if you got my response.  I have decided I do not want this vehicle because the frame is damaged and had been in an accident.  Furhermore, there is seeping in the water pump and timing belt chain.  Struts and shocks need to be replaced, maintenance of the transmission needs to be updated.  It is an unsafe vehicle to drive.   Since A Plus Auto did a bait and switch tactic and had the nerve to sell this vehicle in the condition that it is in, I do not want to do business with this company.  I deserve my $100 back for the fee of the [redacted] inspection since they kept the inspection without my permission and benefited from it.  please call me at [redacted] when I can pick up my $100.  I am a senior on permanent disability and I have been taken advantage of and abused.  I cannot afford NOT to protect myself and to be aware when purchasing any vehicle.

Message:
2003 Jeep Wrangler purchased by [redacted] and [redacted] complained about the registration fee. 
font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif;">
We charged them for $295.00 at the time of the purchase and agreed to send the difference when we filed the registration with [redacted] 
The difference amount was $186.00. We sent them a check for $186.00 on 9/8/15 and the check was cleared on 9/14/15 by the customer. 
The check number is [redacted] 
Attached is the pictures of the front and back view of the check when it was cleared on 9/14/15. 
For any questions, please call [redacted] @ [redacted]
Thank you.

This is concerning the complaint ID 11569123.
The first time S[redacted] son came in, we installed a new ABS sensor and it fixed the problem. Beginning of June, S[redacted] son came in for us to put the spare tire on the vehicle and we provided a replacement jack tools for the truck as a...

courtesy. When S[redacted] son came in that day for a spare tire and replacement jack tools, we noticed a lot of mud/dirt on the sides of the truck as well as the tires indicating off-road use. As well as gravel tires. We fixed the ABS problem as promised and [redacted] called about a month later saying that the ABS light came back on. She said she took it to their local Toyota dealership and said there was another issue with the truck. We are not responsible for the other problem that came later about a month especially when the customer uses the vehicle for off-road use. We allow our customers to bring a third-party to check out the vehicle before purchase. We are not responsible for the sold vehicles driven off of the lot after 2 weeks or 500 miles. We apologize for the overcharge on the DMV fees and we have someone else doing the DMV paperwork/registration and this overcharge was not brought up to our attention until this complaint by [redacted]. We mailed [redacted] a check this morning on 8/11/2016 for the amount of 268.00 for the DMV refund. If you have any other questions regarding this complaint, feel free to call us at [redacted].Sincerely,
[redacted]
A Plus Auto Sales
[redacted] #A\Sacramento, CA 95825

Dear Sir/Madam : 
We had no problem  to honor the cash sale price $7000 advertised online , and we were more open and welcome that the customer take the vehicle for pre purchase 
inspection .
Attached Picture of notice are hang...

on the wall of the office shows that customer take the vehicle for inspection at third party at their own expense .In addition we expressed
to miss [redacted] that we will take care of the recommendations related to the car safety only , we refuse to fix any recommendations other than the safety part,such dents
or plastic covers missing or cracks on cover which has nothing to do with the car mechanism or safety ,Miss [redacted] insist that we fix all the dealer listing
completely with the advertise price , which we not be able to do that .
again we offer the car [redacted]e sales price advertise "cash"
All Respect...

We got a car that was a lemon car sold to us by a plus auto!! Within two weeks the car was acting up. They sent us to three different places to finally get it kinda figured out. Had to go to the actual dealership lucky I had s recall part because they found out my tie rods were really bad so bad I had to sign a waiver to drive it away from them. They couldn't totally figure out the actual problem I took it in for because the wiring was so messed up my dashboard could catch on fire. The car lot gave me a number to call to get it fixed called a week straight left 3 voicemails but nothing l. Now the car lot wants nothing but the money but won't fix it