A Plus Public Adjusters

This file is over three years old.? The representative,? ( [redacted] ,? that handled this claim is no longer with A-Plus Public Adjusters for over a few years now.? The A-Plus representative prepared this file like any other claim.? it was presented & adjusted by Mr C [redacted] to [redacted] ? Insurance Company.? There was no supporting reason for any refund to the customer.? Therefore, A Plus Public Adjusters did not ever need to take any further measures with the matter.Sincerely,Kirk H***?

Hello, Our office is currently resolving the client’s matter As there was apparently much misunderstanding.At this point, the customer [redacted] is meeting up with me this to finalize her case ansthr open financial mattersSo all should fully addressed and rectified by the end ofthis week.Thank you,Kirk H***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

From: [redacted] < [redacted] @***.com>Date: Wed, Feb 8, at 2:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: Revdex.com HelloRE: This message is in regard to your complaint submitted on 2/4/against A Plus Public Adjusters, LLC Your complaint was assigned ID [redacted] .The business has agreed to mutually dissolve the contract and not collect any more of the insurance funds Thank you for your help[redacted] ***

February 21, 2017In regards to the complaint from *** ***, I write you my responseA-Plus Public Adjusters did represent his claim in which there was a small kitchen fire and with residual smoke throughout the propertyThe first floor rooms outside of the kitchen light had smoke in nature and the second floor was not too significantAs well, the basement was very hard to determine any smoke with exception of the stairwell area at the entry door that leads to the basement.We did a great job for *** *** and it clearly goes well under appreciatedThere are several rooms we were able to get covered over and above his physical damaged areas, which is extremely rare of and, of course, did not mentionThe Building Estimate went from $42,342.58, (actual cash amount), to $64,So, I clearly do not understand how we didn't help him properly I went over with him multiple times how the recoverable depreciation works and he claims he does not understand that tooI disagreeThe monies for housing were paid to him and he never left his homeWe asked him multiple times to produce correspondence for new wiring and for over two months, he could not get this from his electrician? I found out that he is doing the work between him and friendsSo the delays directly fall back to *** *** for not getting a General Contractor to do this job from the on-set and send in the requested electrician documentation a long time ago? We also prepared his personal contents inventory and estimate, in which he/we received an additional estimate for $21,So with housing allowance, the total claim we prepared for him is valued at over $97,000, for a kitchen fire? So, I know we at A-Plus Public Adjusters, did a really good job for him and will be glad to withdraw from working, and assisting him going forwardAs he is complaining with no "Real Validation' to control his moneyIf there are any questions, please don't hesitate to call us (a ***.Thank you,Kirk HOwner

I called D*** S*** at A-Plus to submit a claimHe came right out and went over all the details and signed the paperworkThat was the end of the good experience! From that moment on I have had the worst experience ever! Over the course of months phone calls, text messages, emails all sent to D*** were not answered except on a couple occasionsOn one of those occasions, the information he gave me was incorrectHe said I would be receiving a settlement from the insurance company and I would have a check in about a weekThe following weeks no response until I found out the claim was deniedIf you would like the most frustrating experience of your life, hire these people!

Hello,We did all we good for this matterThe carriwr waa reluctant initially on paying for thegarments to be replaced in this lossI argued for the replacment of all these items ffrom the inceptionAfter several months later- cleaning and re-cleaning the garments that weresent out to be cleaned
All came back "non-satisfactory" - because of the level of soot in the fabrics.eventually this was all worked out and I was able to get the custome- eventually this was all worked out and I was able to get the customer (Sunday McFadden)- monies for the replacement of her textile items that were in dispute for several months This matter has already been settled and the customer has been paid for the replacement of the items Apparently this complaint was being processed at the same time payment was being rendered for *** ***thank you, Kirk H***APlus Public Adjusters

This file is over three years old. The representative, (*** ***, that handled this claim is no longer with A-Plus Public Adjusters for over a few years now. The A-Plus representative prepared this file like any other claim. it was presented & adjusted by Mr
C*** to *** Insurance Company. There was no supporting reason for any refund to the customer. Therefore, A Plus Public Adjusters did not ever need to take any further measures with the matter.Sincerely,Kirk H***

*** ***CLAIM #***DWELLING*RECEIVED DWELLING CHECK FROM THE CARRIER IN THEAMOUNT OF $47,ON O6/28/2014*DEPOSITED THE DWELLING CHECK IN THE AMOUNT OF$47,ON O6/30/2014*DWELLING FUNDS WERE DISBURSED TO THE CLIENT ONO7/13/2014CONTENTS*RECEIVED CONTENTS CHECK FROM THE CARRIER IN THEAMOUNT OF $51,ON O7/25/2014*DEPOSITED THE CONTENTS CHECK IN THE AMOUNT OF$51,ON O8/O7/2014*CONTENTS FUNDS WERE DISBURSED TO THE CLIENT ONO8/14/

Hello, Our office is currently resolving the client’s matter As there was apparently much misunderstanding.At this point, the customer *** *** is meeting up with me this to finalize her case ansthr open financial mattersSo all should fully addressed and rectified by the end ofthis
week.Thank you,Kirk H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The Company's response did not answer the Questions and concerns I have as a consumer
I had a Contract with this Company (A-Plus Adjusters).? ? I was denied services after the Staff from this Company walked into a Bank and cashed a 3rd Party check.? The 3rd signature was not on the check and they were not notified of the event (*** *** ***)? they are the Mortgage holders.? Part of my contract stated the Mortgage Company will be notified of the Fire and the Persons representing the Mortgage Holder.? I was verbally told by MrH*** his? Company would not do business with me any more and I was never given a reason.? When? A-Plus Adjusters left? the Company their hired refused to return and do their job.? My? home was left w/o the paid fire removal services being completed.? If you view the Contract from A-Plus Adjusters they were obligated by contract to complete their job.? A-Plus had me sign the contract and my? expections were trained? and skilled Staff would assist me w/ my needs and help me recover from my hardship
I was not aware there was a 3rd party missing signature on the Check.? When I notified the Mortgage Coabout the actions of the Adjuster/ the Insurance Co.? *** *** sent? an affidavit to the Insurance Co./ they investigated the matter and reported the results to me.? ? They also sent me a copy of the check w/ their missing endorsement.? When Questioned by *** *** ? the Insurance Cosaid they ? did not recover the Money.? MrH*** stated he sent money back after the request was made by the Insurance CO.? I requested he submit the name of the person at the Insurance Cohe submitted the refunds to.? I asked for a copy or anything he had relating to send Money back.? ? ?
I am seeking answers and the responds are not detailing my requests.? ? I have faxed a copy of the Contract and the statements /letters that is specific in nature.? I feel the questions should be answered directly and one at a time.? ? If the contract stated I am entitled to full services and I was? not given full services --where do we go from there?? If I rec'd the paid services why is there any records of completions for the job?? ? I am asking again for answers to the followings:
(1)..last statement MrH*** stated he forward a refund to *** Insurance....I asked for a copy of the letter and the details.? The paperwork sent with the Response is not indications of monies sent to ***.? The paperwork does not highlight the payment A-Plus Adjusters paid themselves and quit working.? They paid a clecrew and never returned to my home to make sure the work was completed.? A-Plus hired the team and paid them money out of the settlement.? After a complete follthe Mortgage Company stated the Adjuster was in violation of Pennsylvania's laws when they failed to notify the Mortgage Coof the Fire and their actions were illegal when they cashed a check w/ a 3rd party missing signature.? ? ? ? ? I am asking for the explanations since the actions? are proven w/ the stated contract and copies of the paperwork.?
(2)..I have faxed paperwork to continue to provide "truth" in my statements and I am puzzled why there cannot be "trust" and "truth" w/ the Company's responds.? The documents speak for themselves but if there is no actions by the Company to provide their documents----there will be a continued issue.? I tried to express myself when the incidents happened and there was no correspondence from A-Plus Adjusters.? I have asked for a Refund after the Company did not do their duties and I was Told "? I wasn't getting anything".? MrH*** paid the Company to clean out the damaged property and they did not .? They walked off the Job right after MrH*** left w/o an explanation.? ? I tried to communicate w/ the Insurance Coabout A-Plus's behavior and MrH*** stated he did not care because he was "friends" w/ the Insurance Coand they would not be doing anything.? ?
I have faxed the paperwork as instructed to be included w/ my documents.? ? ? ? ? ?
Thank-You..*** ***
*** *** ** ** *** *** *** ** * *** *** *** *** ** * *** *** *** *** *** *** *** ** ** *** ** *** *** *** *** ** *** ** ***
? *** ***
I am rejecting this response because:? see above informationRegards,*** ***

From: *** ***? Date: Wed, Feb 8, at 2:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: Revdex.com HelloRE: ? This message
is in regard to your complaint submitted on 2/4/against A Plus Public Adjusters, LLC? Your complaint was assigned ID ***.The business has agreed to mutually dissolve the contract and not collect any more of the insurance funds? Thank you for your help.*** ***

Hello,We did all we good for this matter. The carriwr waa reluctant initially on paying for thegarments to be replaced in this loss. I argued for the replacment of all these items ffrom the inception. After several months later- cleaning and re-cleaning the garments that weresent out to be cleaned....

 All came back "non-satisfactory" - because of the level of soot in the fabrics.eventually this was all worked out and I was able to get the custome-  eventually this was all worked out and I was able to get the customer (Sunday McFadden)-  monies for the replacement of her textile items that were in dispute for several months .   This matter has already been settled and the customer has been paid for the replacement of the items .   Apparently this complaint was being processed at the same time payment was being rendered for [redacted]thank you, Kirk H[redacted]APlus Public Adjusters

From: [redacted] <[redacted].com>Date: Wed, Feb 8, 2017 at 2:27 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: Revdex.com <[email protected]>HelloRE:  This message...

is in regard to your complaint submitted on 2/4/2017 against A Plus Public Adjusters, LLC.  Your complaint was assigned ID [redacted].The business has agreed to mutually dissolve the contract and not collect any more of the insurance funds.  Thank you for your help.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

August 31, 2015Dear [redacted],In regards to the concern raised by [redacted] was paid $7,017.50, after his home was adjusted and then cleaned. The estimate included money to clean and paint.The customer saved money as well had $7,017.50, to do any painting if he so decided to at a later point?...

The cleaners worked for far less then what was allocated by the insurance carrier. I still do not understand why such a complaint when this file was handled properly. Also, the compensation back to him was exceptional after the home was fully cleaned.Regards,Kirk H

Hello, Our office is currently resolving the client’s matter . As there was apparently much misunderstanding.At this point, the customer [redacted] is meeting up with me this to finalize her case ansthr open financial matters. So all should fully addressed and rectified by the end ofthis...

week.Thank you,Kirk H[redacted]

February 21, 2017In regards to the complaint from [redacted], I write you my response. A-Plus Public Adjusters did represent his claim in which there was a small kitchen fire and with residual smoke throughout the property. The first floor rooms outside of the kitchen light had smoke in nature and the second floor was not too significant. As well, the basement was very hard to determine any smoke with exception of the stairwell area at the entry door that leads to the basement.We did a great job for [redacted] and it clearly goes well under appreciated. There are several rooms we were able to get covered over and above his physical damaged areas, which is extremely rare of and, of course, did not mention. The Building Estimate went from $42,342.58, (actual cash amount), to $64,900.35. So, I clearly do not understand how we didn't help him properly I went over with him multiple times how the recoverable depreciation works and he claims he does not understand that too. I disagree. The monies for housing were paid to him and he never left his home. We asked him multiple times to produce correspondence for new wiring and for over two months, he could not get this from his electrician? I found out that he is doing the work between him and friends. So the delays directly fall back to [redacted] for not getting a General Contractor to do this job from the on-set and send in the requested electrician documentation a long time ago? We also prepared his personal contents inventory and estimate, in which he/we received an additional estimate for $21,887.96. So with housing allowance, the total claim we prepared for him is valued at over $97,000, for a kitchen fire? So, I know we at A-Plus Public Adjusters, did a really good job for him and will be glad to withdraw from working, and assisting him going forward. As he is complaining with no "Real Validation' to control his moneyIf there are any questions, please don't hesitate to call us (a [redacted].Thank you,Kirk HOwner

August 31, 2015Dear [redacted],In regards to the concern raised by [redacted] was paid $7,017.50, after his home was adjusted and then cleaned. The estimate included money to clean and paint.The customer saved money as well had $7,017.50, to do any painting if he so decided to at...

a later point? The cleaners worked for far less then what was allocated by the insurance carrier. I still do not understand why such a complaint when this file was handled properly. Also, the compensation back to him was exceptional after the home was fully cleaned.Regards,Kirk H