A-R Target Supply

Please advise on a solution that would be satisfactoryThank you, Ming F*

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

We are sorry for the misunderstanding regarding the initial orderPlease provide the account number and the invoice will be voided and closedThe product which was received may be kept free of any costThank you, Ming F*

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:We do not have an account ID with this businessWe do not do business with the companyThere was no purchase order or received invoicing at this timeThe order was not executed in good faith and a reasonable person would perceive that this was mailing of unordered merchandiseWe do not accept any offer from the company and claim no liability regarding the seller's product Regards, [redacted]

We are unaware of the altercation which was encountered with customer service.Sincere apologies for this inconvenienceIt is our goal to have satisfied customersThe bill is voidedThank youMing F*Target Supply Accounts Manager

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

From: Revdex.com of Metro Washington DCDate: Mon, Jan 23, at 9:AMSubject: Fwd: [redacted] To: [redacted] *** < [redacted] @myRevdex.com.org>---------- Forwarded message ----------From: Ming F* Date: Fri, Jan 20, at 4:PMSubject: [redacted] To: [email protected] [redacted] , Target Supply has not received communication from [redacted] regarding his orderWe are sorry that he is not happy with the product and the misunderstanding regarding terms of saleTarget will credit the invoice and cease any contact with [redacted] Thank you,Ming F* A-R Target Supply

Charges applied to account will be voidedWe are sorry for the confusion with billingThank you, Ming

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

We very sorry customer is unhappy with orderThe account is now closed and no money is due from customerPlease keep product received at no cost toThank you Kindly, Ming F*

Order placed by [redacted] was not free of chargeThe terms of sale and use of product were explained to [redacted] We regret that there was miscommunication regarding the order which he placedConsumer did not request a return authorization for product Citra Blast, returns are not accepted without authorizationTarget has closed the account and zeroed open invoice [redacted] in the amount of $Target can not be responsible for shipping charges which the customer generated without return authorizationMoney received for product ordered, delivered and accepted over days is not refundableThank you, Ming F*

[redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is somewhat satisfactory to me Although the statements made by Target Supplies in the resolution are untrue, Target Supplies is crediting the invoice that was fraudulently charged, so that is satisfactory However, [redacted] did not place the order, it was sent unsolicited by [redacted] Furthermore, [redacted] DID request return authorization on May 14th via a telephone call with " [redacted] *** [redacted] gave him repeated lies about a return being impossible, which is why [redacted] took it upon himself to try to return the product We have invoiced the company for the shipping charges incurred by this fraudulent order, however, I realize this is an unscrupulous company that does not pride itself in having any moral compass We tried to do the right thing, even in the face of fraud and deceit, but it was met with additional fraud Thank you, Revdex.com, for assisting us in the partial resolution of this problem [redacted] ***

We are sorry there is a problem with return of an itemThe material may be kept (no money) or discardedConsumer did not request return authorization within the allotted timeThank you, MF*

From: [redacted] < [redacted] @***.com>Date: Thu, Jan 5, at 11:AMSubject: Complaint # [redacted] To: [redacted] @myRevdex.com.orgMy problem was resolved after I told there company I submitted a claim to the Revdex.comI would like this company further investigated due to multiple addresses and there nature of businessThey are probably scamming a lot of companies the same wayShipping product that's supposed to be a sampleThen sending a billTelling companies to pay the bill to close the accountThey sent me a balance invoice and problem was solvedThank you for helping in our time of need [redacted] Plainwell,mi [redacted] ***

We very sorry you are not happy with orderWe have closed account and no money owedPlease keep product as gift, very good productThank you, Ming

We very sorry for inconvenience of receiving unwanted product and the account is closedPlease keep product received in error, at no cost, freeContact Ming F [redacted] for details if neededThank you, Ming F*

We very sorry customer not happy with product and orderCustomer invoice closed and Target will not contact regarding invoice. Thank you Kindly,Ming F*

[A default letter is provided here which indicates your acceptance of
the business's response. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

Thank you for contacting us and bringing this incident to our attention. Account was credited in full amount in April 2017, a hard copy has been sent in the mail. Thank you, Ming

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I am rejecting this response because: the company refuses to take the product back, which we sent a month agoWe are now having to still deal with this product that we didn't order in the first placeThis has to be some sort of scam, because this is not how to conduct businessThis needs to be fixed, so that it does not happen again
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