A-R Target Supply

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Answered]
 Complaint: [redacted]
I am rejecting this response because:We do not have an account ID with this business. We do not do business with the company. There was no purchase order or received invoicing at this time. The order was not executed in good faith and a reasonable person would perceive that this was mailing of unordered merchandise. We do not accept any offer from the company and claim no liability regarding the seller's product.   Regards,
[redacted]

We are sorry for the misunderstanding regarding the initial order. Please provide the account number and the invoice will be voided and closed. The product which was received may be kept free of any cost. Thank you, Ming F*

Hello, We are very sorry for the miscommunication with order. We closed account [redacted] and will contact customer for payment or shipments. Thank you, Ming F*

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We are sorry there is a problem with return of an item. The material may be kept (no money) or discarded. Consumer did not request return authorization within the allotted time. Thank you, M. F*

We very sorry for inconvenience of receiving unwanted product and the account is closed. Please keep product received in error, at no cost, free. Contact Ming F* for details if needed. Thank you, Ming F*

[A default letter is provided here which indicates your acceptance of the business's response.  If you...

wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Order placed by [redacted] was not free of charge. The terms of sale and use of product  were explained to [redacted]We regret that there was miscommunication regarding the order which he placed. Consumer did not request a return authorization for product Citra...

Blast, returns are not accepted without authorization. Target has closed the account and zeroed open invoice [redacted] in the amount of $499.95. Target can not be responsible for shipping charges which the customer generated without return authorization. Money received for product ordered, delivered and accepted over 30 days is not refundable. Thank you, Ming F*

[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is somewhat satisfactory to me.  Although the statements made by Target Supplies in the resolution are untrue, Target Supplies is crediting the invoice that was fraudulently charged, so that is satisfactory.  However, [redacted] did not place the order, it was sent unsolicited by [redacted].  Furthermore, [redacted] DID request return authorization on May 14th via a telephone call with "[redacted] gave him repeated lies about a return being impossible, which is why [redacted] took it upon himself to try to return the product.  We have invoiced the company for the shipping charges incurred by this fraudulent order, however, I realize this is an unscrupulous company that does not pride itself in having any moral compass.  We tried to do the right thing, even in the face of fraud and deceit, but it was met with additional fraud.  Thank you, Revdex.com, for assisting us in the partial resolution of this problem.   
[redacted]
[redacted]

From: [redacted]<[redacted].com>Date: Thu, Jan 5, 2017 at 11:17 AMSubject: Complaint #[redacted]To: [redacted]@myRevdex.com.orgMy problem was resolved after I told there company I submitted a claim to the Revdex.com. I would like this company further investigated due to multiple addresses and...

there nature of business. They are probably scamming a lot of companies the same way. Shipping product that's supposed to be a sample. Then sending a bill. Telling companies to pay the bill to close the account. They sent me a 0 balance invoice and problem was solved. Thank you for helping in our time of need. [redacted] Plainwell,mi [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We very sorry customer not happy with order and problem with delivery. [redacted] is closed and Target will not contact consumer regarding invoice. Thank you, Ming F*

Thank you for taking the time to contact us, and we sincerely apologize. Please keep the product at as a free sample at no cost or obligation. Contact customer service if additional information is needed for product. M.Fu

please provide an account or invoice number in order for the complaint to be addressed. Consumer attached personal banking information-M. F*.

Please advise on a solution that would be satisfactory. Thank you, Ming F*

From: Revdex.com of Metro Washington DC<[email protected]>Date: Mon, Jan 23, 2017 at 9:52 AMSubject: Fwd: [redacted]To: [redacted] <[redacted]@myRevdex.com.org>---------- Forwarded message ----------From: Ming F* <[redacted].targetsupar@[redacted].com>Date: Fri, Jan 20, 2017 at 4:48 PMSubject: [redacted]To: [email protected][redacted], Target Supply has not received communication from [redacted] regarding his order. We are sorry that he is not happy with the product and the misunderstanding regarding terms of sale. Target will credit the invoice and cease any contact with [redacted]. Thank you,Ming F* A-R Target Supply

Charges applied to account will be voided. We are sorry for the confusion with billing. Thank you, Ming.