A Simple Solution Estate Sale Company

Review: In September 2015 I moved into Senior Living, sold my home and hired this Estate Sale company to liquidate my personal property.

The contract between [redacted], A Simple Solution Estate Sales Company, and I stated the account would be settled, all payments made to me, within 30 days of the sale.

It is now almost 90 days and [redacted] has not paid, nor has she returned numerous phone calls or emails.

She also "bought" one of my oriental rugs at the end of the sale however she wrote a check to her company which was to be part of total sale.

Per the contract she was supposed to have the house cleared out of any unsold items by the end of the last sale day but left before having done so.Desired Settlement: I want a check from her in the amount she owes me immediately and her business shut down. Her "accounting" has total sales of approx. $4,000 but who knows how accurate that figure is. She is a fraud.

Business

Response:

They will be taken care of Monday morning when I get back into town.

Review: After my dad was killed in a motorcycle accident my sister and I were overwhelmed with what followed. We decided it would be best to do an estate sale in order to ease the stress and responsibility of selling all of his belongings. Enter [redacted], owner of A Simple Solution Estate Sale Company, in Carmichael, CA.

My dad owned a 2500 sq ft fully furnished house on 5 acres with a 2 car garage, workshop, four sheds and a 40 foot shipping container FULL of his belongings that were all to be included in the estate sale. This is not to mention several recreational toys outside on the property. They decided that two sale weekends would be necessary due to the amount of items that we'd be attempting to sell.

[redacted] made it clear we were not to show up at the sale as she felt our emotional ties to my dad and his belongings would interfere with deals being made. The first thing she did was cover up one of our security cameras followed by “accidentally” selling the base station which held all the recordings.

She supposedly held the sale on both weekends. We’ll never know if that actually occurred or not. For all we know, she simply went in and took everything. My sister asked her when we could expect to settle the proceeds and what she estimated them to be. She had said the first weekend they did approximately $16, 000 in sales and the second weekend was not quite that much, but still did well. We waited the 30 days and when we still hadn't heard from her or received a check on November 7th, my sister once again contacted her to ask about payment.

From this point on, she had only communicated via text and email. She no longer answers any calls, just sends every call to voicemail. She very well knew that she was out of contract, yet she continued to lie and make things up to try and support her fictious stories.

We demanded payment be received by end of the business day on Wednesday, November 25th. Now it has been almost 75 days past the last date of the sale and she is no longer communicationDesired Settlement: We want what is rightfully ours! Receipts of all sale transactions AND PAYMENT WITH INTEREST.

She is in breach of contract. We deserve 60% of all proceeds at this point due to Time, energy, and bad faith.

Business

Response:

Business states that this account has been paid.

Consumer

Response:

I am rejecting this response because:I was paid some money. I believe she still owes us a considerable amount of money for items she sold. She did not document and provide receipts for a lot of the items that were on the property when she has the sales. I believe she still owes me ( and or the Estate) a few thousing dollars. I believe she is running an unethical and dishonest business. The public should be aware of her business ethics and practices because they are very shady. When you don't and can't provide proper documentation to your clients there is a problem. We have pictures and a list of all of the items that were on the property and her receipts she provided don't match up to a lot of missing property. She included in the settlement documentation a line item that just said "cash" - we have no idea if she sold things for what dollar amount, stole items and or gave them away. [redacted] does not and is not running this business as other Estate sale companies do and to me is running it very criminally. We plan to proceed with her in court and go after the rest of what she owes us. I really want other people to know to that it took me hunting her down at another one of her sales and threatening her to get the money she did pay me. She was overdue by about 70 days in paying me and the fact that I had to phycially go try and recover my money is unacceptable to me. That is not an acceptable business practice. Her contract states we were to be paid within 30 days. She clearly does not pay her accounts or customers In a timely fashion and people need to know that before they sing a contract with her. They also need to know they might not ever get paid what they are really owed for the items she sells and if they do they might end up having to make threats and struggle to get it. I am not the only customer she has done this to, there are many others. Please review her [redacted] reviews too, you will find she is a very bad business to have do your estate sale.

Review: Our written contract with this company stated that we would receive the money from the estate sale at the end of the month, August 2015. It is now Sept. 20, 2015, and we have received no remuneration. I have called and left messages 4 times, and filled out the "Contact Us" section of her web page, to no avail. She has neither called nor emailed me.The estate sale was for my 80 year-old mother. She is experiencing great hardship because of this loss. We are starting to believe that [redacted] has simply stolen all of my mother's belongs, since her home is now completely empty (and we left it full of furniture and household items to be sold).Desired Settlement: We would like to be paid for the items she sold/took and receive an accounting of the items, their selling prices, and a receipt for any items donated.

Business

Response:

Her cashiers check was mailed quite some time ago. I notified her of this. I sent it to the address on the contract and then they stated it was a different address. They were also sent a tracking number. I totally resent that they have contacted you and claimed I stole from them.

Review: I interviewed several estate sale companies to handle the estate of my dear grandmothers when I made the decision to go with [redacted] and her business "A Simple Solution Estate Sale Company". This turned out to be anything but "Simple"! She is quite the salesperson. She promises that she will out-perform all other local estate sale businesses around with higher number of attendees and better sales skills. She even told me that she could "sell a half used roll of toilet paper". After the sale was complete was when the trouble started. I was asked by the donation company's owner how my experience was and to please let her know how things end up. When I asked her why she would ask me that she told me that she had heard other information about this company and would just like to know. I then finished the cleanup and texted [redacted] to see how it went. I was a little concerned because the only two entire bedroom sets (beautiful) did not sell. Two couches, the washer and dryer, and some tables did. The rest was all small items and it was difficult to see at first how much had sold. There were also some price tags on items and my cousin and I were worried about the high prices we were seeing. I told her that was probably a starting off point and it should be fine. I finally received a text back from [redacted] and she said the sale went ok and mentioned that the bedroom sets did not sell and that she had them priced well. That was on October 11th 2015. I texted her again on October 14th asking how the sale did monetarily and she texted back that she did not know and that she was very ill with a bacterial infection and could not tell me. I asked why she sold the big (10'x10') plastic shed out back that she was not supposed to sell. It was supposed to go with the house. She said she forgot. The biggest issue has been payment. To this day there has been nothing but lies. The contract reads "payment within 30 days of the sale". This is December 4th and still no payment! Almost 60 days after the sale!!Desired Settlement: I would like to receive payment for the items [redacted] sold at my grandmothers estate sale. Second, I would like to receive a detailed list of every item sold. I was foolish enough not to read the [redacted] reviews until after we started having issues with this company. A mistake I wish I had not made, I hope other people reading this will not. An apology for all the deception would be nice as well. Doubtful, after reading other reviews I'm sure all that I will get are accusations of lying myself.

Business

Response:

Mr. [redacted] has been paid in full. I paid with cash and he signed our> payout sheet. Attached please see a copy of it.>> Thank you,>> [redacted]

Consumer

Response:

I received payment for our grandmothers estate sale after showing up to one of her new estate sales and causing a scene demanding payment. The same day they were also visited by a local news station that has been contacted by 5 different people that have had the same issues with this business (myself included). Later that day I received a call from [redacted] directly asking to meet for payment. Thank you for your help in resolving this matter. [redacted]

Review: In October 2015 we signed a contract with [redacted], owner of A Simple Solution Estate Sale Company to sell our household furniture and numerous other items including artwork, antiques, dishes, toys, etc. Also included in that sale was our 2000 [redacted] Camry which sold for $3,500 of which we have received no money. Ms. [redacted]'s contract states "Seller will retain 50% of the estate sale proceeds. Seller agrees to settle the cash proceeds within 30 days after the close of the sale." That close date was October 18, 2015. We have never heard from Ms [redacted] since the sale. She refuses to return our numerous calls and emails and will not respond to our letter of demand which was signed for at her place of residence. She basically has stolen money from our estate and refuses to even correspond with us. No money has been received by us and we are thoroughly disgusted at her ignoring our request for an accounting of our proceeds and for her breach of contract. We recommend that no one do business with her company because her behavior leads us to believe she is scamming people during a time when people are going through a lot of emotional stress. We demand immediate payment of our proceeds per the terms of her own contract.Desired Settlement: We demand an immediate payment in the form of a cashier's check for 50% of the proceeds per her own signed contract and we want an accounting of the proceeds she took in during the 4 days of sale (Oct 15, 16, 17, 18th) that includes the sale of the [redacted] Camry.

Business

Response:

This account was paid. I need this matter cleared up immediately.