AB Designated Drivers

Dear [redacted] , Thanks for choosing Banggood and so sorry for the inconvenience we causedWe already checked your order and please accpect our sincerely apology for the mistake.You could return the product to US warehouse,since it dispatched from US warehouse.That's the same as the declaration on our help centerWe already asked the customer service to contact you about the details of returning, please check your mail box and reply us as soon as possibleWe will keep watching the process of your case, if you still have any problem or need our help, feel free to contact us Best regards,Banggood Team

Dear ***, Thank you for your emailIt is my honor to provide any help for youCould you please tell us what we can help for you about [redacted] ? Please feel free to contact us, if you have any other questionsBest regards, Betty

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThe statement that it is impossible to have received a used item is exactly what I was looking for thanks! Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They have not yet credited back my PayPal account, the manner in which I paidThey indicated via email they will refund me, and I responded back that I appreciate thatBut, no refund yet In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

At this time, I have been contacted directly by Banggood.com regarding complaint ID [redacted] , however my complaint has NOT been resolved because: I did receive my item, only took about weeks on a 7-day delivery, not happy and think people should be aware of this treatment and customer servicethey kept sending a form letter of please just bear with us, your item will arrive notes In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved [redacted] *** [redacted] hiI have worked things out with the company so you can close this complaint outthank you Sincerely, [redacted]

Dear customer,Thank you for your email.Do you need any help about order [redacted] ? We are happy to help but could you please tell us more details?Hope for your kind understandingBest Regards,Liya

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear customer, Thanks for choosing Banggood and sorry for any inconvenience we caused.We have a return policy applying for almost every possible circumstance.If you received the wrong size,you can Exchange it for the new correct item or Return it for a full refund.Please contact
our Customer Service and send us the details about the wrong item within days after deliveryWe will resend the correct item for free or refund you the full priceIf we sent the correct size but it is not fit for you,size may be 3cm/inch inaccuracy due to hand measurementsYou can contact us and apply for a returnIn these cases you would be responsible for all shipping fees incurred.Our customer service already contacted you by email,please check your mail box and reply us as soon as possible.We promise that we will find a reasonable solution for you if the problem was caused by us.Best regards,Banggood Team

Dear customer, Thanks for choosing Banggood and sorry for any inconvenience caused.We usually check the item well before shipping,so this situation happens very rarely.We already contacted you by email, we'll refund you in full.If you haven't ship it yet, please leave itThere's no need to
ship it back. If you have already shipped the itemPlease tell us the tracking number and show us the shipping fee receipt, we'll pay for it. Again, sorry for the trouble and didn't give you a reasonable solution at the very beginning.Please check your mail box and reply us as soon as possible.We will solve your problem with no excuse. Best regards,Bangood Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
In order to ship this item back to China I will have to pay between $and $The item itself is $ That is totally unacceptable. This requirement is the same as having NO Return policy at all. How dare you even suggest that I have to return this item and spend that money. You have nothing on your site requiring this. Also, I ordered an XL because I wanted a L. The XL is actually a medium size. Not even Close to fitting. I am disgusted and I have posted negative feedback for you on all sites I have access to
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Banggood.com regarding complaint ID ***.Sincerely,*** ***

At this time, I have been contacted directly by Banggood.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
  I did receive my item, only took about 5 weeks on a 7-9 day delivery, not happy and think people should be aware of this treatment and...

customer service... they kept sending a form letter of please just bear with us, your item will arrive notes
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted], Thanks for choosing Banggood and so sorry for the inconvenience we caused. We already checked your order and please accpect our sincerely apology for the mistake.You could return the product to US warehouse,since it dispatched from US warehouse.That's the same as the...

declaration on our help center. We already asked the customer service to contact you about the details of returning, please check your mail box and reply us as soon as possible. We will keep watching the process of your case, if you still have any problem or need our help, feel free to contact us.  Best regards,Banggood Team

Dear customer, So sorry for any inconvenience we caused. Could you please send some pictures to [redacted] to show the details, if there is a big difference between you measured and us,we could resend a new item to you.Looking forward to your reply.Thanks for your kindly understanding in advance. Best regards,Banggood Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The statement that it is impossible to have received a used item is exactly what I was looking for thanks!
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Banggood.com regarding complaint ID [redacted].Sincerely,
[redacted]

Dear customer,Thank you for your email.Do you need any help about order [redacted]? We are happy to help but could you please tell us more details?Hope for your kind understanding. Best Regards,Liya

Dear customer,     Sorry for hearing that. As we checked,there is no email record between you and our website.Did you make wrong complaint? For the products' problem,we sell new items all the time.It's impossible that you received the used item.We are responsible for our...

every customer.Here is our guarantee.[redacted] 
 For the customer service,we have related regulation to ask our customer service staff to reply to every customer timely. In the case,could you please check it carefully?We are happy to help you to solve the problem you met. Best regards, Banggood Team

Revdex.com:At this time, I have not been contacted by Banggood.com regarding complaint ID [redacted].Sincerely,[redacted]